Helping Hands Home Care (Topsham)

Unit A Castleview Barns, Woodmanton Farm, Woodmanton, Woodbury, Exeter EX5 1HQ
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  • Helping Hands Home Care (Topsham), Exeter
Helping Hands Topsham deliver personalised care and support designed to suit your specific needs, preferences, and lifestyle. Whether you’re looking for regular visits to help with household tasks and maintaining your favourite social activities or require full-time live-in care for more complex needs, Helping Hands are here to provide the assistance you need.

You might be recovering at home after a hospital stay and require temporary support during your recovery, or you may need ongoing help caring for a loved one with a health condition such as dementia.

With over three decades of experience, Helping Hands have supported more than 40,000 families across the UK with compassionate and reliable home care. The Topsham branch comprises a team of expertly-trained carers who have been handpicked for their kind and compassionate personalities.

Fully regulated by the CQC, they are dedicated to delivering safe, professional, and dependable care services – all fully tailored to your specific circumstances, needs and preferences.

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Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing

Other Care Provided

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £33.05

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Topsham) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Porsha Webb (Manager)

Helping Hands Home Care (Topsham) Reviews (10)

10

Helping Hands Home Care (Topsham) has a Review Score of 10 (9.950) out of 10, based on 10 reviews in the last 2 years. Over all time Helping Hands Home Care (Topsham) has 10 reviews.

Overall Experience

  • 9
  • 1
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Date Published

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Review from Karen C (Daughter of Client) published on 29 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service.
Easy to contact.
Carers extremely caring.

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Value for Money

Review from Carol S (Client) published on 25 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found everything satisfactory except for one instance, which has been sorted. Happy with the service.

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Review from B G (Daughter of Client) published on 12 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Helping Hands Carers treat my father with dignity and respect. They engage him in conversation & enable him to get ready for the day. They are all so friendly & helpful. I cannot recommend them enough.

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Review from P S (Client) assisted by family/friend published on 2 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the carers (my regular carers). God bless them all, they work hard and do a good job. Thank you.

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Review from S W (Client) published on 27 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are pleased with the care Helping Hands provide. They are all very pleasant. Excellent service.

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Review from Jean M (Client) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls who come are all splendid and we get on famously.

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Review from Linda O (Client) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with carers, service and time communication.

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Review from Daniel S (Son of Client) published on 27 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service - Mother is well cared for and well looked after. Great team.

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Treated with Dignity

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Review from Margaret R (Client) published on 27 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service all helpers willing and kind. Appreciated.

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Review from S B (Daughter of Client) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy with the care that she gets.

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Treated with Dignity

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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Helping Hands Home Care (Topsham) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Helping Hands Home Care (Topsham) is calculated as follows: ( (57 Excellents x 5) + (3 Goods x 4) ) ÷ 60 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Topsham) is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Helping Hands Home Care (Topsham)

What Type of Services does Helping Hands Home Care (Topsham) offer?

Helping Hands Home Care (Topsham) offers Home Care.

How many Carers does Helping Hands Home Care (Topsham) employ?

Helping Hands Home Care (Topsham) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Topsham) to verify any information. View our terms and conditions. Helping Hands Home Care (Topsham) has an Enhanced Service - more info.