Helping Hands Home Care (Topsham)

Unit A Castleview Barns, Woodmanton Farm, Woodmanton, Woodbury, Exeter EX5 1HQ
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9.9 23 Reviews
  • Helping Hands Home Care (Topsham), Exeter
Helping Hands Topsham deliver personalised care and support designed to suit your specific needs, preferences, and lifestyle. Whether you’re looking for regular visits to help with household tasks and maintaining your favourite social activities or require full-time live-in care for more complex needs, Helping Hands are here to provide the assistance you need.

You might be recovering at home after a hospital stay and require temporary support during your recovery, or you may need ongoing help caring for a loved one with a health condition such as dementia.

With over three decades of experience, Helping Hands have supported more than 40,000 families across the UK with compassionate and reliable home care. The Topsham branch comprises a team of expertly-trained carers who have been handpicked for their kind and compassionate personalities.

Fully regulated by the CQC, they are dedicated to delivering safe, professional, and dependable care services – all fully tailored to your specific circumstances, needs and preferences.
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Care Provided by Helping Hands Home Care (Topsham)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33.05
  • Weekly Live-in Care Fees: from £1750

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Topsham) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Porsha Webb (Manager)

Helping Hands Home Care (Topsham) Reviews (23)

9.9

Helping Hands Home Care (Topsham) has a Review Score of 9.9 (9.920) out of 10, based on 23 reviews in the last 2 years.
Over all time Helping Hands Home Care (Topsham) has 23 reviews.

Overall Experience
  • 21
  • 2
  • 0
  • 0
  • 0
Date Published
  • 23
  • 20
  • 23
  • 23
  • 0
Reviewer Connection to Helping Hands Home Care (Topsham)
  • 13
  • 6
  • 3
  • 1
Total of 23, showing 21-23
Review from Linda O (Client) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with carers, service and time communication.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Daniel S (Son of Client) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service - Mother is well cared for and well looked after. Great team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Daughter of Client) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy with the care that she gets.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Helping Hands Home Care (Topsham) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.920 for Helping Hands Home Care (Topsham) is calculated as follows: ( (127 Excellents x 5) + (11 Goods x 4) ) ÷ 138 Ratings = 4.92
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Topsham) is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Topsham) to verify any information. View our terms and conditions. Helping Hands Home Care (Topsham) has an Enhanced Service - more info.