Reliance Community Care Ltd Bradford

Skipton Chambers, 16-18 North Parade, Bradford BD1 3HT
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9.6 7 Reviews
  • Reliance Community Care Ltd Bradford, Bradford
Reliance Community Care is a leading provider of person centred care, supporting individuals of all ages and abilities across the Yorkshire region, including Bradford, Sheffield, Leeds, East Riding of Yorkshire, and Wakefield. Their mission is to help people maintain their independence, dignity, and quality of life in the comfort of their own homes and communities.

At the heart of their service is a dedicated, compassionate, and highly skilled team, committed to providing care with respect, kindness, and professionalism. They take the time to understand each individual’s unique care needs, preferences, and routines, ensuring that they or their loved one receive the right level of support, exactly when it is needed.

With offices in Bradford and Hull, Reliance Community Care offers a comprehensive range of home care services, including:

Personal care – Assistance with daily living activities
Medication management – Ensuring safe and timely administration
Companionship & emotional support – Reducing loneliness and promoting well-being
Domestic support – Helping with household tasks and daily routines
Live-in care – 24/7 support for those who need continuous assistance
Respite care & short breaks – Supporting families and caregivers
Specialist care for complex conditions – Dementia, brain injuries, mental health needs, and more
Palliative/End of Life Care – compassionate and dignified palliative care that focuses on comfort and support

They offer a wide range of flexible care services delivery, including daytime visits, sit-in support, shopping assistance, social inclusion, waking night care, and sleep-in night care, ensuring that individuals receive the right level of support tailored to their needs, day or night.

Get in touch today to discuss how they can support individuals or their loved ones.
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

We are pleased to offer flexible care services to meet the needs of different people. We provide care services to people who are funded by the Local Authority (Council), Direct Payments (for individuals who are funded and manage their care budget), and privately funded individuals who are responsible for covering the costs of their care. The cost of care varies. It depends on each individual's care needs and level of support needed. Call us to discuss

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Fortunate Dutton (Registered Manager)

Admission Criteria

  • N/A

Reliance Community Care Ltd Bradford Reviews (7)

9.6

Reliance Community Care Ltd Bradford has a Review Score of 9.6 (9.602) out of 10, based on 7 reviews in the last 2 years.
Over all time Reliance Community Care Ltd Bradford has 7 reviews.

Overall Experience
  • 7
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Date Published
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Reviewer Connection to Reliance Community Care Ltd Bradford
  • 2
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Total of 7, showing 1-7
Review from Marie S (Wife of Client) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear husband was so well looked after by his lovely, dedicated team of carers. They also made sure that I was alright as well. Having a team who sincerely cared for all of us as a family during our difficult time made all the difference. There is comfort knowing the carers who so professionally and
dignified looked after my husband, looked after him from their hearts.
Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd Bradford

Thank you for sharing your experience with our Care Services. I am pleased to know that both you and your Husband were well suported by our staff. We are here if you ever need further support. Best wishes

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Son of Client) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at reliance are very nice and good with my dad they are very punctual with time we have no issues with the team they are very helpful with any inquiries
you have ! Thanks to the team and management I 100% recommend the care company 9
Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd Bradford

Thank you for your feedback. We are pleased to know you and your family are happy with the care service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J H (Daughter of Client) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are on the whole very pleased with the care given. The cares are very polite, genuine ladies and treat my mum with the utmost respect and dignity. The only fault we can find is that there appears to be a lack of communication between the various bodies that look after her ie. OT - District Nurse.
The is has led to delays in being allowed to use equipment provided as the carers were not given permission (hoist) my mum who has been bed ridden since January 2025 and has been out of bed three times at the most.
Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd Bradford

Thank you so much for your kind words about our carers. We are delighted to hear that you feel they treat your mum with respect and dignity, as this is at the heart of the care we aim to provide. We also appreciate your feedback regarding the communication between different professionals involved in your mum's care. The processes that come with working as part of a wider multidisciplinary team can sometimes take longer, as each professional has their own safety checks and authorisations to complete. While this can unfortunately lead to delays, the intention is always to ensure the safety and wellbeing of the service user, even if it requires several steps before equipment such as hoists can be fully approved for use. We understand how frustrating this can be for families, and we will continue to do our best to work closely with other professionals to reduce delays wherever possible. Your feedback is very valuable in helping us improve our service, and we truly appreciate you sharing.

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  • Value for Money
Review from T M (Son-in-law of Client) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are polite, respectful and engaging with him.
They ensure he is well and will help in any way to make him comfortable.
They treat him as a friend and make him laugh.
Overall no complaints and could not ask for more.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Zenon Z (Brother of Client) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been fed by staff from Reliance since he returned from hospital unable to feed himself. I have been impressed by the patience and sensitivity the staff continuously show my brother but mostly, it's the extra things they do for him beyond their remit that is particularly remarkable. As
his speech has deteriorated, it has become very difficult for him to convey his wishes and often he is upset and frustrated with his inability to communicate. Several times I have received a phone call from his carer who, upon realising that my brother is more able than usual to speak, has passed his phone to my brother enabling him to share his wishes whilst he momentarily has regained his speech. This is typical of the thoughtfulness and kindness routinely demonstrated.
Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd Bradford

Thank you for your review. We are pleased to hear that your brother's carers understand and support him well.

  • Staff
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  • Treated with Dignity
  • Value for Money
Review from Janet K (Daughter of Client) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team have gone over and above expectations regarding care for my mother up to a hospital admission and after discharge.
The carers are dedicated and care managers always ready to deal with any requests at any time.
We are always updated with any issues and health concerns are followed up
with a call to 911 or the GP.
Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd Bradford

Thank you for your review. We are pleased to know that you are happy with the service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Janice B (Client) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say that, as a younger client, who didn't know what to expect, these incredible ladies are amazing.
My experience with them is extremely positive. I honestly don't know what I'd do without them.
I highly recommend Reliance Community Care, if you are looking for a company to use,
these ladies are the best.
Very professional, very caring and do their job to the highest of standards.
Very happy client.
Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd Bradford

Thanks so much for your review! We are happy that you're happy, and look forward to continuing to support you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.602)

Overview of Review Score

The Review Score of 9.6 (9.602) out of 10 for Reliance Community Care Ltd Bradford is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.902 for Reliance Community Care Ltd Bradford is calculated as follows: ( (39 Excellents x 5) + (2 Satisfactorys x 3) ) ÷ 41 Ratings = 4.902
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Reliance Community Care Ltd Bradford is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Reliance Community Care Ltd Bradford

What Type of Services does Reliance Community Care Ltd Bradford offer?

Reliance Community Care Ltd Bradford offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Reliance Community Care Ltd Bradford to verify any information. View our terms and conditions. Reliance Community Care Ltd Bradford has an Enhanced Service - more info.