Discovery Homecare Dundee Ltd

6 Auchinblae Place, Dundee DD3 9RS
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8.0 1 Review
  • Discovery Homecare Dundee Ltd, Dundee
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Discovery Homecare Dundee Ltd

Person in charge

  • Caroline Fox (Director)
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Discovery Homecare Dundee Ltd Reviews (1)

8.0

Discovery Homecare Dundee Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Discovery Homecare Dundee Ltd has 1 review.

Overall Experience
  • 1
  • 0
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Date Published
  • 1
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Reviewer Connection to Discovery Homecare Dundee Ltd
  • 1
Total of 1, showing 1-1
Review from Rhona A (Daughter of Client) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We changed to Discovery Homecare when our previous company was not effectively meeting the needs of my parents. Since the move to Discovery around 3 months ago the care provided has been of an excellent standard. Staff are compassionate, caring and friendly. I feel supported and know I can ask questions,
be responded to in a timely manner and communication in general between staff and myself is very good.
My parents are happy with the care and feel they have consistency with who cares for them which was seriously lacking with the previous company.
I feel the staff go above and beyond what I had expected from a care company, taking on additional tasks to ensure a holistic approach to care which meets my parents ever changing needs and allows me to be a daughter again. Thank you Discovery Homecare.
Reply from Caroline Fox, Director at Discovery Homecare Dundee Ltd

Thank you so much for your thoughtful and generous feedback. It means the world to us to hear how much of a difference the team has made for your family. Supporting your parents with compassionate, consistent care is at the heart of everything we do-and knowing it's allowed you to step back into your role as a daughter is incredibly moving.We're proud of our team for going above and beyond to meet your parents' evolving needs with empathy and professionalism. Your words remind us why holistic, person-centred care matters so deeply. We're here for you, always-ready to listen, respond, and adapt.With sincere gratitude,Caroline FoxDirector, Discovery Homecare

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Discovery Homecare Dundee Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Discovery Homecare Dundee Ltd is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Discovery Homecare Dundee Ltd is based on Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Frequently Asked Questions about Discovery Homecare Dundee Ltd

What Type of Services does Discovery Homecare Dundee Ltd offer?

Discovery Homecare Dundee Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Discovery Homecare Dundee Ltd to verify any information. View our terms and conditions. Discovery Homecare Dundee Ltd has an Basic Service - more info.