Verity Healthcare - Cambridgeshire

Allia Future Business Centre, The Hive, Kings Hedges Road, Cambridge CB4 2HY
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9.4 9 Reviews
  • Verity Healthcare - Cambridgeshire, Cambridge
Verity Healthcare – Cambridgeshire is a compassionate and dedicated home care provider offering high-quality, personalized support to individuals in the comfort of their own homes. Serving the Cambridgeshire area, Verity Healthcare is committed to enhancing the well-being and independence of its clients through a range of services tailored to meet individual needs.

Whether it’s personal care, assistance with daily tasks, or support with complex medical requirements, their team of experienced and friendly carers provides professional care with a warm and respectful approach. Verity Healthcare strives to make every client feel valued, supported, and empowered, offering a flexible care plan that promotes dignity and peace of mind for both clients and their families.

The team at Verity Healthcare – Cambridgeshire is passionate about delivering care with a personal touch, ensuring that each client receives the right support, exactly when they need it. Whether for short-term care or long-term assistance, Verity Healthcare is dedicated to making a positive difference in the lives of those they care for.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care

Funding & Fees

  • Hourly Visiting Care Fees: from £26.91
  • Weekly Live-in Care Fees: £1250 – £1500

Please contact us for any other ad-hoc prices, long sits, overnight care etc.
Fees can be tailored to needs.

These prices are only a guideline, please contact Verity Healthcare - Cambridgeshire to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Francisca Whajah (Manager)

Verity Healthcare - Cambridgeshire Reviews (9)

9.4

Verity Healthcare - Cambridgeshire has a Review Score of 9.4 (9.419) out of 10, based on 9 reviews in the last 2 years. Over all time Verity Healthcare - Cambridgeshire has 9 reviews.

Overall Experience

  • 5
  • 4
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a client of Verity Healthcare for the last 9 months. We have been very impressed with the quality of care and the management has been responsive and helpful always. My mother's principal carer is just excellent, very professional, positive and has a caring nature. All personal care
is carried out to a high standard and meals and drinks are provided at every visit. All areas are left clean and tidy and mum has grown quite attached. The help from Verity has enabled mum to stay at home and it is a great help to me as well knowing she is safe, happy and secure. Could not do it without Verity.

Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Cambridgeshire

Thank you so much for your lovely feedback! We are extremely proud to hear that your experience with Verity Healthcare Cambridge was very professional and positive.

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Overall Experience  Overall Experience 5.0 out of 5

My son is very satisfied with the service. Always punctual, polite and professional.

Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Cambridgeshire

Thank you so much for your lovely review. We are always here to assist you and your son! Thank you for your trust.

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Overall Experience  Overall Experience 4.0 out of 5

I enjoy going out with my carer, he is like my friend.

Reply from Dwarakanadh Bathala, Care Coordinator at Verity Healthcare - Cambridgeshire

Mathew, Thank you for your kind review. We are delighted to hear that you enjoy your time with your carer. Thank you for choosing Verity Healthcare Cambridgeshire

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Overall Experience  Overall Experience 5.0 out of 5

After some initial hiccups everything settled and I have a very good relationship with the two regular carers, they are both extremely friendly, and very caring people. Overall I am very happy with the care I receive daily.

Reply from Busuyi Famewo, Care Coordinator at Verity Healthcare - Cambridgeshire

Thank you so much for your kind review. We are thrilled that you are satisfied with our service. If there is anything we can help , please feel free to reach to us .

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Overall Experience  Overall Experience 4.0 out of 5

Timing can very but carer informs us if going to be late . By contacting my sister and my mother overall carers are very good and will go the extra mile .overall very happy with service they are providing my mother

Reply from Dwarakanadh Bathala, Care Coordinator at Verity Healthcare - Cambridgeshire

Thank you so much for your kind feedback! We're thrilled to hear that you're happy with the care your mother is receiving. It's great to know that our carers are going the extra mile and keeping you updated when there are any delays. If there's anything else we can do to make your experience even better, please don't hesitate to let us know!

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Overall Experience  Overall Experience 5.0 out of 5

Homecare provider has high-quality in personalised care to individuals unique needs. Carer has such a positive relationship towards service user. Grateful for opportunity to have a chat. Normally calls coordinator on usual arriving on time. They do display an opening caring attitude to do things on
board quickly. Sometimes changes staff arrangements on when they coming to visit normally ask questions about job in the company overall experience of the company is communication tell service user if taking transport. Has time to occupy on time management.

Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Cambridgeshire

Thank you so much for your thoughtful feedback. We're truly grateful to hear that you've had such a positive experience with our carer and the personalised care provided. Building strong, trusting relationships with our service users is at the heart of what we do, and it's wonderful to know this is being reflected in the support you're receiving.Thank you once again for taking the time to share your experience. If there's ever anything more we can do to support you, please don't hesitate to reach out.

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Overall Experience  Overall Experience 4.0 out of 5

I am very pleased to have received this service from you and have been very pleased with your service as well as the politeness of my mums service they work very hard and a very professional team and they are always willing and able to assist me with mother and please would you be able to pass this
along to the two ladies with my greatest respect and I hope you will keep them on your team as they are a inspiration to your company thank you very much for your support and understanding of mum and her needs

Reply from Busuyi Famewo, Care Coordinator at Verity Healthcare - Cambridgeshire

Thank you so much for your lovely message and kind words. We're truly grateful for your feedback and are so pleased to hear that youve had such a positive experience with our service. Its wonderful to know that our teams professionalism, care, and dedication have made a difference for both you and your mum.We will absolutely pass your message along to the two ladies they will be so touched to hear how much their support means to you. Your recognition of their hard work and compassion means a great deal, and were proud to have them as part of our team. Thank you again for your trust in us and for allowing us to be part of your mums care journey.

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Overall Experience  Overall Experience 5.0 out of 5

The care and help, support, from the designated carer is far above and beyond what I was expecting. He has been amazing. With my physical and mental health problems, I will maintain that a big part of my recovery process has been the help and assistance he provides, for all the things I am unable to
do.

Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Cambridgeshire

Thank you so much for your kind and heartfelt words. We're absolutely delighted to hear that your designated carer has had such a positive impact on your recovery journey. It means the world to us to know that the support provided has made a real difference in both your physical and mental wellbeing. Well be sure to pass on your praise to himit will mean a great deal. Your strength and openness are inspiring, and were honoured to be part of your progress. If theres ever anything more we can do, please dont hesitate to let us know.

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Overall Experience  Overall Experience 4.0 out of 5

I Can't fault the Care my Mother receives from VERITY HEALTHCARE. I will just say there has been times your Administration does let VERITY HEALTHCARE down.With respect I have nothing else to coment on.

Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Cambridgeshire

Thank you for your kind words about the care your mother receives from VERITY HEALTHCARE. We're truly pleased to hear that our team has met your expectations in this important area.We also appreciate your honest feedback regarding our administration. We take your comments seriously and are committed to continuously improving every aspect of our service. Thank you again for your support and trust in our care team.

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Current Review Score: 9.4 (9.419)

Overview of Review Score

The Review Score of 9.4 (9.419) out of 10 for Verity Healthcare - Cambridgeshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.519 for Verity Healthcare - Cambridgeshire is calculated as follows: ( (31 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 52 Ratings = 4.519

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Verity Healthcare - Cambridgeshire is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Francisca

Francisca Ade Whajah

Job Title: Registered Manager

Joined: 2022

Francisca is a Registered Critical Care Nurse (RCCN) with international experience and strong leadership in nursing practice. Currently working toward her UK NMC pin, she is committed to professional development and delivering high-quality patient care. Now a Registered Manager, she oversees healthcare operations, ensuring compliance, staff development, and excellence in care. With expertise in both clinical nursing and management, Francisca is dedicated to improving care standards, mentoring professionals, and making a positive impact in the healthcare system.

Frequently Asked Questions about Verity Healthcare - Cambridgeshire

What Type of Services does Verity Healthcare - Cambridgeshire offer?

Verity Healthcare - Cambridgeshire offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Verity Healthcare - Cambridgeshire to verify any information. View our terms and conditions. Verity Healthcare - Cambridgeshire has an Enhanced Service - more info.