Maplewood Independent Living Bury St Edmunds

First Floor, 24 Brentgovel Street, Bury St Edmunds IP33 1EB
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8.4 2 Reviews
  • Maplewood Independent Living Bury St Edmunds, Bury St Edmunds
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Care Provided by Maplewood Independent Living Bury St Edmunds

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34.50
  • Weekly Live-in Care Fees: from £1850

*Hourly fee: (lowest hourly rate; based on 8am-8pm Monday to Friday). To be used as a guide only.
For an accurate quote, please contact the service manager who will be able to provide you with a bespoke price, based on your specific needs.
*Weekly live-in fee: (lowest price; single service user; subject to assessment and based on an 8 hour day). To be used as a guide only.
For an accurate quote, please contact the service manager who will be able to provide you with a bespoke price, based on your specific needs.

These prices are only a guideline, please contact Maplewood Independent Living Bury St Edmunds to find out the exact price for your requirements.

Contact Maplewood Independent Living Bury St Edmunds to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Maplewood Independent Living Bury St Edmunds to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Alice Carre (Manager)

Maplewood Independent Living Bury St Edmunds Reviews (2)

8.4

Maplewood Independent Living Bury St Edmunds has a Review Score of 8.4 (8.400) out of 10, based on 2 reviews in the last 2 years.
Over all time Maplewood Independent Living Bury St Edmunds has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Maplewood Independent Living Bury St Edmunds
  • 1
  • 1
Total of 2, showing 1-2
Review from Stella G (Friend of Client) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We met Alice when she was looking after our neighbour - she was a great help at a time when he needed it and was kind, respectful and knowledgeable. We would recommend her to anyone who needs an understanding carer.
Reply from Alice Carre, Manager at Maplewood Independent Living Bury St EdmundsThank you Stella. Your feedback is much appreciated and it was such a pleasure meeting you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M A (Son of Client) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my father had a fall and was admitted into hospital, he was discharged with a care package. Whilst his neighbour's were temporarily able to help, I found that at short notice, I needed someone to look after my Dad and Alice, and her team stepped up and really helped when we needed someone. I would
definitely recommend
Reply from Alice Carre, Manager at Maplewood Independent Living Bury St EdmundsThank you so much for taking the time to review our service. Your feedback is extremely important to us, as it helps us to ensure the care and support we deliver is always of the highest standard. I'm so pleased you had such a positive experience with Maplewood and we wish dad all the best with his recovery.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.400)

Overview of Review Score

The Review Score of 8.4 (8.400) out of 10 for Maplewood Independent Living Bury St Edmunds is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Maplewood Independent Living Bury St Edmunds is calculated as follows: ( (9 Excellents x 5) + (1 Goods x 4) ) ÷ 10 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Maplewood Independent Living Bury St Edmunds is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Maplewood Independent Living Bury St Edmunds to verify any information. View our terms and conditions. Maplewood Independent Living Bury St Edmunds has an Enhanced Service - more info.