GoodOaks Homecare Glasgow South provides high-quality visiting homecare and live-in care to help people stay safe, comfortable, and independent in their own homes. The branch is locally owned and managed, combining professional standards with a compassionate and personal approach.
Each care plan is tailored to individual needs, preferences, and routines, promoting dignity, consistency, and genuine companionship while supporting independence and wellbeing.
Services include personal care, medication support, meal preparation,...
GoodOaks Homecare Glasgow South
GoodOaks Homecare Glasgow South provides high-quality visiting homecare and live-in care to help people stay safe, comfortable, and independent in their own homes. The branch is locally owned and managed, combining professional standards with a compassionate and personal approach.
Each care plan is tailored to individual needs, preferences, and routines, promoting dignity, consistency, and genuine companionship while supporting independence and wellbeing.
Services include personal care, medication support, meal preparation, mobility assistance, dementia and Alzheimer’s care, respite care for family members, and recovery support after hospital stays. Clients also benefit from free digital health monitoring, which offers families additional reassurance and helps identify early changes in health and wellbeing.
All Care Professionals are fully trained, vetted, and supported through regular supervision and ongoing professional development. The team is chosen for skill, empathy, and reliability, ensuring the highest standards of care.
GoodOaks Homecare Glasgow South focuses on providing flexible, person-centred care that adapts as needs change. Clear communication, dependable service, and a commitment to client satisfaction ensure that individuals and families receive the support they deserve.
For compassionate, professional care that helps people live well in the place they love most, contact GoodOaks Homecare Glasgow South for a free consultation and friendly advice.
Care Provided by GoodOaks Homecare - Glasgow South
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Contact GoodOaks Homecare - Glasgow South to get a personalised quote:
GoodOaks Homecare - Glasgow South has a Review Score of 10 (9.975) out of 10, based on 20 reviews in the last 2 years. Over all time GoodOaks Homecare - Glasgow South has 20 reviews.
Reviewer Connection to GoodOaks Homecare - Glasgow South
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Showing 20 reviews matching selected criteria
Review from Dougal R (Son of Client) published on 20 October 2026 Submitted via Website•
Overall Experience
GoodOaks were able to provide assistance at short notice over the weekend, including an overnight service. In addition, they had already provided care for many hours over and above those initially required.
Their carers had such a calming presence and helped both my dad and my mum deal with...
GoodOaks were able to provide assistance at short notice over the weekend, including an overnight service. In addition, they had already provided care for many hours over and above those initially required. Their carers had such a calming presence and helped both my dad and my mum deal with difficult situations. I wouldn't hesitate to recommend them, they proved to be an absolutely lifeline.
Gayle is such a calming presence. I can't speak. highly enough of their service.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much Dougal for your kind and heartfelt review. We are delighted that our team was able to provide support when you needed it most and that our carers helped bring comfort and reassurance to your mum and dad during such a difficult time.
The whole team will be so pleased to hear your...
Thank you so much Dougal for your kind and heartfelt review. We are delighted that our team was able to provide support when you needed it most and that our carers helped bring comfort and reassurance to your mum and dad during such a difficult time. The whole team will be so pleased to hear your lovely feedback. Providing compassionate, flexible care and being there for families when they need us is at the heart of what we do.
Thank you again for your trust and recommendation. It means a great deal to us to know we were able to make a difference to your family.
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Review from C P (Daughter of Client) published on 7 September 2026 Submitted via Website•
Overall Experience
The GoodOaks care team reacted quickly when my mum was discharged from hospital .The care provided has been professional and friendly . The support has enabled my mum to regain her strength and independence in her own home . I would have no hesitation in recommending GoodOaks Care team .
The GoodOaks care team reacted quickly when my mum was discharged from hospital .The care provided has been professional and friendly . The support has enabled my mum to regain her strength and independence in her own home . I would have no hesitation in recommending GoodOaks Care team .
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much for your kind and thoughtful review. We are delighted to hear that our care team was able to respond quickly and provide your mum with the professional, friendly support she needed following her hospital discharge. It's wonderful to know that our care has helped her regain her...
Thank you so much for your kind and thoughtful review. We are delighted to hear that our care team was able to respond quickly and provide your mum with the professional, friendly support she needed following her hospital discharge. It's wonderful to know that our care has helped her regain her strength and independence in the comfort of her own home. Your recommendation means a great deal to the whole GoodOaks team and we will share your lovely feedback with everyone involved in your mum's care. Thank you again for choosing GoodOaks Homecare.
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Review from Janice M (Daughter of Client) published on 21 August 2026 Submitted via Website•
Overall Experience
Since my Dad has been using this service, both my sister and I have noticed that he is more upbeat, happy, and thoroughly enjoys his visits with Meena and Frances. This service has given him back his spark. Thank you so much for doing such a wonderful job.
Since my Dad has been using this service, both my sister and I have noticed that he is more upbeat, happy, and thoroughly enjoys his visits with Meena and Frances. This service has given him back his spark. Thank you so much for doing such a wonderful job.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much for your incredibly kind words Janice. It means a great deal to hear that your Dad is happier, more upbeat and enjoying his visits with Meena and Frances. Knowing that the service has helped bring back his spark is truly wonderful to hear. We are so grateful for your trust and...
Thank you so much for your incredibly kind words Janice. It means a great deal to hear that your Dad is happier, more upbeat and enjoying his visits with Meena and Frances. Knowing that the service has helped bring back his spark is truly wonderful to hear. We are so grateful for your trust and support and we will continue doing everything we can to make his visits enjoyable and meaningful. Thank you again for taking the time to share this with us.
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Review from Catherine G (Niece of Client) published on 29 July 2026 Submitted via Website•
Overall Experience
In April I started searching for suutable private care adapted to my aunt's needs: a still active and relatively fit and independent person with a dementia diagnosis. Good Oaks impressed me from the first exchange. I was particularly convinced by the factvthat they have a local footprint and so...
In April I started searching for suutable private care adapted to my aunt's needs: a still active and relatively fit and independent person with a dementia diagnosis. Good Oaks impressed me from the first exchange. I was particularly convinced by the factvthat they have a local footprint and so could react swiftly when the need arose and it did. They were fast in providing the care , adapting it when necessary and offered much needed companionship. The carer reported back to her line manager and us using the useful app after each visit. We felt listened to but more importantly my aunt felt safe to have a new person supporting her in her home chores and shopping. She died rather unexpectedly but the carer was with her .
I thoroughly recommend GoodOaks if you have a relative at home needing support and companionship.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you Catherine for taking the time to share your experience and for your kind recommendation.
It was a privilege to support your aunt during such an important time. We know how difficult it can be to find the right care for a loved one living with dementia, so it means a great deal to hear...
Thank you Catherine for taking the time to share your experience and for your kind recommendation. It was a privilege to support your aunt during such an important time. We know how difficult it can be to find the right care for a loved one living with dementia, so it means a great deal to hear that our team was able to respond quickly, adapt to your aunt's changing needs and provide the companionship and reassurance she deserved. We are especially pleased that our communication through the app helped keep you informed and that your aunt felt safe and comfortable with her carer. Building trusting relationships is at the heart of what we do and we are grateful to have been able to make a positive difference.
We were deeply saddened at your aunt's passing. We hope it brings some comfort to know that she was not alone and that one of our compassionate carers was by her side.
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Review from Elizabeth K (Power of Attorney of Client) published on 28 July 2026 Submitted via Website•
Overall Experience
Excellent service. Seemed to create an immediate bond with my friend ( for whom I was PoA ). Unfortunately my friend passed away very unexpectedly after a few weeks of care but GoodOaks helped make those last weeks much better for her.
Excellent service. Seemed to create an immediate bond with my friend ( for whom I was PoA ). Unfortunately my friend passed away very unexpectedly after a few weeks of care but GoodOaks helped make those last weeks much better for her.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much Elizabeth for your kind words and for taking the time to share your experience.
It means a great deal to know that our team was able to build such a strong connection with her and provide care and comfort during her final weeks. We understand how important those moments are and...
Thank you so much Elizabeth for your kind words and for taking the time to share your experience. It means a great deal to know that our team was able to build such a strong connection with her and provide care and comfort during her final weeks. We understand how important those moments are and we are grateful to have been able to support both of you during such a difficult time.
Your thoughtful feedback will be shared with the team, who will be touched to know they made a positive difference. Thank you again for trusting GoodOaks with your friend's care and please accept our sincere condolences.
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Review from J L (Nephew of Client) published on 21 July 2026 Submitted via Website•
Overall Experience
My uncle is 101 years old and lives alone. He is fully independent and entirely in charge of his own affairs. He did all his own housework until about six months ago, but was finding heavy housework difficult so we engaged your company. He is delighted with the service you provide and the staff...
My uncle is 101 years old and lives alone. He is fully independent and entirely in charge of his own affairs. He did all his own housework until about six months ago, but was finding heavy housework difficult so we engaged your company. He is delighted with the service you provide and the staff involved are very friendly and helpful. It is making his life so much easier.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much John for your wonderful review. We are delighted to hear that your uncle is so happy with the service and that it has made such a positive difference to his daily life.
It's inspiring to hear that at 101 years old he continues to live so independently. We are pleased that our...
Thank you so much John for your wonderful review. We are delighted to hear that your uncle is so happy with the service and that it has made such a positive difference to his daily life.
It's inspiring to hear that at 101 years old he continues to live so independently. We are pleased that our team has been able to support him with the heavier housework, helping him remain comfortable in his own home. Your kind words about our friendly and helpful staff mean a great deal and we'll be sure to pass on your feedback to the team. Thank you for trusting us to support your uncle. It is a privilege to be part of helping him maintain his independence.
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Review from A K (Daughter of Client) published on 3 July 2026 Submitted via Website•
Overall Experience
We had excellent service from GoodOaks home care looking after my elderly dad. Very thoughtful staff strongly recommend them for home care. The care was provided with dignity helping with his shower and dressing.
We had excellent service from GoodOaks home care looking after my elderly dad. Very thoughtful staff strongly recommend them for home care. The care was provided with dignity helping with his shower and dressing.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you very much for your kind review and recommendation. We are delighted to hear that your father received thoughtful support and was treated with dignity by our team. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience.
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Review from Michael L (Son of Client) published on 29 May 2026 Submitted via Website•
Overall Experience
Over all I'm very happy with the care my mother is getting. The. Carer's treat her like their own mum. This gives me the confidence that my mum is been looked after well. I have no hesitation in recommending them.
Over all I'm very happy with the care my mother is getting. The. Carer's treat her like their own mum. This gives me the confidence that my mum is been looked after well. I have no hesitation in recommending them.
↩Reply from Nabeel Khan, Owner at GoodOaks Homecare - Glasgow South
Thank you for taking the time to leave such a lovely review.
It means a great deal to hear that you are happy with the care and support your mother is receiving. One of our core values is treating every client as we would want our own family members to be treated, so it is particularly rewarding...
Thank you for taking the time to leave such a lovely review. It means a great deal to hear that you are happy with the care and support your mother is receiving. One of our core values is treating every client as we would want our own family members to be treated, so it is particularly rewarding to hear that our carers make your mother feel so well cared for. We understand how important trust and peace of mind are for families, and we are delighted that our team has given you the confidence that your mother is being looked after well. It is a pleasure to support your mother, and we greatly appreciate the trust you have placed in us. Thank you again for your recommendation and kind words. Kind regards, Nabeel Khan Owner
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Review from Sally A (Daughter of Client) published on 29 May 2026 Submitted via Website•
Overall Experience
What a struggle trying to get my father out of hospital and sort out care for him at home. From the outset GoodOaks have been outstanding, from the first phone call to arrange to meet us all to the care package now in place, everyone has been professional, timely and above all kind.
We would...
What a struggle trying to get my father out of hospital and sort out care for him at home. From the outset GoodOaks have been outstanding, from the first phone call to arrange to meet us all to the care package now in place, everyone has been professional, timely and above all kind.
We would highly recommend them as care providers.
↩Reply from Nabeel Khan, Owner at GoodOaks Homecare - Glasgow South
Thank you for your wonderful review and for trusting us to support your father.
We know how challenging and stressful it can be when a loved one is ready to come home and care needs to be put in place quickly. Our aim is always to make the process as smooth and reassuring as possible for both...
Thank you for your wonderful review and for trusting us to support your father. We know how challenging and stressful it can be when a loved one is ready to come home and care needs to be put in place quickly. Our aim is always to make the process as smooth and reassuring as possible for both clients and their families. It is particularly rewarding to hear that you found our team professional, responsive and, above all, kind. Providing compassionate, person-centred care is at the heart of everything we do, and feedback like yours means a great deal to us. It has been a pleasure to support your father, and we are delighted to continue working with him. We greatly appreciate the trust you have placed in our team. Thank you again for your recommendation and for taking the time to share your experience. Kind regards,
Nabeel Khan
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Review from Sarah H (Daughter of Client) published on 22 May 2026 Submitted via Website•
Overall Experience
We needed additional help with my mum after she developed delirium from a period in hospital. Gayle and Frances were incredibly helpful and reassuring when we did a full needs assessment, and the care package was organised really quickly which helped the situation.
Mum had three main carers each...
We needed additional help with my mum after she developed delirium from a period in hospital. Gayle and Frances were incredibly helpful and reassuring when we did a full needs assessment, and the care package was organised really quickly which helped the situation.
Mum had three main carers each week - twice a day every day. The whole team were fantastic. They anticipated mum's needs and the app giving daily feedback on how mum was each visit was also reassuring for me. Mum really took to all the team, and they were all so helpful - just adjusting her needs depending on how she was each day, whilst always ensuring the basics were covered with medication and personal needs. Thank you so much to the whole team. Would definitely recommend / use again.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much Sarah for your kind words and for taking the time to share your experience. We are so pleased that the whole team were able to support both your mum and your family during such a difficult time.
It means a great deal to hear that the care package was put in place quickly and that...
Thank you so much Sarah for your kind words and for taking the time to share your experience. We are so pleased that the whole team were able to support both your mum and your family during such a difficult time.
It means a great deal to hear that the care package was put in place quickly and that the team provided reassurance, flexibility and compassionate care tailored to your mum's changing needs. We know how important communication and continuity are so we are especially glad that the daily app updates and regular carers helped give you peace of mind.
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Review from R U (Relative of Client) published on 10 April 2026 Submitted via Website•
Overall Experience
It's made a big difference having GoodOaks support my husband's aunt. She has dementia and lives on her own, so it was really important for us to find a team we could trust. The carers are kind and patient, and the care manager has been brilliant. They always seem willing to go the extra mile and...
It's made a big difference having GoodOaks support my husband's aunt. She has dementia and lives on her own, so it was really important for us to find a team we could trust. The carers are kind and patient, and the care manager has been brilliant. They always seem willing to go the extra mile and have been very accommodating whenever we've asked for anything, even when it's been quite specific. I really like the app as well - it keeps us updated after every visit, which makes a big difference. It's reassuring to know what's going on day to day. They've been very respectful with more sensitive requests, too, which we didn't always find with other providers. All in all, it's taken a lot of stress off us and given us proper peace of mind.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you Ramsha for your kind review. We are really pleased to hear that the support has made such a positive difference for your husband's aunt and your family.
It is lovely to know that our carers kindness and patience have helped build trust and reassurance. We are also glad that the app has...
Thank you Ramsha for your kind review. We are really pleased to hear that the support has made such a positive difference for your husband's aunt and your family. It is lovely to know that our carers kindness and patience have helped build trust and reassurance. We are also glad that the app has been useful in keeping you updated after each visit.
Providing respectful, person-centred care and giving families peace of mind is always our goal so your feedback means a lot to the whole team. Thank you for taking the time to share your experience.
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Review from Umair A (Nephew of Client) published on 25 March 2026 Submitted via Website•
Overall Experience
We've been really happy with the care GoodOaks have provided for my aunt, who lives alone with dementia.
From the start, the team have been very understanding and easy to deal with. The care manager and carers have honestly gone out of their way to help us. We've had a few specific requests and...
We've been really happy with the care GoodOaks have provided for my aunt, who lives alone with dementia. From the start, the team have been very understanding and easy to deal with. The care manager and carers have honestly gone out of their way to help us. We've had a few specific requests and they've always tried their best to accommodate everything without any fuss, which we really appreciate. One thing that's been really helpful is the app - we get updates after each visit so we can see how she's doing and what's been done. It gives us a lot of reassurance, especially when we can't be there ourselves. They've also handled some more sensitive situations really well, with a lot of respect and patience.
Overall, it's given us real peace of mind knowing she's being looked after properly.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much Umair for your thoughtful and detailed feedback. We are really pleased to hear that you've been happy with the care provided to your aunt. Supporting individuals living with dementia especially those who live alone is something we approach with great care, understanding and...
Thank you so much Umair for your thoughtful and detailed feedback. We are really pleased to hear that you've been happy with the care provided to your aunt. Supporting individuals living with dementia especially those who live alone is something we approach with great care, understanding and respect. It is wonderful to know that the team have been responsive to your needs and able to accommodate your requests and that you have found the app helpful in keeping you updated and reassured. Your comments about how sensitively situations have been handled mean a great deal to us and I will share your kind words with the team. Thank you again for your trust, we are so glad we can provide you with peace of mind.
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Review from Linda M (Daughter of Client) published on 20 March 2026 Submitted via Website•
Overall Experience
I have had Good Oaks looking after my Mum twice daily since January Their service has been excellent with attentive and caring staff who are happily meeting the needs of my elderly mother who has Alzheimer's
I am delighted with the service from Gayle and the team at Good Oaks and would highly...
I have had Good Oaks looking after my Mum twice daily since January Their service has been excellent with attentive and caring staff who are happily meeting the needs of my elderly mother who has Alzheimer's
I am delighted with the service from Gayle and the team at Good Oaks and would highly recommend them
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much for your kind words Linda, it truly means a great deal to us. We are so pleased to hear that you are happy with the care your mum is receiving and that our team have been able to provide the support, compassion and reassurance you both deserve. Supporting individuals living with...
Thank you so much for your kind words Linda, it truly means a great deal to us. We are so pleased to hear that you are happy with the care your mum is receiving and that our team have been able to provide the support, compassion and reassurance you both deserve. Supporting individuals living with Alzheimer's and their families is something we take great pride in. I will pass your lovely feedback on to all of the team, they will be delighted to hear this. Thank you again for your recommendation and for trusting us with your mum's care.
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Review from Jan C (Daughter of Client) published on 10 March 2026 Submitted via Website•
Overall Experience
The Care Manager at Glasgow South Good Oaks, has been consistently generous with her time, advice and help since the first contact of enquiry. This was so supportive at a challenging time of hospital to home transition for my father.
Since becoming a service user, this level of availability, care...
The Care Manager at Glasgow South Good Oaks, has been consistently generous with her time, advice and help since the first contact of enquiry. This was so supportive at a challenging time of hospital to home transition for my father. Since becoming a service user, this level of availability, care and responsiveness has continued. The carers who have attended have been friendly and professional and worked to create a connection with him. The team manager responded professionally and sensitively to matching a compatible carer. Recently, the carer involved picked up quickly when he was unwell and promptly informed us, handled the interface with the medical professionals involved, and kept in close touch with us.
Overall, I can only emphasise how supportive this team has been in helping and supporting us all during a difficult time.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you Jan for taking the time to share such thoughtful feedback about your experience with GoodOaks. We truly appreciate your kind words.
We understand that the transition from hospital to home can be a very challenging time so we are pleased to hear that the support and guidance you have...
Thank you Jan for taking the time to share such thoughtful feedback about your experience with GoodOaks. We truly appreciate your kind words. We understand that the transition from hospital to home can be a very challenging time so we are pleased to hear that the support and guidance you have received has helped make this process a little easier for you and your father. It is also wonderful to know that our carers have been friendly, professional and able to build a positive connection with him. Matching the right carer is very important to us so we are glad that we were able ensure a good fit. Thank you as well for recognising the attentiveness of our team in identifying when your father was unwell and ensuring that the appropriate medical professionals were informed promptly. Providing safe, responsive and compassionate care is always our priority.
Your feedback means a great deal to the whole team, and we are grateful for the trust you have placed in us to support your father.
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Review from Sandra R (Client / Service User) published on 6 March 2026 Submitted via Website•
Overall Experience
i get care for 90 minutes two days per week. a different carer comes on each day. they are very good and meet my needs. Goodoaks are also very accomodating e.g when i required a change of how long the carer is here.
i get care for 90 minutes two days per week. a different carer comes on each day. they are very good and meet my needs. Goodoaks are also very accomodating e.g when i required a change of how long the carer is here.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you Sandra for your kind review. We are really pleased to hear that you are happy with the care you receive and that both your carers are meeting your needs. It is also great to know that our team have been able to accommodate changes, such as adjusting the length of your visits to make sure the support works well for you.
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Review from M M (Wife of Client) published on 23 February 2026 Submitted via Website•
Overall Experience
The choice of GOOD OAKS as the care provider for my husband, who suffers from vascular dementia ,has been the best decision I have made in a long time.
Shortly before becoming a client I had a very disappointing experience with another local company and was therefore very apprehensive about my...
The choice of GOOD OAKS as the care provider for my husband, who suffers from vascular dementia ,has been the best decision I have made in a long time. Shortly before becoming a client I had a very disappointing experience with another local company and was therefore very apprehensive about my next step. I needn't have worried. Following my initial contact with both the manager and the owner more than 4 months ago , Good Oaks have exceeded my expectations. .Because of my husband's ongoing physical health problems , including recent surgery there have been times that I have had to ask for extra visits or last minute time changes etc.. . Each and every time my "cry for help " has been met with the same response. "DON'T WORRY WE WILL SORT THINGS OUT!" They have at all times been totally reliable , professional and seem genuinely happy to be helping us . I cannot praise them enough.
Margaret
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much Margaret for taking the time to share your experience. Your words truly mean a great deal to us.
We understand how difficult it can feel after a disappointing experience, so we are especially pleased that we were able to restore your confidence and provide the support you...
Thank you so much Margaret for taking the time to share your experience. Your words truly mean a great deal to us. We understand how difficult it can feel after a disappointing experience, so we are especially pleased that we were able to restore your confidence and provide the support you deserve. Supporting both you and your husband through the challenges of vascular dementia and ongoing health concerns is something we approach with great care, compassion and flexibility. Care needs can change quickly and we are always here to respond, whether that's additional visits, last minute adjustments, or simply reassurance when it's needed most. Hearing that our team has been reliable, professional and genuinely supportive is exactly what we strive for every day.
Thank you for placing your trust in us. It is a privilege to support you both, and we will continue to be here whenever you need us.
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Review from Gordon J (Son of Client) published on 19 February 2026 Submitted via Website•
Overall Experience
Very good initial experience with the GoodOaks team based in Thornliebank, providing care for my mum with daily visits to make sure she's taking her medication, eating properly, taking her shopping, providing companionship etc.
The ladies who come to visit my mum are all excellent and mum has...
Very good initial experience with the GoodOaks team based in Thornliebank, providing care for my mum with daily visits to make sure she's taking her medication, eating properly, taking her shopping, providing companionship etc. The ladies who come to visit my mum are all excellent and mum has quickly grown to trust them and looks forward to seeing them. They really seem to care and that's very important to our family. A very good start to what could be a long term relationship.
I would also add the App me and my siblings have access to is excellent at keeping us up to date with all activities they carry out for mum.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much Gordon for your thoughtful review. We are delighted to hear that your mum has had such a positive start with our care team.
It's wonderful to know she has quickly built trust with the carers and looks forward to their visits. Building genuine relationships and providing care with...
Thank you so much Gordon for your thoughtful review. We are delighted to hear that your mum has had such a positive start with our care team. It's wonderful to know she has quickly built trust with the carers and looks forward to their visits. Building genuine relationships and providing care with warmth and compassion is at the heart of what we do so your comments will mean a great deal to the ladies supporting her. We are also pleased that our app is helping you and your siblings stay informed and reassured about your mum's daily care. Keeping families connected and confident in the support being provided is incredibly important to us.
Thank you again for your kind words and for placing your trust in us. We look forward to continuing to support your mum and your family in the months and years ahead.
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Review from Sue B (Daughter of Client) published on 19 February 2026 Submitted via Website•
Overall Experience
Overall a fabulous experience. From first meeting Gayle and her team we were met with warmth and compassion. The visits being updated to the portal gives me peace of mind that my parents are in the best hands. The package of care offered gives me knowledge that their on going care can be catered...
Overall a fabulous experience. From first meeting Gayle and her team we were met with warmth and compassion. The visits being updated to the portal gives me peace of mind that my parents are in the best hands. The package of care offered gives me knowledge that their on going care can be catered for at every stage.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much for your lovely feedback Sue. It was a pleasure to meet you and your family and we are so pleased that you felt the warmth and compassion of our team from the very beginning. Creating that sense of trust and reassurance is incredibly important to us.
We are also delighted to...
Thank you so much for your lovely feedback Sue. It was a pleasure to meet you and your family and we are so pleased that you felt the warmth and compassion of our team from the very beginning. Creating that sense of trust and reassurance is incredibly important to us. We are also delighted to hear that the ACP app updates give you peace of mind. Staying connected and keeping families informed is a key part of how we support not just our clients but their loved ones too.
Knowing that you feel confident in the ongoing care we can provide at every stage truly means the world to us. Thank you for placing your trust in us, we are very grateful for your kind words.
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Review from David J (Son of Client) published on 17 February 2026 Submitted via Website•
Overall Experience
GoodOaks have been attending to my mother for a few weeks now and I have been delighted with the service they have provided to her.
All the team are friendly, caring and attentive towards her and she looks forward to their visits. They are also extremely reliable which is vital when dealing with...
GoodOaks have been attending to my mother for a few weeks now and I have been delighted with the service they have provided to her. All the team are friendly, caring and attentive towards her and she looks forward to their visits. They are also extremely reliable which is vital when dealing with an older person who needs that consistency. As importantly, they have listened to me as to my mum's needs so I know she is in the best of hands, which is a massive weight of my shoulders.
Thank you to all the team, it really is appreciated.
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much for your wonderful feedback David. We're absolutely delighted to hear that your mum has settled to receiving care so well and is enjoying the visits from our team.
Providing friendly, attentive and reliable care is incredibly important to us , especially when consistency makes...
Thank you so much for your wonderful feedback David. We're absolutely delighted to hear that your mum has settled to receiving care so well and is enjoying the visits from our team. Providing friendly, attentive and reliable care is incredibly important to us , especially when consistency makes such a difference. It's lovely to know that this reliability has given you reassurance as well. We also truly value working closely with families, it has been a pleasure meeting and getting to know you all. Listening carefully to your mum's needs and to your insight is a key part of delivering the best possible care so it means a great deal to know you feel she's in safe hands.
Thank you again for your kind words and trust in us, we'll be sure to share your appreciation with the whole team.
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Review from Jane T (Daughter of Client) published on 17 February 2026 Submitted via Website•
Overall Experience
Gayle and her staff look after my father with friendly care and provide me, as his daughter, with peace of mind that he has other visitors during the week. They listen to his needs and sensitively attend to these and this is always carried out with a friendly face and great respect.
Nothing is...
Gayle and her staff look after my father with friendly care and provide me, as his daughter, with peace of mind that he has other visitors during the week. They listen to his needs and sensitively attend to these and this is always carried out with a friendly face and great respect. Nothing is too much for Gayle and her staff and they are all happy to adapt and adjust to my father's changing needs.
Thanks to all the staff for their support and kindness to my father
↩Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much for your incredibly kind words Jane. It truly means a great deal to us to know that both you and your father feel supported and cared for.
Providing compassionate, respectful and person-centred care is at the heart of everything we do. We understand how important peace of mind is...
Thank you so much for your incredibly kind words Jane. It truly means a great deal to us to know that both you and your father feel supported and cared for. Providing compassionate, respectful and person-centred care is at the heart of everything we do. We understand how important peace of mind is for families and we're so pleased that we can offer reassurance as well as meaningful companionship and care for your father. Our team is always happy to adapt to changing needs and it's wonderful to hear that this has made a positive difference. I will be sure to share your lovely feedback with all the staff, it will mean so much to them.
Thank you again for your trust and support.
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Regulatory Rating
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report
News (9)
News
06 Jan 2026
GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...
20 Nov 2025
GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...
20 Nov 2025
GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...
There are no accreditations posted yet for GoodOaks Homecare - Glasgow South.
Meet the Team (1)
Gayle BrowningJob Title Registered Care ManagerJoined 2025
Gayle Browning — Registered Care Manager
Gayle Browning is a highly experienced care professional with more than 21 years in the health and social...
Gayle Browning — Registered Care Manager
Gayle Browning is a highly experienced care professional with more than 21 years in the health and social care sector. Her background spans both frontline and senior management roles, giving her an in-depth understanding of the standards and compassion required to deliver exceptional care.
Throughout her career, Gayle has successfully led multidisciplinary teams, managed regulatory compliance, and developed high-quality, person-centred care services. Her experience includes positions such as Registered Care Manager, Care Service Manager, and Branch Manager, where she has demonstrated strong leadership in staff training, supervision, and service improvement.
Gayle has extensive experience working within regulatory frameworks set by the Care Inspectorate and the Scottish Social Services Council (SSSC). She has prepared services for inspections, conducted risk assessments, compiled support plans, managed notifications, and overseen quality audits. Her approach is proactive and focused on continuous improvement to ensure every client receives safe, consistent, and responsive care.
Over the years, Gayle has managed services supporting clients with dementia, physical disabilities, mental health conditions, and sensory impairments across settings, including Supported Living, Day Centres, and Community Support Services. Her work has consistently delivered measurable results, improving Care Inspectorate ratings and achieving service growth targets.
Gayle holds an SVQ Level 4 in Care Services Leadership and Management (SCQF Level 10), an SVQ Level 3 in Health and Social Care, and a Diploma in Health Care from the University of the West of Scotland, complemented by further qualifications in customer service, administration, and accounting.
Her blend of operational expertise, regulatory knowledge, and genuine passion for improving lives makes her an exceptional leader who is committed to delivering the highest standards of care and professionalism at GoodOaks Homecare Glasgow South.
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