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GoodOaks Homecare - Glasgow South

Caledonia House, Evanton Drive, Thornliebank Industrial Estate, Glasgow G46 8JT
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GoodOaks Homecare - Glasgow South logo
GoodOaks Homecare - Glasgow South, Glasgow
GoodOaks Homecare - Glasgow South, Glasgow
GoodOaks Homecare - Glasgow South, Glasgow

GoodOaks Homecare Glasgow South

GoodOaks Homecare Glasgow South provides high-quality visiting homecare and live-in care to help people stay safe, comfortable, and independent in their own homes. The branch is locally owned and managed, combining professional standards with a compassionate and personal approach.

Each care plan is tailored to individual needs, preferences, and routines, promoting dignity, consistency, and genuine companionship while supporting independence and wellbeing.

Services include personal care, medication support, meal preparation,...  

Care Provided by GoodOaks Homecare - Glasgow South

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Contact GoodOaks Homecare - Glasgow South to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Gayle Browning (Manager)

GoodOaks Homecare - Glasgow South Reviews (13)

9.8

GoodOaks Homecare - Glasgow South has a Review Score of 9.8 (9.825) out of 10, based on 13 reviews in the last 2 years. Over all time GoodOaks Homecare - Glasgow South has 13 reviews.

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Review from Michael L (Son of Client) published on 29 May 2026 Submitted via Website
Overall Experience

Over all I'm very happy with the care my mother is getting. The. Carer's treat her like their own mum. This gives me the confidence that my mum is been looked after well. I have no hesitation in recommending them.

Reply from Nabeel Khan, Owner at GoodOaks Homecare - Glasgow South
Thank you for taking the time to leave such a lovely review.

It means a great deal to hear that you are happy with the care and support your mother is receiving. One of our core values is treating every client as we would want our own family members to be treated, so it is particularly rewarding...  

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Review from Sally A (Daughter of Client) published on 29 May 2026 Submitted via Website
Overall Experience
What a struggle trying to get my father out of hospital and sort out care for him at home. From the outset GoodOaks have been outstanding, from the first phone call to arrange to meet us all to the care package now in place, everyone has been professional, timely and above all kind.

We would highly recommend them as care providers.

Reply from Nabeel Khan, Owner at GoodOaks Homecare - Glasgow South
Thank you for your wonderful review and for trusting us to support your father.

We know how challenging and stressful it can be when a loved one is ready to come home and care needs to be put in place quickly. Our aim is always to make the process as smooth and reassuring as possible for both...  

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Review from Sarah H (Daughter of Client) published on 22 May 2026 Submitted via Website
Overall Experience
We needed additional help with my mum after she developed delirium from a period in hospital.
Gayle and Frances were incredibly helpful and reassuring when we did a full needs assessment, and the care package was organised really quickly which helped the situation.

Mum had three main carers each week - twice a day every day. The whole team were fantastic. They anticipated mum's needs and the app giving daily feedback on how mum was each visit was also reassuring for me. Mum really took to all the team, and they were all so helpful - just adjusting her needs depending on how she was each day, whilst always ensuring the basics were covered with medication and personal needs. Thank you so much to the whole team. Would definitely recommend / use again.

Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much Sarah for your kind words and for taking the time to share your experience. We are so pleased that the whole team were able to support both your mum and your family during such a difficult time.

It means a great deal to hear that the care package was put in place quickly and that...  

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Review from R U (Relative of Client) published on 10 April 2026 Submitted via Website
Overall Experience

It's made a big difference having GoodOaks support my husband's aunt. She has dementia and lives on her own, so it was really important for us to find a team we could trust. The carers are kind and patient, and the care manager has been brilliant. They always seem willing to go the extra mile and have been very accommodating whenever we've asked for anything, even when it's been quite specific. I really like the app as well - it keeps us updated after every visit, which makes a big difference. It's reassuring to know what's going on day to day. They've been very respectful with more sensitive requests, too, which we didn't always find with other providers. All in all, it's taken a lot of stress off us and given us proper peace of mind.

Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you Ramsha for your kind review. We are really pleased to hear that the support has made such a positive difference for your husband's aunt and your family.

It is lovely to know that our carers kindness and patience have helped build trust and reassurance. We are also glad that the app has...  

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Review from Umair A (Nephew of Client) published on 25 March 2026 Submitted via Website
Overall Experience
We've been really happy with the care GoodOaks have provided for my aunt, who lives alone with dementia.
From the start, the team have been very understanding and easy to deal with. The care manager and carers have honestly gone out of their way to help us. We've had a few specific requests and they've always tried their best to accommodate everything without any fuss, which we really appreciate.
One thing that's been really helpful is the app - we get updates after each visit so we can see how she's doing and what's been done. It gives us a lot of reassurance, especially when we can't be there ourselves.
They've also handled some more sensitive situations really well, with a lot of respect and patience.

Overall, it's given us real peace of mind knowing she's being looked after properly.

Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South

Thank you so much Umair for your thoughtful and detailed feedback. We are really pleased to hear that you've been happy with the care provided to your aunt. Supporting individuals living with dementia especially those who live alone is something we approach with great care, understanding and...  

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Review from Linda M (Daughter of Client) published on 20 March 2026 Submitted via Website
Overall Experience
I have had Good Oaks looking after my
Mum twice daily since January
Their service has been excellent with attentive and caring staff who are happily meeting the needs of my elderly mother who has Alzheimer's

I am delighted with the service from Gayle and the team at Good Oaks and would highly recommend them

Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South

Thank you so much for your kind words Linda, it truly means a great deal to us. We are so pleased to hear that you are happy with the care your mum is receiving and that our team have been able to provide the support, compassion and reassurance you both deserve. Supporting individuals living with...  

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Review from Jan C (Daughter of Client) published on 10 March 2026 Submitted via Website
Overall Experience
The Care Manager at Glasgow South Good Oaks, has been consistently generous with her time, advice and help since the first contact of enquiry. This was so supportive at a challenging time of hospital to home transition for my father.
Since becoming a service user, this level of availability, care and responsiveness has continued.
The carers who have attended have been friendly and professional and worked to create a connection with him. The team manager responded professionally and sensitively to matching a compatible carer. Recently, the carer involved picked up quickly when he was unwell and promptly informed us, handled the interface with the medical professionals involved, and kept in close touch with us.

Overall, I can only emphasise how supportive this team has been in helping and supporting us all during a difficult time.

Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you Jan for taking the time to share such thoughtful feedback about your experience with GoodOaks. We truly appreciate your kind words.

We understand that the transition from hospital to home can be a very challenging time so we are pleased to hear that the support and guidance you have...  

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Review from Sandra R (Client / Service User) published on 6 March 2026 Submitted via Website
Overall Experience

i get care for 90 minutes two days per week. a different carer comes on each day. they are very good and meet my needs. Goodoaks are also very accomodating e.g when i required a change of how long the carer is here.

Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South

Thank you Sandra for your kind review. We are really pleased to hear that you are happy with the care you receive and that both your carers are meeting your needs. It is also great to know that our team have been able to accommodate changes, such as adjusting the length of your visits to make sure the support works well for you.

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Review from M M (Wife of Client) published on 23 February 2026 Submitted via Website
Overall Experience
The choice of GOOD OAKS as the care provider for my husband, who suffers from vascular dementia ,has been the best decision I have made in a long time.
Shortly before becoming a client I had a very disappointing experience with another local company and was therefore very apprehensive about my next step. I needn't have worried.
Following my initial contact with both the manager and the owner more than 4 months ago , Good Oaks have exceeded my expectations.
.Because of my husband's ongoing physical health problems , including recent surgery there have been times that I have had to ask for extra visits or last minute time changes etc.. .
Each and every time my "cry for help " has been met with the same response. "DON'T WORRY WE WILL SORT THINGS OUT!"
They have at all times been totally reliable , professional and seem genuinely happy to be helping us . I cannot praise them enough.

Margaret

Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much Margaret for taking the time to share your experience. Your words truly mean a great deal to us.

We understand how difficult it can feel after a disappointing experience, so we are especially pleased that we were able to restore your confidence and provide the support you...  

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Review from Gordon J (Son of Client) published on 19 February 2026 Submitted via Website
Overall Experience
Very good initial experience with the GoodOaks team based in Thornliebank, providing care for my mum with daily visits to make sure she's taking her medication, eating properly, taking her shopping, providing companionship etc.
The ladies who come to visit my mum are all excellent and mum has quickly grown to trust them and looks forward to seeing them. They really seem to care and that's very important to our family.
A very good start to what could be a long term relationship.

I would also add the App me and my siblings have access to is excellent at keeping us up to date with all activities they carry out for mum.

Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much Gordon for your thoughtful review. We are delighted to hear that your mum has had such a positive start with our care team.

It's wonderful to know she has quickly built trust with the carers and looks forward to their visits. Building genuine relationships and providing care with...  

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Review from Sue B (Daughter of Client) published on 19 February 2026 Submitted via Website
Overall Experience

Overall a fabulous experience. From first meeting Gayle and her team we were met with warmth and compassion. The visits being updated to the portal gives me peace of mind that my parents are in the best hands. The package of care offered gives me knowledge that their on going care can be catered for at every stage.

Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much for your lovely feedback Sue.
It was a pleasure to meet you and your family and we are so pleased that you felt the warmth and compassion of our team from the very beginning. Creating that sense of trust and reassurance is incredibly important to us.

We are also delighted to...  

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Review from David J (Son of Client) published on 17 February 2026 Submitted via Website
Overall Experience
GoodOaks have been attending to my mother for a few weeks now and I have been delighted with the service they have provided to her.
All the team are friendly, caring and attentive towards her and she looks forward to their visits. They are also extremely reliable which is vital when dealing with an older person who needs that consistency.
As importantly, they have listened to me as to my mum's needs so I know she is in the best of hands, which is a massive weight of my shoulders.

Thank you to all the team, it really is appreciated.

Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much for your wonderful feedback David. We're absolutely delighted to hear that your mum has settled to receiving care so well and is enjoying the visits from our team.

Providing friendly, attentive and reliable care is incredibly important to us , especially when consistency makes...  

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Review from Jane T (Daughter of Client) published on 17 February 2026 Submitted via Website
Overall Experience
Gayle and her staff look after my father with friendly care and provide me, as his daughter, with peace of mind that he has other visitors during the week.
They listen to his needs and sensitively attend to these and this is always carried out with a friendly face and great respect.
Nothing is too much for Gayle and her staff and they are all happy to adapt and adjust to my father's changing needs.

Thanks to all the staff for their support and kindness to my father

Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow South
Thank you so much for your incredibly kind words Jane. It truly means a great deal to us to know that both you and your father feel supported and cared for.

Providing compassionate, respectful and person-centred care is at the heart of everything we do. We understand how important peace of mind is...  

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Regulatory Rating

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

News (10)

News
  • Posted: Tuesday 06 Jan 2026GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...
  • Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...
  • Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...

Awards / Recognitions (5)

  • Recipient: GoodOaks HomecareDate: Wednesday 31 May 2023
  • Recipient: GoodOaks HomecareDate: Thursday 31 Mar 2022
  • Recipient: GoodOaks HomecareDate: Saturday 01 Feb 2020

Meet the Team (1)

Gayle Browning Job Title: Registered Care Manager Joined: 2025
Gayle Browning

Gayle Browning — Registered Care Manager

Gayle Browning is a highly experienced care professional with more than 21 years in the health and social care sector. Her background spans both frontline and senior management roles, giving her an in-depth understanding of the standards and compassion required to deliver exceptional care.

Throughout her career, Gayle has successfully led multidisciplinary teams, managed regulatory compliance, and developed high-quality, person-centred care services. Her experience includes positions such as Registered Care Manager, Care Service Manager, and Branch Manager, where she has demonstrated strong leadership in staff training, supervision, and service improvement.

Gayle has extensive experience working within regulatory frameworks set by the Care Inspectorate and the Scottish Social Services Council (SSSC). She has prepared services for inspections, conducted risk assessments, compiled support plans, managed notifications, and overseen quality audits. Her approach is proactive and focused on continuous improvement to ensure every client receives safe, consistent, and responsive care.

Over the years, Gayle has managed services supporting clients with dementia, physical disabilities, mental health conditions, and sensory impairments across settings, including Supported Living, Day Centres, and Community Support Services. Her work has consistently delivered measurable results, improving Care Inspectorate ratings and achieving service growth targets.

Gayle holds an SVQ Level 4 in Care Services Leadership and Management (SCQF Level 10), an SVQ Level 3 in Health and Social Care, and a Diploma in Health Care from the University of the West of Scotland, complemented by further qualifications in customer service, administration, and accounting.

Her blend of operational expertise, regulatory knowledge, and genuine passion for improving lives makes her an exceptional leader who is committed to delivering the highest standards of care and professionalism at GoodOaks Homecare Glasgow South.

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