GoodOaks Homecare - Glasgow South

Caledonia House, Evanton Drive , Thornliebank Industrial Estate, Glasgow G46 8JT
Review Us
9.6 7 Reviews
  • GoodOaks Homecare - Glasgow South, Glasgow
GoodOaks Homecare Glasgow South

GoodOaks Homecare Glasgow South provides high-quality visiting homecare and live-in care to help people stay safe, comfortable, and independent in their own homes. The branch is locally owned and managed, combining professional standards with a compassionate and personal approach.

Each care plan is tailored to individual needs, preferences, and routines, promoting dignity, consistency, and genuine companionship while supporting independence and wellbeing.

Services include personal care, medication support, meal preparation, mobility assistance, dementia and Alzheimer’s care, respite care for family members, and recovery support after hospital stays. Clients also benefit from free digital health monitoring, which offers families additional reassurance and helps identify early changes in health and wellbeing.

All Care Professionals are fully trained, vetted, and supported through regular supervision and ongoing professional development. The team is chosen for skill, empathy, and reliability, ensuring the highest standards of care.

GoodOaks Homecare Glasgow South focuses on providing flexible, person-centred care that adapts as needs change. Clear communication, dependable service, and a commitment to client satisfaction ensure that individuals and families receive the support they deserve.

For compassionate, professional care that helps people live well in the place they love most, contact GoodOaks Homecare Glasgow South for a free consultation and friendly advice.
Show GoodOaks Homecare - Glasgow South on the Map

Care Provided by GoodOaks Homecare - Glasgow South

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Contact GoodOaks Homecare - Glasgow South to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Contact GoodOaks Homecare - Glasgow South to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Gayle Browning (Manager)

GoodOaks Homecare - Glasgow South Reviews (7)

9.6

GoodOaks Homecare - Glasgow South has a Review Score of 9.6 (9.600) out of 10, based on 7 reviews in the last 2 years.
Over all time GoodOaks Homecare - Glasgow South has 7 reviews.

Overall Experience
  • 7
  • 0
  • 0
  • 0
  • 0
Date Published
  • 7
  • 7
  • 7
  • 7
  • 0
Reviewer Connection to GoodOaks Homecare - Glasgow South
  • 3
  • 2
  • 1
  • 1
Total of 7, showing 1-7
Review from Jan C (Daughter of Client) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Care Manager at Glasgow South Good Oaks, has been consistently generous with her time, advice and help since the first contact of enquiry. This was so supportive at a challenging time of hospital to home transition for my father.
Since becoming a service user, this level of availability, care
and responsiveness has continued.
The carers who have attended have been friendly and professional and worked to create a connection with him. The team manager responded professionally and sensitively to matching a compatible carer. Recently, the carer involved picked up quickly when he was unwell and promptly informed us, handled the interface with the medical professionals involved, and kept in close touch with us.
Overall, I can only emphasise how supportive this team has been in helping and supporting us all during a difficult time.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you Jan for taking the time to share such thoughtful feedback about your experience with GoodOaks. We truly appreciate your kind words.
We understand that the transition from hospital to home can be a very challenging time so we are pleased to hear that the support and guidance you have received has helped make this process a little easier for you and your father.
It is also wonderful to know that our carers have been friendly, professional and able to build a positive connection with him. Matching the right carer is very important to us so we are glad that we were able ensure a good fit.
Thank you as well for recognising the attentiveness of our team in identifying when your father was unwell and ensuring that the appropriate medical professionals were informed promptly. Providing safe, responsive and compassionate care is always our priority.
Your feedback means a great deal to the whole team, and we are grateful for the trust you have placed in us to support your father.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sandra R (Client) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
i get care for 90 minutes two days per week. a different carer comes on each day. they are very good and meet my needs. Goodoaks are also very accomodating e.g when i required a change of how long the carer is here.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you Sandra for your kind review. We are really pleased to hear that you are happy with the care you receive and that both your carers are meeting your needs. It is also great to know that our team have been able to accommodate changes, such as adjusting the length of your visits to make sure the support works well for you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M M (Wife of Client) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The choice of GOOD OAKS as the care provider for my husband, who suffers from vascular dementia ,has been the best decision I have made in a long time.
Shortly before becoming a client I had a very disappointing experience with another local company and was therefore very apprehensive about my next
step. I needn't have worried.
Following my initial contact with both the manager and the owner more than 4 months ago , Good Oaks have exceeded my expectations.
.Because of my husband's ongoing physical health problems , including recent surgery there have been times that I have had to ask for extra visits or last minute time changes etc.. .
Each and every time my "cry for help " has been met with the same response. "DON'T WORRY WE WILL SORT THINGS OUT!"
They have at all times been totally reliable , professional and seem genuinely happy to be helping us . I cannot praise them enough.
Margaret
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much Margaret for taking the time to share your experience. Your words truly mean a great deal to us.
We understand how difficult it can feel after a disappointing experience, so we are especially pleased that we were able to restore your confidence and provide the support you deserve. Supporting both you and your husband through the challenges of vascular dementia and ongoing health concerns is something we approach with great care, compassion and flexibility.
Care needs can change quickly and we are always here to respond, whether that's additional visits, last minute adjustments, or simply reassurance when it's needed most. Hearing that our team has been reliable, professional and genuinely supportive is exactly what we strive for every day.
Thank you for placing your trust in us. It is a privilege to support you both, and we will continue to be here whenever you need us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gordon J (Son of Client) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good initial experience with the GoodOaks team based in Thornliebank, providing care for my mum with daily visits to make sure she's taking her medication, eating properly, taking her shopping, providing companionship etc.
The ladies who come to visit my mum are all excellent and mum has quickly
grown to trust them and looks forward to seeing them. They really seem to care and that's very important to our family.
A very good start to what could be a long term relationship.
I would also add the App me and my siblings have access to is excellent at keeping us up to date with all activities they carry out for mum.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much Gordon for your thoughtful review. We are delighted to hear that your mum has had such a positive start with our care team.
It's wonderful to know she has quickly built trust with the carers and looks forward to their visits. Building genuine relationships and providing care with warmth and compassion is at the heart of what we do so your comments will mean a great deal to the ladies supporting her.
We are also pleased that our app is helping you and your siblings stay informed and reassured about your mum's daily care. Keeping families connected and confident in the support being provided is incredibly important to us.
Thank you again for your kind words and for placing your trust in us. We look forward to continuing to support your mum and your family in the months and years ahead.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sue B (Daughter of Client) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall a fabulous experience. From first meeting Gayle and her team we were met with warmth and compassion. The visits being updated to the portal gives me peace of mind that my parents are in the best hands. The package of care offered gives me knowledge that their on going care can be catered for
at every stage.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much for your lovely feedback Sue.
It was a pleasure to meet you and your family and we are so pleased that you felt the warmth and compassion of our team from the very beginning. Creating that sense of trust and reassurance is incredibly important to us.
We are also delighted to hear that the ACP app updates give you peace of mind. Staying connected and keeping families informed is a key part of how we support not just our clients but their loved ones too.
Knowing that you feel confident in the ongoing care we can provide at every stage truly means the world to us. Thank you for placing your trust in us, we are very grateful for your kind words.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David J (Son of Client) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
GoodOaks have been attending to my mother for a few weeks now and I have been delighted with the service they have provided to her.
All the team are friendly, caring and attentive towards her and she looks forward to their visits. They are also extremely reliable which is vital when dealing with an
older person who needs that consistency.
As importantly, they have listened to me as to my mum's needs so I know she is in the best of hands, which is a massive weight of my shoulders.
Thank you to all the team, it really is appreciated.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much for your wonderful feedback David. We're absolutely delighted to hear that your mum has settled to receiving care so well and is enjoying the visits from our team.
Providing friendly, attentive and reliable care is incredibly important to us , especially when consistency makes such a difference. It's lovely to know that this reliability has given you reassurance as well.
We also truly value working closely with families, it has been a pleasure meeting and getting to know you all. Listening carefully to your mum's needs and to your insight is a key part of delivering the best possible care so it means a great deal to know you feel she's in safe hands.
Thank you again for your kind words and trust in us, we'll be sure to share your appreciation with the whole team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane T (Daughter of Client) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gayle and her staff look after my father with friendly care and provide me, as his daughter, with peace of mind that he has other visitors during the week.
They listen to his needs and sensitively attend to these and this is always carried out with a friendly face and great respect.
Nothing is too
much for Gayle and her staff and they are all happy to adapt and adjust to my father's changing needs.
Thanks to all the staff for their support and kindness to my father
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much for your incredibly kind words Jane. It truly means a great deal to us to know that both you and your father feel supported and cared for.
Providing compassionate, respectful and person-centred care is at the heart of everything we do. We understand how important peace of mind is for families and we're so pleased that we can offer reassurance as well as meaningful companionship and care for your father.
Our team is always happy to adapt to changing needs and it's wonderful to hear that this has made a positive difference. I will be sure to share your lovely feedback with all the staff, it will mean so much to them.
Thank you again for your trust and support.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for GoodOaks Homecare - Glasgow South is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for GoodOaks Homecare - Glasgow South is calculated as follows: ( (41 Excellents x 5) ) ÷ 41 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for GoodOaks Homecare - Glasgow South is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (1)

Gayle

Gayle Browning

Job Title: Registered Care Manager Joined: 2025

Gayle Browning — Registered Care Manager


Gayle Browning is a highly experienced care professional with more than 21 years in the health and social care sector. Her background spans both frontline and senior management roles, giving her an in-depth understanding of the standards and compassion required to deliver exceptional care.


Throughout her career, Gayle has successfully led multidisciplinary teams, managed regulatory compliance, and developed high-quality, person-centred care services. Her experience includes positions such as Registered Care Manager, Care Service Manager, and Branch Manager, where she has demonstrated strong leadership in staff training, supervision, and service improvement.


Gayle has extensive experience working within regulatory frameworks set by the Care Inspectorate and the Scottish Social Services Council (SSSC). She has prepared services for inspections, conducted risk assessments, compiled support plans, managed notifications, and overseen quality audits. Her approach is proactive and focused on continuous improvement to ensure every client receives safe, consistent, and responsive care.


Over the years, Gayle has managed services supporting clients with dementia, physical disabilities, mental health conditions, and sensory impairments across settings, including Supported Living, Day Centres, and Community Support Services. Her work has consistently delivered measurable results, improving Care Inspectorate ratings and achieving service growth targets.


Gayle holds an SVQ Level 4 in Care Services Leadership and Management (SCQF Level 10), an SVQ Level 3 in Health and Social Care, and a Diploma in Health Care from the University of the West of Scotland, complemented by further qualifications in customer service, administration, and accounting.


Her blend of operational expertise, regulatory knowledge, and genuine passion for improving lives makes her an exceptional leader who is committed to delivering the highest standards of care and professionalism at GoodOaks Homecare Glasgow South.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GoodOaks Homecare - Glasgow South to verify any information. View our terms and conditions. GoodOaks Homecare - Glasgow South has an Enhanced Service - more info.