WCN Care At Home

St Annes Residential Home, 21-23 Wayside Road, Bournemouth BH6 3ES
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8.0 1 Review
  • WCN Care At Home, Bournemouth
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Care Provided by WCN Care At Home

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35 – £35

set hourly rate

These prices are only a guideline, please contact WCN Care At Home to find out the exact price for your requirements.

Contact WCN Care At Home to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact WCN Care At Home to get a personalised quote.

Good to Know

Owner

  • WCN Care Group Ltd
  • Privately Owned

Person in Charge

  • Kelsie Herbert (Manager)
Are you the Owner/Manager of WCN Care At Home? View your Advertising Options

WCN Care At Home Reviews (1)

8.0

WCN Care At Home has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time WCN Care At Home has 1 review.

Overall Experience
  • 1
  • 0
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Date Published
  • 1
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Reviewer Connection to WCN Care At Home
  • 1
Total of 1, showing 1-1
Review from Ashleigh J (Mother of Client) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Carers who look after my son are absolutely wonderful they are kind easy to get along with and very understanding. They are patient and treat my son with dignity and respect. My son enjoys there company they have things in common always talking about different things. I personally could not ask
for better carers to look after my son. They become family which we enjoy has a family. The Communication between us is excellent and l always feel informed and reassured l am grateful for there support. I would not hesitate to recommend them to other families that need help.
Reply from Kelsie Herbert, Manager at WCN Care At HomeIt is an absolute pleasure to care for your son. The staff feel welcomed into your home and enjoy being treated as a family. We aim to continue to provide the same positive experience for all. Thank you!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for WCN Care At Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for WCN Care At Home is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for WCN Care At Home is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Nov 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about WCN Care At Home

How many Carers does WCN Care At Home employ?

WCN Care At Home employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact WCN Care At Home to verify any information. View our terms and conditions. WCN Care At Home has an Basic Service - more info.