Prestige Nursing & Care (Dartford)

3rd Floor, Banks Place, Market Place, Dartford DA1 1EX
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9.4 15 Reviews
  • Prestige Nursing & Care (Dartford), Dartford
Prestige Nursing & Care Dartford forms part of a trusted national care provider with over 80 years of experience supporting individuals and families across the UK. The service is built on a clear mission: to deliver exceptional, person-centred care that empowers people to live safely, confidently and independently in the comfort of their own homes.

A comprehensive range of home care services is available, including personal care, companionship, respite support and specialist clinical care. Each care plan is carefully tailored to reflect the unique needs, preferences and lifestyle of the individual, ensuring dignity, comfort and peace of mind.

The professional care team is highly trained, compassionate and dedicated to achieving the highest standards of support. Strong, trusted relationships are built with clients and families, creating a foundation of respect, warmth and reliability.

Drawing on decades of expertise and deep local knowledge, Prestige Nursing & Care Dartford blends trusted heritage with a modern, responsive approach to home care consistently delivering excellence with heart.
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Care Provided by Prestige Nursing & Care (Dartford)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28.50
  • Weekly Live-in Care Fees: from £1750

Fees are subject to a comprehensive care assessment to ensure that the level of support accurately reflects each client’s individual needs. Prices may be adjusted following any changes in care requirements, service frequency, or the addition of specialised care tasks. All fee adjustments will be discussed and confirmed in writing prior to implementation

The price(s) shown are provided by the agency. Contact Prestige Nursing & Care (Dartford) for full pricing details and T&Cs.

Contact Prestige Nursing & Care (Dartford) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Prestige Nursing & Care (Dartford) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Hannah Bryant (Registered Branch Manager)

Prestige Nursing & Care (Dartford) Reviews (15)

9.4

Prestige Nursing & Care (Dartford) has a Review Score of 9.4 (9.393) out of 10, based on 5 reviews in the last 2 years.
Over all time Prestige Nursing & Care (Dartford) has 15 reviews.

Overall Experience
  • 11
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  • 1
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Date Published
  • 15
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  • 10
Reviewer Connection to Prestige Nursing & Care (Dartford)
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Total of 15, showing 1-15
Review from A O (Mother of Client) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer's assigned to assist my child are very accommodating in the service they provide. They are caring, respectful and hardworking. They follow and stick to any guidance given to them. They have been very helpful to our family
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Review from Louise B (Mother of Client) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the office to the carer in the home everyone is professional caring and extremely helpful. The office staff go out of their way to help. Also the manager is one of the most helpful people i have ever met and genuinely cares about my daughter. I have 4 carers at the moment and all of them are
lovely and I feel care about my daughter and want what is best for her. They feel like extended family.
Reply from A Wilkinson, Director at Prestige Nursing & Care (Dartford)Thank you so much for your wonderful feedback! We're delighted to hear that both our office team and carers have made such a positive impact. It means a lot to know that you feel supported and that your daughter is receiving the care she deserves. We truly strive to treat every family as part of our own, so hearing that our carers feel like extended family is incredibly rewarding. Your kind words about our manager and team will be shared with them! If there's ever anything more we can do, please don't hesitate to reach out.
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Review from Emily H (Mother of Client) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been incredibly impressed with this agency from the very beginning. The staff communicate with parents brilliantly - always clear, consistent, and approachable. Nothing ever feels too much trouble, and we are always kept fully informed.
The care plans are amazingly in-depth and thoughtfully
put together. Every detail about my child's needs, routines, and preferences is clearly understood, and it's obvious that the team take real time to get things right.
I also really appreciate the weekly emails with our schedule. It means we always know exactly what's happening, who is coming, and when. That level of organisation makes such a difference for us as a family.
Thanks to the carers, my special-needs child is now able to access the community in ways that simply weren't possible before. They are attentive, loving, and genuinely supportive - the kind of people you feel safe trusting your child with. My son is always excited to see them, and that says more than anything I could write
Reply from A Wilkinson, Director at Prestige Nursing & Care (Dartford)Thank you so much for your wonderful feedback. We're absolutely delighted to hear how happy you are with our service and how much of a difference our team has made for your family. Clear communication, detailed care planning and consistent support are all things we take great pride in, so it's fantastic to know these aspects are shining through in your experience.

We're especially touched to hear about your son's progress and his excitement to see our carers, that truly means the world to us. Thank you for your trust and kind words
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Review from P N (Mother of Client) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Currently I am happy with the care my daughter is receiving, especially Debbie who has been my daughter's care coordinator. Karen who had organised multiple meetings both with school and local authority to arrange best way to support my daughter. Priscilla who is the main carer. I thank them for
the patient especially when my daughter was struggling.
Reply from A Wilkinson, Director at Prestige Nursing & Care (Dartford)Thank you so much for your kind words. We've truly loved looking after your daughter and supporting her journey. We are all deeply committed to providing the best care possible. Your feedback means so much to us!
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Review from Karan S K (Brother of Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Prestige Nursing for over a decade and we have never had any issues. Always on time, always there to help and always on the phone if needed. Before we have any issues they have already sorted it. Highly recommended 5 stars always *****
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Review from Katie A (Mother of Client) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has very complex health needs, his carer from prestige is amazing, she’s kind, compassionate, knowledgeable, reliable, skilled and at all times very professional.
We also get excellent support from the Paediatric nurse who is always on hand if I’m worried about anything.
The whole team at Prestige
are very supportive and I would highly recommend the nursing agency.
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Review from K S (Mother of Client) published on 28 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the standard of the staff and the continuing training provided to all staff members.
Overall care provided on a long-term basis has been very professional and the office staff have always tried to accommodate our needs.
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Review from Maureena G (Client) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Prestige Care are overall an understanding and caring agency.
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Review from Karen A (Daughter of Client) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have used Prestige Nursing for over two years. They have helped wash, dress, change and medicate my disabled daughter extremely professionally and with care and expertise.
All but a few of the carers I have been sent have been professional and empathetic.
My daughter does not talk, she is tube fed,
blind and has partial hearing. She is totally dependent on her carers.
They all have had/have an excellent rapport with my daughter.
They are a very valuable part of my day when they come in when I have to go to work.
Always reliable and very flexible and my needs and those of my daughter are always met.
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Review from Lisa A (Daughter of Client) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to say, if it had not been for the Prestige Carers, we wouldn't have been able to have Mum home. The nights were most difficult as Dad is 80 years old and Mum is very restless through the night so there would be no rest, but because of Prestige Care we were able to.
The carers have
been kind and considerate to all of Mum's needs.
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Review from Joy B (Mother of Client) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received for my daughter is completely priceless.
We can do things as a family and I feel happy to leave my daughter with her carer to enjoy activities and they have a wonderful relationship.
I really don't know where I'd be without this service.
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Review from Victor B (Father of Client) published on 6 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have used Prestige Care for a good few years and have found them to be polite and informative when phoning head office.
The carers who look after my son are polite and listen to anything we have to say in the sense of if his medication has changed, or at what time it should be turned on as he is
fed by peg.
If there is a problem they will stay behind to help out, or like when I had a new hip, they came early to help get him up.
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Review from Manjit R (Mother of Client) published on 2 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring. Try to be flexible and accommodating. Professional standards. My son always comes home happy.
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Review from Robert M (Partner of Client) published on 23 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found the agency to always be helpful and unreserved in meeting the needs of the care. They provide excellent continuity of care that is approachable and professional. They always endeavour to accommodate extra cover or help in respite care. I have no complaints or even suggestions to improve
the quality of service. Well done!
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Review from Karen A (Mother of Client) published on 21 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, I have had excellent service with Prestige Nursing team and care. Over the two - three years I have had various carers come in for one hour in the morning and one hour in the evening. The service is paid by social services. My daughter has severe disabilities and on the whole the carers who
come in are very caring and professional and sympathetic to her needs. There is always a general problem that Prestige have in that they say they cannot find many carers who want to do one hour am and one hour pm, Monday to Friday. Most weeks at present, they have problem in covering my daughters personal care five days a week.
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Current Review Score: 9.4 (9.393)

Overview of Review Score

The Review Score of 9.4 (9.393) out of 10 for Prestige Nursing & Care (Dartford) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Prestige Nursing & Care (Dartford) is calculated as follows: ( (25 Excellents x 5) + (3 Goods x 4) ) ÷ 28 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Prestige Nursing & Care (Dartford) is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Deborah

Deborah Payne

Job Title: Care Coordinator Joined: 2018

With over 20 years of dedicated experience in the care sector, Debbie is a true cornerstone of compassionate and professional care. Her impressive background includes working in a large specialist dementia care home, where she developed a deep understanding of supporting individuals with complex cognitive needs. She also worked on a separate unit that focused on palliative and end-of-life care, gaining valuable insight into the sensitive and specialised nature of this support.


In addition, Debbie has served on a mental health management team, further broadening her expertise across a range of care environments.


For the past 7 years, Debbie has been part of the Prestige Nursing family, where her knowledge, empathy, and organisational flair have made her an outstanding Care Coordinator. She’s known for her calm, can-do attitude and her ability to match the right carers with the right clients, ensuring continuity, trust, and exceptional standards of care.


Debbie’s passion for people and her wealth of frontline experience make her an invaluable part of the team and a reassuring presence for families and clients alike.

Hannah

Hannah Bryant

Job Title: Registered Branch Manager Joined: 2026

Hannah Bryant is the Registered Branch Manager, bringing over 15 years of experience in the care sector. She has a strong background in leading domiciliary care services and is passionate about delivering high-quality, person-centred care that enables people to remain independent in their own homes.


Throughout her career, Hannah has held a range of senior roles within the care industry, including Operations Manager, Area Care Manager with responsibility for multiple sites, Live-In Care Manager, and CQC Registered Care Manager. This breadth of experience has given her a deep understanding of care delivery, compliance, and team leadership.


Hannah is committed to maintaining high standards of care, safeguarding, and staff development. She works closely with her team, service users, and families to ensure care is tailored, reliable, and delivered with dignity and respect. Her approachable leadership style and attention to quality help create a positive and supportive care environment for both clients and staff.

Frequently Asked Questions about Prestige Nursing & Care (Dartford)

How many Carers does Prestige Nursing & Care (Dartford) employ?

Prestige Nursing & Care (Dartford) employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Nursing & Care (Dartford) to verify any information. View our terms and conditions. Prestige Nursing & Care (Dartford) has an Enhanced Service - more info.