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Home Care Provider Owned by I Care GB Ltd in Staffordshire

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  • Home Care Provider Owned by I Care GB Ltd in Staffordshire

Only the locations & reviews in Staffordshire for I Care GB Ltd are showing below.

View the details of all 11 locations (with 9 reviews) owned by I Care GB Ltd

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I Care GB Ltd Locations in Staffordshire (1)

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1 Home Care Provider owned by I Care GB Ltd in Staffordshire
I Care (GB) Ltd - Stafford

Point South, Park Plaza, Hayes Way, Cannock WS12 2DB 

7.6 3 reviews
"My family have been working with ICare for the last 16 months as they provide Home Care Support to our mum. Throughout the last 16 months…"   Read all 3 reviews

The great majority of the company's carers stay for at least one year. Most carers have been with the company for longer than that, because it is known that happy carers mean happy clients. At ICARE Stafford, the delivery of exceptional home care services… Read more about I Care (GB) Ltd - Stafford

  • Care Provided
  • Live-in Care
  • Dementia
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I Care GB Ltd Reviews in Staffordshire (3)

Reviews posted for members of I Care GB Ltd

Overall Experience
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  • 1
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Date Published
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Reviewer Connection to I Care GB Ltd
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Review of

I Care (GB) Ltd - Stafford

from A C (Wife of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have been so fortunate to have chosen I Care, it was a very anxious time knowing we had to chose a company to take on my husbands care.. in actual fact the carers have become more like family. I can relax while they are here and know he is in safe hands. They have helped to contact district nurses,
and will inform me of any changes in health that they observe so I can let the gp know. I am more than happy at this time to put my loved one in their care.
Reply from Sally-Ann Martin, Registered Manager at I Care (GB) Ltd - Stafford

Thanks, that was great to hear! We will always consider like family

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

I Care (GB) Ltd - Stafford

from Cheryl S (Daughter of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family have been working with ICare for the last 16 months as they provide Home Care Support to our mum. Throughout the last 16 months the care staff team have been exceptional. A caring and really supportive team who go above and beyond to make sure that our mum receives the best care possible.
Nothing is too much trouble. The care team are supported by the office staff who also do an amazing job. I frequently contact the office and they are always willing to help and where required communicate messages to the care staff if I have requested for something specific to be done. ICare use an app report system is an amazing tool for my family especially as we do not live near our mum. The App provides us with current up to date care provision reports so we can see and read what the care team have done for our mum. I would highly recommend ICare, a wonderful care service.
Reply from Sally-Ann Martin, Registered Manager at I Care (GB) Ltd - Stafford

That is lovely to hear. Thank you for your words. I shall pass them on to the Office staff and Care Team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

I Care (GB) Ltd - Stafford

from Gill J (Daughter of Client) published on 9 September 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
Standards changed once the management team changed. Firstly the care team were good with my parents. The company and management were very poor. The care team didn't know if they were coming or going. Staff shortages resulted in hit and miss visits. Evening calls were not consistent. After being accused
of all sorts (still being accused) we took the difficult decision to change care companies. My parents were accused of tittle tattle, and telling lies. Very upsetting. Proof was offered that my parents were not lying, however Icare management declined to see the proof. Make your own judgement. I can only speak of our experience. My previous review received a reply which was unjustified and I was advised to add another review. As I have said this is our experience. My parents miss some of the carers because they made friendships.
Reply from Philip Gradwell, Senior Registered Care Manager at I Care (GB) Ltd - Stafford

We are sorry that this reviewer feels this way however we can only relay the information that we had from her father during numerous phone calls which she states he did not make. He made them from a mobile phone number and at times would ask the carer to call the office on their phone and he would speak via their phone. This is why I declined to see the telephone logs she stated she had, and I explained this to her which would account for why she may not see all the calls because he very rarely called from the house phone.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

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