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Home Care Provider Owned by Blue Ribbon Community Care Ltd in Tyne & Wear

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9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Blue Ribbon Community Care Ltd in Tyne & Wear

Only the locations & reviews in Tyne & Wear for Blue Ribbon Community Care Ltd are showing below.

View the details of all 3 locations (with 157 reviews) owned by Blue Ribbon Community Care Ltd

Blue Ribbon Community Care Ltd Locations in Tyne & Wear (1)

1 Home Care Provider owned by Blue Ribbon Community Care Ltd in Tyne & Wear
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Blue Ribbon Community Care (Tyne and Wear)
Suite C, Business and Innovation Centre, Enterprise Park (East), Sunderland SR5 2TA 
Top 20 homecare award certificate
9.8 78 reviews
Blue Ribbon Community Care (Tyne and Wear), Sunderland, Tyne & Wear
Top 20 homecare award certificate
"I live in Australia and my mother became frail enough to need to transition from daily visits to full time live in carers. She would have…"   Read all 78 reviews
  • Visiting Care from £31.70 / hour
  • Live-in Care from £1,450 / week

Blue Ribbon Community Care (Tyne and Wear) is a high-quality homecare and live-in care provider. Rated "outstanding" by the Care Quality Commission in June 2018, Blue Ribbon Community Care ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Blue Ribbon Community Care Ltd Reviews in Tyne & Wear (78)

9.8

Blue Ribbon Community Care Ltd has a Group Review Score of 9.8 (9.777) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Blue Ribbon Community Care Ltd must have a Review Score.

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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Gillian M (Daughter of Client) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in Australia and my mother became frail enough to need to transition from daily visits to full time live in carers. She would have had to go into care if not for these wonderful carers. After we left to return to Australia, mother became even more frail and was admitted to hospital. The carer
stayed with her and advocated for her, during her time in hospital, did her washing and saw to her needs, as well as providing some much needed support. Mother came home and transitioned into end of life care, and I can't speak more highly of the care she received. The carers were more than paid help, they became part of our family and kept me updated of mother's progress. My mother had wonderful end of life care, in her own home and well supported by Blue Ribbon. They should be called Blue Angels! My heartfelt gratitude goes to all of the girls. Those who were able to, attended mother's funeral.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Philip S (Son of Client) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam was initially nervous about "strangers" turning up each day to make a cup of tea and help with the more awkward chores around the house. Very quickly she realised that each carer was a lifeline of conversation, reassurance, practical help both in and out of the house, essential medical care and
someone she could always count on.
Blue Ribbon made a very difficult job look easy by being cheerful, caring and professional no matter what the demands. I would highly recommend them.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Nicholas G (Son of Client) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Blue Ribbon for nearly 3 years now to help look after my 91-year-old father.
The Assistance and care my father has received throughout this period has been nothing short of exceptional and on many occasions the service provider has exceeded our expectations.
My father's life and
quality of life, has been extended and enhanced by the team at Blue Ribbon. So thank you very much to all the team for your brilliant help and support for my dad.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Gwendoline L (Client) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find all the carers to be well mannered, very professional and helpful and I would definitely recommend them to family and friends. and anyone who has the need of a carer. I also found them to be very prompt and did every thing asked.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Audrey T (Power of Attorney of Client) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blue Ribbon Carers & Management - Professional, consistent, friendly, comfortable - words that sum up our experience from September to date.
Blue Ribbon was recommended to us by relatives and we are more than happy to have engaged the company to provide our care package required at the time, somewhat
in a hurry. We have built up a lovely relationship with the regular Carers who do whatever is required on each and every visit. Being responsible for sourcing care for a loved one could have been daunting, I'm very grateful for the recommendation which led me to Blue Ribbon.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Colin S (Nephew of Client) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very efficient and caring service was provided. The staff were always prompt and did everything that was required. My aunt found the carers pleasant and friendly. I recommend them without hesitation.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from K B (Daughter-in-law of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blue Ribbon have been providing companionship for my father-in-law since the beginning of the year. The care workers are always on time, professional and deal with him so well. They take him out for a walk or sit and chat with him if he prefers. Their kindness and compassion enable my mother-in-law
to leave the house and have some time for herself.  I would not hesitate to recommend Blue Ribbon to anyone who is dealing with a partner with dementia.
 
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Deborah H (Daughter of Client) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
At a time when our family really needed help and support the staff from Blue Ribbon stepped up, I cannot thank them enough.
The service they provided to my mum was outstanding, both personal and caring.
All interactions we have had with the team at Blue Ribbon have been amazing, from the office staff
to the daily care givers, I absolutely recommend them.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from M D (Client) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring and always on time.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from B J (Client) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yes, I would be happy to. Recommend Blue ribbon to anyone else who may be needing truly professional care.
The carers wore clean uniforms were very kind, caring and willing to do anything I needed. I liked particularly the continuity of care I had the same two instead of many different ones.
I was
introduced to them before they started so I knew who to expect. I couldn't fault the service and if I needed care again I would certainly go to Blue Ribbon
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Kathryn C (Daughter of Client) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been using Blue Ribbon Community Care for over four years now. I don't live that close to her so it's really reassuring that they look after her so well.
All of the carers we've had have been respectful, friendly, helpful, caring and competent.
In general, she has the same staff to visit
her - they send her a list at the beginning of the week and contact her if there's a last-minute change.
If they're adding a new carer to the rota, the new carer will always attend with one of Mum's existing carers so that they can show them the ropes.
There have been a couple of times Mum has been under the weather while the carers were visiting. The first time, they called an ambulance, then me, then waited with Mum until I could drive there. The second time, they rang me to let me know Mum wasn't feeling too good so that I could contact her to check in.
The manager makes regular visits to check Mum is satisfied with the service.
So I'm really pleased with the standard of care she gets.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from R R (Wife of Client) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been using Blue Ribbon for several months now and we are very happy with the service they provide. Carers are very efficient, friendly and helpful. Management is very willing to help when needed. A very professional-run company.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Chris C (Husband of Client) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Blue Ribbon for some time and very pleased with the service. The management team are very helpful and understanding of the individual's requirements and needs.
The team of Care Workers have unquestionable integrity.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Lynn S (Daughter-in-law of Client) published on 19 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having recently appointed Blue Ribbon Community Care carers to help my 87-year-old father-in-law, I am delighted with the service they provide. They take care of his daily needs in a professional and friendly manner, putting him at ease while they are in his home. I have found the management staff polite
and helpful. It appears that everyone at this company does their best for their clients and families and I would recommend them to anyone seeking assistance for a loved one.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Gillian P (Daughter of Client) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blue Ribbon have provided and continues to provide an excellent service for my mother who lives at home aged 94. The service has been tailored to meet her needs and is now adjusted to meet her changing needs. The staff are all friendly, helpful and very professional. They will do anything to help provide
the highest standard of care. Mam was initially not keen to have carers to help her and now she regards them as good friends. She is happy, relaxed and comfortable when they are in her house. Carers are also helpful and professional with other family members. The care management staff have been friendly and helpful and very professional both in setting up the care initially and continuing reviews and adjustments as required.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from J A (Daughter of Client) published on 15 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blue Ribbon are a fantastic care company and an example of how all care should be. Nothing is too much trouble and every carer goes above and beyond to take care of my Mum.
They arrive on time, stay the full allocated time and anticipate Mum’s every need. They are always cheery and brighten her day.
The
office staff are always pleasant and happy to accommodate. All safety checks and reviews are thorough and communication is excellent.
I feel she is in very safe hands.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Helen T (Daughter of Client) published on 3 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
So glad we decided to choose Blue Ribbon. Mum and Dad were initially resistant to having carers but they have been so good, Mum and Dad gradually came to trust them and feel very comfortable with them; ultimately they realised they couldn't manage without them. The carers feel like part of the family
now; they keep in touch with us, letting us know of any concerns but also any tales about my dad! They showed incredible care and love to my mum when she was ill and dying and really supported her in so many ways which we all really appreciated. Since Mum died they have continued to look after Dad and are a major reason why he's settled well into life on his own and is happy. He has dementia and they all treat him with real understanding. The company are easy to deal with and very responsive to requests. We would very happily recommend them.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from K R (Daughter of Client) published on 26 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A caring, kind and skilled team of people. Always conscientious and consistent in their approach. I can't praise Blue Ribbon Care company enough. The team behind the scenes as well as those providing hands-on care.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from Helen N (Daughter of Client) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has had Blue Ribbon carers for nearly three years. The carers have been excellent throughout. Mum is really happy to see them when they come into the house. Over the Christmas period, Mum had two falls and a chest infection and with the continued support of Blue Ribbon, she is making a steady
recovery. I have set up a camera on her chair so that I can check all is well. It is lovely to see her laughing with the carers as they come to help her. Blue Ribbon have been really helpful in adjusting to her different needs now that she has become frailer. Care has had to be altered almost day to day as together we see her new needs emerging. Both the carers and the office staff have been very cooperative and helpful as we discuss what is the best for Mum. I appreciate the effective communication with Blue Ribbon as I live some distance away and feel reassured that Mum is well cared for.
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Review of

Blue Ribbon Community Care (Tyne and Wear)

from E B (Daughter of Client) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father could not receive any better care than he does from Blue Ribbon Community Care. The carers never seem rushed and will do anything they are asked to, however, they also work well without instruction, using their own experience to do anything that is required. The office staff are great too
and it is easy to get through to them on the phone.
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Awards / Recognitions (10)

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