Home Care Providers Owned by The Orders of St John Care Trust in Oxfordshire

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The Orders of St John Care Trust Locations in Oxfordshire (4)

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4 Home Care Providers owned by The Orders of St John Care Trust in Oxfordshire

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The Orders of St John Care Trust Reviews in Oxfordshire (7)
7.7

The Orders of St John Care Trust has a Group Review Score of 7.7 (7.667) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Orders of St John Care Trust must have a Review Score.
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Showing 7 reviews matching selected criteria
Review of OSJCT Centurion House from Jean T (Client / Service User) published on 21 November 2024 Submitted via Postal Card
Overall Experience

I am very happy here and get on well with everyone. It is a wonderful place.

Reply from Helen Dearing, On behalf of the team at OSJCT Centurion House

Thank you so much for leaving us such a lovely review, we really appreciate it.

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Review of OSJCT Orchard Meadows from Trevor S (Brother of Client) published on 5 September 2024 Submitted via Postal Card
Overall Experience

Orchard Meadows was chosen for its location, midway between myself and my brother. It is a well-kept complex but we found that my sister was not independent enough to make the most of the facilities. her care package was just adequate but as her health deteriorated she needed more help with companionship. She still spent too much time on her own and this has contributed to her health decline. We are now relieved that she is in residential care and still with OSJCT.

Reply from Helen Dearing, On behalf of the team at OSJCT Orchard Meadows

Thank you for your review and the update on your sister. We are glad to read that she is now in residential care with us and her companionship needs are met. If there is anything else we can do for your sister, please let us know and we will be happy to help.

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Review of OSJCT Isis Court from Henry A (Client / Service User) published on 24 June 2024 Submitted via Postal Card
Overall Experience

I have been a resident for 17 years and have been given an exemplary amount of care and support. Has been a pleasure to live here. Thank you.

Reply from Helen Dearing, On behalf of the team at OSJCT Isis Court

Thank you so much for leaving us a great review. Our staff will be thrilled to read how highly you rate the care and support provided by our team. The pleasure is all ours.

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Review of OSJCT Centurion House from E P (Client / Service User) published on 8 February 2024 Submitted via Website
Overall Experience
As my wife and I are both mentally and physically able to take care of ourselves we don't use the care offered at Centurion House but we have always found staff to be helpful and polite.
We do however have an issue with the charge for 'Core Care'. This was explained to be a charge for the Emergency Pull cords/pendants. The charge for October was 5 x £62.79 a total of £313.95 and this seems excessive for a service we are not likely to need as of now and have never made use of yet.

Similar services are on offer in the market for less than £50.00.

Reply from Helen Dearing, On behalf of the team at OSJCT Centurion House

Thank you for your review, we appreciate it. I have submitted your feedback to the care office and a member of our team will be in touch shortly. Many thanks.

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Review of OSJCT Isis Court from Sandra S (Sister of Client) published on 28 December 2023 Submitted via Postal Card
Overall Experience

My sister receives wonderful care at Isis Court. She has brain damage and dementia and struggles with personal care. The staff are caring and consistent. Always kind and pleasant.

Reply from Helen Dearing, On behalf of the team at OSJCT Isis Court

Many thanks for your review, we are pleased to hear how highly you rate the care your sister receives with us. Please let us know if there is anything else we can do for her.

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Review of OSJCT Orchard Meadows from Eamonn K (Brother of Client) published on 14 September 2023 Submitted via Postal Card
Overall Experience
My brother received excellent care in all of his nine years at OSJCT Orchard Meadows.
Carers went the extra mile to meet his needs, to which the family are thankful.

Dignity and respect were always shown to my brother.

Reply from Helen Dearing, Regional Marketing Manager - Central at OSJCT Orchard Meadows

Thank you for taking the time to review us, we greatly appreciate it. It was an honour to care for your brother. Many thanks!

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Review of OSJCT Shotover View from N B (Daughter of Client) published on 29 November 2022 Submitted via Postal Card
Overall Experience

Mum has four daily care visits from OSJCT Shotover View staff. We are very happy with the care being received. The staff are professional, caring and friendly and well trained to undertake their roles.

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