Care Provided
- Dementia
Home Care Providers Owned by Allfor Care Services Ltd in London
Only the locations & reviews in London for Allfor Care Services Ltd are showing below.
View the details of all 6 locations (with 15 reviews) owned by Allfor Care Services Ltd
Are you responsible for the marketing of Allfor Care Services Ltd?
View your Advertising Options
Allfor Care Services Ltd Locations in London (5)
Care Provided
- Dementia
Care Provided
- Visiting Care
- Live-in Care
- Dementia
Care Provided
- Visiting Care
- Live-in Care
- Dementia
Care Provided
- Visiting Care
- Live-in Care
- Dementia
Other Home Care Groups you may be interested in:
Allfor Care Services Ltd Reviews in London (15)
Reviews posted for members of Allfor Care Services Ltd
Review of
Allfor Care Croydon
from Tiffanie A (Client) published on 11 February 2026 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I'd previously raised concerns about aspects of my care, and I think it's important to be honest about that. However I also feel it's just as important to say that since then I have felt listened to, and genuine efforts have been made to improve things.
Communication has improved and a clear sense
that feedback is being taken seriously. I've noticed positive changes and my care feels more settled and consistent now.
I feel that improvements have been made and it has made a noticeable difference to my experience.
Allfor care has some very good carers who've been a great support to me and the Quality control supervisor and the alercater amongst others who regularly check in with me that all's going well.
I have noticed and appreciate the ongoing improvements being made.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care Croydon
from Alya N (Daughter of Client) published on 8 September 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Terrible company. Carers only stayed 5/10 mins of their 45 mins and 30 mins that's allocated. They will make tea and leave regardless of fact my mum had falls and now after finishing she will have to carry her up to the kitchen. Same for dinner time, my mum had to take her own plates to kitchen. Times
carers not turned up. It's been more stressful rather than a help for me.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care Croydon
from Sally R (Daughter of Client) published on 8 April 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
I'm not going to discuss the previous incidents that have opened our eyes to the system that has been dissatisfactory and in some cases life threatening to our mother but I am going to address the situation that occurred yesterday on Mothers Day.
My Mum was not attended to at the morning time slot
My Mum was not attended to at the morning time slot
(which means she was put to bed at 7pm and not seen to until I got there at 11.38), nor the first afternoon slot. Also because we had not received a call notifying us of the situation we called Allfor Care and was waiting on the phone for 45 minutes!
This is a question for the manager, because we have had representatives from Allfor Care visit ourselves at Mums house, and we have discussed the importance of communciation and were reassured that communication is key.
We wait still for a response from a manager at AFC
This is a question for the manager, because we have had representatives from Allfor Care visit ourselves at Mums house, and we have discussed the importance of communciation and were reassured that communication is key.
We wait still for a response from a manager at AFC
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care Croydon
from M M (Daughter of Client) published on 21 December 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with All For Care services. The company is very good and the carers are very good and takes good care of my father. The carers know exactly what to do for him and they are very helpful and polite. Overall, the company is very good.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care (Alpha Care Recruitment)
from Janice K (Daughter of Client) published on 12 September 2023 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
My mum has a regular carer, who is kind and understands my mum well. And she has shown the other cares what my mum needs as my mum has very limited verbal communication. Staff are good, understanding. Poor office communication poor office contact. Too many staff members not passing on information to
carers. They do not call back when I have a query or respond to emails. But overall the care received is good.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care Croydon
from Jackie A (Client) published on 31 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service provided with friendly, pleasant attitudes. Nothing is too much trouble. Goes the extra mile without being asked. Happy to adapt/learn to suit my personal needs. Always ensures there is nothing extra that can be done.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care Croydon
from Tina R (Client) published on 8 March 2023 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
I am an individual with complicated health issues, who now needs to take medication four times a day regularly. The carers provided kept being changed, I would spend weeks explaining my routine and 3 weeks after I would have to start all over again. The carers overall are lovely, the management in the
office however has huge communication issues. I would call, ask to speak to someone, be told they were not available and to expect a return call, only to find this was hardly ever the case.
I would not recommend this company to any individual looking to get care, time is an issue as is continuity which adds extra stress.
I would not recommend this company to any individual looking to get care, time is an issue as is continuity which adds extra stress.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care Croydon
from M B (Client) published on 25 November 2022 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Found this service very poor. Lack of professionalism, rudeness, very unorganised, no communication ever unless you call. Have been neglected on at least 5 occasions where a carer hasn't arrived for my call and the office has been no help/support. So have been left with nothing to eat or drink, my
medical needs not followed through, and my mental health badly affected.
Would not recommend at all.
Would not recommend at all.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care Croydon
from Jill W (Client) published on 3 November 2022 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
I only used them twice and then cancelled. I asked for times between 11.30 am - 12.30 pm but the first came at 10.15 and because I'd done everything I could manage except for legs etc. I had about 10 mins and then she went. The second turned up at 5 pm which was no help at all. Why designate appointment
times if they are not stuck to? Two days after I cancelled someone turned up at 1 pm to do work, I told them I had cancelled, she said she would have to ring the office and did this in front of me while I'm standing uncomfortably with crutches. I don't know what they were told but no apology and they just went. So disorganised as nobody seems to know what they are doing or where they are going. Today I ring them and ask why someone came when I had already cancelled. The woman said it was her colleague, but not easy to hear the person when they are standing in wind, they hung up. I didn't bother to call back.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care Croydon
from Jackie B (Daughter of Client) published on 21 October 2022 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Was not happy with the service provided for my elderly Mum. She is 92 and needs help with showering. The carers were all pleasant but were not at Mum's house for the length of time they put in the book. Even for the times they stayed they were with Mum, she has been overcharged by 2 hours over the
last 3 months. In real time, she has been overcharged by a lot more. I have written to Allfor Care and copied it to Croydon Council making an official complaint. Some elderly people have nobody that can check invoices for them. The company think they can charge what they like. The final straw was the last visit when the Carer came and showered Mum. When Mum was dressed and ready to go in the stairlift the carer insisted that she went downstairs first. When Mum got down the Carer came out of a downstairs room, having gone through personal papers and she had the sheer audacity to ask Mum questions about what she was looking through. Disgraceful behaviour.
Reply from Suzette Thomas, Managing Director at Allfor Care CroydonDear Customer, thank you for your comment. We encourage feedback from our clients and take it as an opportunity to improve our services. We are sorry that our service did not meet your expectation. We usually aim to provide a high standard of care to our clients and so our complaints team will be in touch with you to discuss this matter with you further, to see how we can best resolve these issues. Thank you for your review.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care Croydon
from Matthew C (Son of Client) published on 22 September 2022 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
This care agency has caused me nothing but stress and anxiety.
They haven't turned up to my mum on multiple occasions and claim that a carer was allocated but didn't turn up. Nothing seems to be done about this.
They also don't turn up at the allotted time for the morning visit thinking midday is
They haven't turned up to my mum on multiple occasions and claim that a carer was allocated but didn't turn up. Nothing seems to be done about this.
They also don't turn up at the allotted time for the morning visit thinking midday is
acceptable.
Reply from Suzette Thomas, Managing Director at Allfor Care CroydonWe would like to apologise sincerely for any inconvenience the issues raised have caused you or your family. This is not the policy or practice of Allfor Care agency, and I can assure you I will be immediately investigating this matter and taking appropriate action to ensure that our service user receives a high standard of care that reflects positive outcomes.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care Croydon
from N W (Client) published on 21 January 2022 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
The carers speak Patois all the time which I don't understand. Never have they stayed the full duration, even though they book it down as they have stayed. I am bedridden and all they do is pull me around when doing personal care. Very undignified.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care Croydon
from Stephen S (Son of Client) published on 13 December 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother's carers are always extremely professional, considerate, courteous, and kind. They deal with the most challenging situations, given my mother's conditions, in their stride and with good humour. Always willing to help and constantly concerned for her health, well-being, and quality of life.
We feel very lucky to have them and would highly recommend the agency.
Reply from Suzette Thomas, Managing Director at Allfor Care CroydonThanks for your support, we hope to continue providing good services.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care
from Fehmeeda M (Mother of Client) published on 2 February 2017 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We only started using the service a week ago but so far it is working OK.
Reply from Suzette Thomas, Manager at Allfor CareThanks for your review.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Allfor Care
from Shasheika B (Client) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have to say I was very impressed with the service I have received from All for Care Services. The staff were well trained and they were all up to date with the information given to me. Everything was explained and showed to me very well. I must truly comment on the care planned structure that is provided
by this company. It is clearly presented and understandable. All questions asked I was answered politely and efficiently. I have been very happy with this service and I feel comfortable that my loved one is in safe hands.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Loading...
Awards / Recognitions (0)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Allfor Care Services Ltd to verify any information. View our terms and conditions. Allfor Care Services Ltd has a Basic Service – more info.