Home Care Providers Owned by Atlas Care Services Ltd

The Company relied upon the brilliance of only a few employees, the remainder delivered a slip-shod service to my Mum. I had to constantly monitor their quality of care. Initially, I hoped that they would help Mum and me but it was the opposite. So many issues occurred regarding the quality of care expected. My Mum shouldn't have had to put up with that.

I want to thank seven members of staff for the care they showed her in the last seven weeks.

If you get given this outfit, make sure you install a camera as I did, most of the carers are a liability so you have to be there and don’t take your eyes off them. We banned a certain individual who bullied my mother and was horrible. Luckily we got blister packs from the chemist, before that it was a shambles, not giving the correct meds etc, they call themselves carers. They didn’t even do my mum's hair you had to tell them to do anything, every day there was an issue. Luckily I was switched on and didn’t trust them, that’s why I said make sure you get a camera fitted. The management are useless I never see a manager, you will get a supervisor who is also a liability and like arguing and lying. My mother went into hospital and this bunch of spineless outfit didn’t have the audacity to send us condolences when my mother passed, that just about shows what this bunch is all about.