Home Care Provider Owned by Verity Healthcare Ltd in Norfolk

9.0 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Verity Healthcare Ltd in Norfolk

Only the locations & reviews in Norfolk for Verity Healthcare Ltd are showing below.

View the details of all 7 locations (with 52 reviews) owned by Verity Healthcare Ltd

Verity Healthcare Ltd Locations in Norfolk (1)

 

1 Home Care Provider owned by Verity Healthcare Ltd in Norfolk

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Verity Healthcare - Norfolk

61-63 Riverside Road, Riverside Business Centre, Norwich NR1 1SR 

9.7 9 reviews
"My carer arrives at 8am every day and he always smiles. We chat about his bike ride here (chain broke yesterday) and my progress with…"   Read all 9 reviews

Verity Healthcare – Norfolk is a dedicated and caring home care provider, offering personalized services that empower individuals to continue to live independently and comfortably in their own homes. Serving the Norfolk area, the team at Verity Healthcare… Read more about Verity Healthcare - Norfolk

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
  • Visiting Care from £26 / hour
  • Live-In Care from £1,250 / week

Verity Healthcare Ltd Reviews in Norfolk (9)

9.0
Verity Healthcare Ltd has a Group Review Score of 9.0 (9.004) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Verity Healthcare Ltd must have a Review Score.

Overall Experience

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Review of

Verity Healthcare - Norfolk

from R I (Husband of Client) published on 1 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers you send are fine but my wife needs female carers so she so she can feel ok when using her commode. Your carers generally arrive on time but she does need women carers for her to get full use of the care you provide.
Both boys are polite, caring and understanding of my wife's situation but
the care they can offer is limited.

Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Norfolk

Thank you for your feedback. We're glad to hear the carers have been polite and understanding. We completely understand your wife's preference for female carers and are working to meet that need consistently. Please know that if, in the future, you would like us to provide support with a female carer, we'd be more than happy to help.

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Review of

Verity Healthcare - Norfolk

from A S (Client) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer arrives at 8am every day and he always smiles. We chat about his bike ride here (chain broke yesterday) and my progress with tidying my house. He washes my dishes with great care, they sparkle on the racks. He hoovers the carpet and puts cream on my lips with grace and dignity. It is a lovely
start to the day. Thank you, my life has improved a lot since he came.

Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Norfolk

Thank you so much for your heartfelt words. We're truly delighted to hear how much of a positive impact your carer has had on your daily life. Its clear theres a wonderful connection between you, and that means everything to us. From the cheerful morning chats to the thoughtful care and attention he gives, its these moments that bring real comfort and joy. Were so pleased to know your days feel brighter and more supported. Thank you again for sharing your experience it means a great deal to us all.

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Review of

Verity Healthcare - Norfolk

from P C (Wife of Client) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having care given has been a new experience for us as I have always given my husband his care. Due to ill health I have handed it over and they have made it a positive and good experience and in our time of need have been a very positive and caring relationship. Thank you for being there.

Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Norfolk

Thank you so much for your kind words. We're truly honored to have been entrusted with your husband's care during this time. We understand how significant it is to transition from being the primary caregiver, and we're grateful we could provide the support and reassurance you needed. It's our privilege to be part of your lives, and we're committed to continuing to offer compassionate and respectful care. Please dont hesitate to reach out if theres ever anything more we can do.

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Review of

Verity Healthcare - Norfolk

from Afsana S (Daughter of Client) published on 15 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All workers are good. They are good in Their job.My father likes them they r nice to my father.They do whatever my father needs.They got nice behaviour.
My father loves to talk with them.They do come and visit my father.They are good!

Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Norfolk

Thank you so much for your kind words! We're truly happy to hear that your father feels comfortable and well taken care of by our team. It means a lot to us that he enjoys their company and appreciates their support. We'll be sure to pass along your lovely feedback to all the workerstheyll be thrilled to know their efforts are making a positive impact. Thank you again for your trust and support!

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Review of

Verity Healthcare - Norfolk

from Audrey T (Wife of Client) published on 14 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers professional, punctual, helpful and generally nice people to have around. It has been beneficial that we have generally had the same carers attending. so we have got used to each other.

Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - Norfolk

Thank you so much for your kind words! Were thrilled to hear that youve had such a positive experience with our carers. Consistency is key, and were happy to know that having the same team has helped build a comfortable and trusting relationship. We truly appreciate your feedback and look forward to continuing to support you in the future!

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Review of

Verity Healthcare - Norfolk

from C C (Niece of Client) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt receives twice daily visits from Verity Healthcare and she is very happy with the service she receives. Staff are always polite, patient and show concern for her wellbeing. Times are regular and fit in with her routines. Verity keeps me up to date with any issues and are easy to speak to.

Reply from Abdul Shahid, Care Coordinator at Verity Healthcare - Norfolk

Thank you so much for sharing your positive experience with Verity Healthcare! We're thrilled to hear that your aunt is so happy with the service she's receiving. It's wonderful to know that the staff are consistently polite, patient, and attentive to her needs. We always strive to maintain clear communication, so it's great to hear that you feel well-informed and supported. We appreciate your kind words and look forward to continuing to provide excellent care for your aunt!

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Review of

Verity Healthcare - Norfolk

from Oluwatoyin S (Sister-in-law of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are good, punctual, and respectful. They display caring attitude, are open to correction and do take things on board quickly. They carry themselves with dignity and show respect to my brother-in-law and my family.

Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Norfolk

Thank you so much for your kind words and thoughtful review! We're delighted to hear that the carers have been providing excellent care for your brother-in-law . We truly appreciate your feedback and are committed to maintaining high standards of care.

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Review of

Verity Healthcare - Norfolk

from Linda T (Wife of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a service user for the last eight months and after a bad experience with a previous company we have been very pleased with the service provided. The Carer always arrives on time with a smile and a friendly greeting and is always polite and helpful. The office staff are also very
easy to contact and again are very polite and helpful. All in all a positive experience.

Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Norfolk

thank you so much for your great feedback! We're so glad to hear that your experience with Verity Healthcare has been a positive one. It truly warms our hearts to know that your husband has been receiving the care and support he deserves. Your words mean the world to us, and we'll continue doing our best to provide the very best service possible. Thank you again for choosing us!

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Review of

Verity Healthcare - Norfolk

from Robert P (Partner of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the company friendly and helpful. The carers are brilliant and do their job well and communication between the company and me and my partner have been great.Verity have always been on time and we really appreciate it

Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Norfolk

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's wonderful to know that our carers are meeting your expectations and that communication has been smooth. We truly appreciate your trust and are grateful for the opportunity to assist you and your partner. We'll continue to do our best to provide excellent service and reliability.

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Awards / Recognitions (0)

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