Home Care Provider Owned by Verity Healthcare Ltd in Norfolk
9.3
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Norfolk for Verity Healthcare Ltd are showing below.
View the details of all 7 locations (with 80 reviews) owned by Verity Healthcare Ltd
Verity Healthcare Ltd Locations in Norfolk (1)
Verity Healthcare - Norfolk
9.6
14 reviews
NR1 Business Centre, 5 Chalk Hill House, 19 Rosary Road, Norwich NR1 1SZ
"Abdul and his team including Manoj, Naim, Sas and Yousuf (and formerly Prem) provide excellent care which is always kind, considerate and…" Read all 14 reviews
Verity Healthcare – Norfolk is a dedicated and caring home care provider, offering personalized services that empower individuals to continue to live independently and comfortably in their own homes. Serving the Norfolk area, the team at Verity Healthcare… Read more about Verity Healthcare - Norfolk
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £26.91 / hour
- Live-in Care from £1,250 / week
Verity Healthcare Ltd Reviews in Norfolk (14)
9.3
Verity Healthcare Ltd has a Group Review Score of 9.3 (9.255) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Verity Healthcare Ltd must have a Review Score.
Review of
Verity Healthcare - Norfolk
from Lawrence T (Son of Client) published on 3 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Abdul and his team including Manoj, Naim, Sas and Yousuf (and formerly Prem) provide excellent care which is always kind, considerate and supportive for both my father (now more than 2 years) and my mother which is so much appreciated. Thank you for all that you do.
Reply from Fjorda Cangu, Marketing Officer at Verity Healthcare - NorfolkThank you for your thoughtful feedback. We're pleased to hear that your parents have received kind, considerate, and supportive care over such a long period.
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Review of
Verity Healthcare - Norfolk
from Samantha H (Daughter of Client) published on 3 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the care my dad receives from the Verity team.
The same, consistent carer, at consistent times and dad is well looked after.
Takes the pressure off us as family and we can be sure that dad is receiving great support.
Recommend them very highly.
The same, consistent carer, at consistent times and dad is well looked after.
Takes the pressure off us as family and we can be sure that dad is receiving great support.
Recommend them very highly.
Reply from Fjorda Cangu, Marketing Officer at Verity Healthcare - NorfolkThank you for your positive feedback. Were glad to hear that the consistency of care has been reassuring for both your father and your family, and that he is well supported. Providing reliable, high-quality care is a priority for us, and we appreciate your recommendation.
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Review of
Verity Healthcare - Norfolk
from Amanda L (Daughter of Client) published on 3 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Verity care has been caring for my father since December 2025. Belal has been patient and caring towards my Father who is not particularly easy to deal with at times. He arrives on time and I know my father appreciates the consistency of having the same person caring for him.
You hear so many terrible
You hear so many terrible
stories of below standard care for the elderly but Verity has been excellent. Would recommend them to anyone looking for good quality care.
Reply from Fjorda Cangu, Marketing Officer at Verity Healthcare - NorfolkThank you for your kind feedback. Were pleased to hear that your father has received consistent, patient, and reliable care, and that this has made a positive difference for both of you. Providing high-quality, dependable support is very important to us, and we appreciate your recommendation.
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Review of
Verity Healthcare - Norfolk
from Vicki D (Daughter of Client) published on 12 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Abdul and his team go above and beyond their remit. 'True Angels'! I phoned Abdul on Christmas Eve as my 91 year old mother had phoned me in a state of upset. Mum told me she had no incontinence pads. She has a bowel prolapse and a permanent leg catheter bag. I am a stage 4 cancer patient and I
was unable to go out late afternoon in order to purchase supplies for Mum. Abdul reassured me and said he would go and make the purchase and then deliver to Mum. He made two journeys. I cannot fault these wonderful carers who are full of compassion, care and kindness. Thankyou to you all and I wish you a truly 'Happy, healthy, peaceful prosperous New Year, 2026.
Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - NorfolkThank you so much for taking the time to share such a heartfelt review.
We are truly humbled by your kind words and deeply moved by your story. Compassion, dignity, and going the extra mile are values we strive to live by every day, and your message beautifully reflects that.
We are especially mindful of the strength you've shown while facing your own health challenges, and we're grateful that we could support both you and your mother when it mattered most.
Thank you again for your trust and appreciation. From all of us, we wish you and your mother a happy, healthy, peaceful, and prosperous New Year 2026.
We are truly humbled by your kind words and deeply moved by your story. Compassion, dignity, and going the extra mile are values we strive to live by every day, and your message beautifully reflects that.
We are especially mindful of the strength you've shown while facing your own health challenges, and we're grateful that we could support both you and your mother when it mattered most.
Thank you again for your trust and appreciation. From all of us, we wish you and your mother a happy, healthy, peaceful, and prosperous New Year 2026.
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Review of
Verity Healthcare - Norfolk
from Adam D (Client) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Treated well got help when needed. Helpful. Understanding. Polite.
Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - NorfolkThank you so much for your positive review. We really appreciate it.
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Review of
Verity Healthcare - Norfolk
from Audrey T (Wife of Client) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our experience is very satisfactory. Two carers come in the morning to get my husband up and prepare him for the day. Then two carers come in the evening to prepare him for the night, This care enable my husband to continue living at home
Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - NorfolkThank you for your kind feedback. We are thrilled to hear that the care provided has helped your husband maintain his routine and continue living comfortably at home. Our team strives to offer the highest level of support, and it's wonderful to know we've made a positive impact. If there's anything else we can do or if you have any suggestions for improvement, please don't hesitate to let us know. We're here to help every step of the way.
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Review of
Verity Healthcare - Norfolk
from R I (Husband of Client) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers you send are fine but my wife needs female carers so she so she can feel ok when using her commode. Your carers generally arrive on time but she does need women carers for her to get full use of the care you provide.
Both boys are polite, caring and understanding of my wife's situation but
Both boys are polite, caring and understanding of my wife's situation but
the care they can offer is limited.
Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - NorfolkThank you for your feedback. We're glad to hear the carers have been polite and understanding. We completely understand your wife's preference for female carers and are working to meet that need consistently. Please know that if, in the future, you would like us to provide support with a female carer, we'd be more than happy to help.
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Review of
Verity Healthcare - Norfolk
from A S (Client) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My carer arrives at 8am every day and he always smiles. We chat about his bike ride here (chain broke yesterday) and my progress with tidying my house. He washes my dishes with great care, they sparkle on the racks. He hoovers the carpet and puts cream on my lips with grace and dignity. It is a lovely
start to the day. Thank you, my life has improved a lot since he came.
Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - NorfolkThank you so much for your heartfelt words. We're truly delighted to hear how much of a positive impact your carer has had on your daily life. Its clear theres a wonderful connection between you, and that means everything to us. From the cheerful morning chats to the thoughtful care and attention he gives, its these moments that bring real comfort and joy. Were so pleased to know your days feel brighter and more supported. Thank you again for sharing your experience it means a great deal to us all.
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Review of
Verity Healthcare - Norfolk
from P C (Wife of Client) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having care given has been a new experience for us as I have always given my husband his care. Due to ill health I have handed it over and they have made it a positive and good experience and in our time of need have been a very positive and caring relationship. Thank you for being there.
Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - NorfolkThank you so much for your kind words. We're truly honored to have been entrusted with your husband's care during this time. We understand how significant it is to transition from being the primary caregiver, and we're grateful we could provide the support and reassurance you needed. It's our privilege to be part of your lives, and we're committed to continuing to offer compassionate and respectful care. Please dont hesitate to reach out if theres ever anything more we can do.
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Review of
Verity Healthcare - Norfolk
from Afsana S (Daughter of Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All workers are good. They are good in Their job.My father likes them they r nice to my father.They do whatever my father needs.They got nice behaviour.
My father loves to talk with them.They do come and visit my father.They are good!
My father loves to talk with them.They do come and visit my father.They are good!
Reply from Francisca Ade Whajah, Registered Manager at Verity Healthcare - NorfolkThank you so much for your kind words! We're truly happy to hear that your father feels comfortable and well taken care of by our team. It means a lot to us that he enjoys their company and appreciates their support. We'll be sure to pass along your lovely feedback to all the workerstheyll be thrilled to know their efforts are making a positive impact. Thank you again for your trust and support!
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Review of
Verity Healthcare - Norfolk
from C C (Niece of Client) published on 11 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt receives twice daily visits from Verity Healthcare and she is very happy with the service she receives. Staff are always polite, patient and show concern for her wellbeing. Times are regular and fit in with her routines. Verity keeps me up to date with any issues and are easy to speak to.
Reply from Abdul Shahid, Care Coordinator at Verity Healthcare - NorfolkThank you so much for sharing your positive experience with Verity Healthcare! We're thrilled to hear that your aunt is so happy with the service she's receiving. It's wonderful to know that the staff are consistently polite, patient, and attentive to her needs. We always strive to maintain clear communication, so it's great to hear that you feel well-informed and supported. We appreciate your kind words and look forward to continuing to provide excellent care for your aunt!
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Review of
Verity Healthcare - Norfolk
from Oluwatoyin S (Sister-in-law of Client) published on 7 April 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers are good, punctual, and respectful. They display caring attitude, are open to correction and do take things on board quickly. They carry themselves with dignity and show respect to my brother-in-law and my family.
Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - NorfolkThank you so much for your kind words and thoughtful review! We're delighted to hear that the carers have been providing excellent care for your brother-in-law . We truly appreciate your feedback and are committed to maintaining high standards of care.
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Review of
Verity Healthcare - Norfolk
from Linda T (Wife of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been a service user for the last eight months and after a bad experience with a previous company we have been very pleased with the service provided. The Carer always arrives on time with a smile and a friendly greeting and is always polite and helpful. The office staff are also very
easy to contact and again are very polite and helpful. All in all a positive experience.
Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Norfolkthank you so much for your great feedback! We're so glad to hear that your experience with Verity Healthcare has been a positive one. It truly warms our hearts to know that your husband has been receiving the care and support he deserves. Your words mean the world to us, and we'll continue doing our best to provide the very best service possible. Thank you again for choosing us!
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Review of
Verity Healthcare - Norfolk
from Robert P (Partner of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found the company friendly and helpful. The carers are brilliant and do their job well and communication between the company and me and my partner have been great.Verity have always been on time and we really appreciate it
Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - NorfolkThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's wonderful to know that our carers are meeting your expectations and that communication has been smooth. We truly appreciate your trust and are grateful for the opportunity to assist you and your partner. We'll continue to do our best to provide excellent service and reliability.
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Awards / Recognitions (0)
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