Home Care Providers Owned by Y1 Capital Ltd

She is at home where family and friends can visit regularly. Thank you to all of you, we very much appreciate it.

of the ever-changing situation in my mother's dementia journey. All individuals come together as a team and give excellent care to mum and support to me. Any issues which have cropped up, and there are always issues developing unexpectedly or otherwise with her dementia, this has been managed between the Esteem Management Team and myself and dealt with efficiently. With the help and support of Esteem Care, I am very confident everything will be handled professionally to my satisfaction, and to the level of care my mother requires.

my Mother and I hope to get answers without excuses.

previously and gave a glowing reference of her. Her carer arrived at the same time the bed was delivered, as did my wife to help ease the introduction of a carer for both mum and her carer. I was in the other room, but could still hear mum saying to the carer it's my way or the highway and thought to myself, welcome to my world. Mum's carer and all other carers became a big part of mum's last months, and she grew to accept, respect and love them all. When she was in hospital at the end, she requested for me to ask the carers to visit as part of the extended family, no greater appreciation could she give than that to them for all great care. This care company and all involved including management are first class.

Because of my individual mobility issues and health problems a specific way of transferring, seat support and systems are used. The girls are quick to become aware of my requirements which makes the visits easier.
The reviews and follow-up has been carried out very well, ensuring I have been fully involved in the process and enabling an increase in hours to better suit my needs. The personal touch including a face-to-face visit when advising clients of the loss of a dear carer was definitely the correct way of notifying everyone, although obviously very difficult for the staff member involved.

and trust. They are flexible, friendly and reliable and have restored my mum's confidence and independence. She looks forward to their visits every day. Before Guardian Response became responsible for her care, she dreaded her carers coming in, never knowing who it would be. As a result I have had my first holiday for a long while without the constant nagging worry about mum not being safe.