Esteem Home Care Carlisle

Pacific House, Fletcher Way, Parkhouse, Carlisle CA3 0LJ
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  • Esteem Home Care Carlisle, Carlisle
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Care Provided by Esteem Home Care Carlisle

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25
The price(s) shown are provided by the agency. Contact Esteem Home Care Carlisle for full pricing details and T&Cs.

Contact Esteem Home Care Carlisle to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Contact Esteem Home Care Carlisle to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Stacy Taylor (Manager)
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Esteem Home Care Carlisle Reviews (1)

Over all time Esteem Home Care Carlisle has 1 review.

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Review from C B (Daughter of Client) published on 30 April 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Many staff have left, but the remainder had no interest in the caring profession. Despite raising our concerns nothing changed. So we left.
Induction and training didn’t appear to exist it’s all done on the cheap. Many more management concerns that I can’t put on here. Buyer be aware.
Reply from Georgia Mclachlan, Registered Manager at Esteem Home Care CarlisleThank you for sharing your concerns. As the new Registered Manager at Esteem Care, I've reviewed the care provided to your parents, which concluded before I assumed my position. I regret any dissatisfaction you experienced and sincerely apologize for the distress caused. I was made aware of your detailed email from December 2023 and am disappointed that earlier management did not address your concerns effectively. We have since introduced a new management team, with none of the previous members remaining. Under my direction, having successfully managed our Kendal branch since June 2022, we are identifying areas for improvement, including staff training and support. Our team is dedicated to rebuilding morale and ensuring that our care meets the high standards our clients and their families deserve. For further discussion or concerns, please feel free to contact me. Warm regards, Georgia
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Esteem Home Care Carlisle

How many Carers does Esteem Home Care Carlisle employ?

Esteem Home Care Carlisle employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Esteem Home Care Carlisle to verify any information. View our terms and conditions. Esteem Home Care Carlisle has an Basic Service - more info.