Home Care Provider Owned by Multi-Care Community Services Ltd in Staffordshire

and loving family and not a number.
Time is always taken to ensure mums health and wellbeing is priority and nothing is ever too much trouble.
As a family we cannot speak highly enough of everyone involved in ensuring mums health and happiness is looked after and wouldn't hesitate to recommend Multi Care.

The personal care they provide for my Mum is exceptional. In our experience, there has been little turn-over of staff, so they still see the same carers in a regular routine. Communication with me and my sister, both through the carers themselves and by the office staff has been excellent, and I have every confidence that they have my Mum's best interests at heart. They go out of their way to let us know about any issues and make district nurse referrals where necessary. Communication between the carers is also very good, so that any new care needs/issues are dealt with consistently. I would not hesitate to recommend this company.

the few times I've had contact with office staff they also are friendly and helpful nothing is too much trouble for any of the staff highly recommend anyone to use this company certainly wouldn't want anyone else to visit.

to myself whenever I am visiting my mum.
Great communication between myself, the carers - if not in person, then by means of daily contributions to a notebook that is accessible to all - and with colleagues on the management team who regularly contact myself if there are any concerns.
I only wish that mum could have been cared for by this company from the outset!

has regular carers who know him on a daily basis. They provide the very best personal care that he has ever received in the past.
Quite simply one of the best care companies in the area.

or they feel Dad could do with, they leave a message for me. Very happy knowing Dad is happy in his home.

care firms and 2 were meant to be the best - I don’t think so, Multi-Care are top-notch, and I don’t think any other firm could ever be better.

come back at night and give me a bedpan and hot chocolate and put me to bed till morning. They are brilliant, thanks for the great service.

Dad is content and we are happy with the service he is receiving.

allow me to alternate my care package to suit my needs (social outings) etc. Management communicates well with social workers, occupational therapists etc. to ensure my well-being is met with the highest standard. Medication is given and documented with scrutiny and supplies are delivered so nothing runs out. They go above and beyond to meet your needs, they really do. Big shout out to the manager and the rest of the team! Thank you.

couldn’t do more for me and are always so kind and helpful.
Management is just as lovely and always understanding if I need to cancel. They make me feel at ease.
I’m very grateful for all your help and support.