Rear 2nd Floor, Premier House, 309 Ballards Lane, North Finchley, London N12 8LY
Care Provided
- Live-in Care
- Dementia
- Visiting Care
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Home Care Providers Owned by Primera Assisted Living Ltd in London
Home Care Providers Owned by Primera Assisted Living Ltd
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Primera Assisted Living Ltd Reviews in London (4)
Reviews posted for members of Primera Assisted Living Ltd.
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Review of Primera Healthcare London from Marie G (Daughter of Client) published on 16 July 2026 Submitted via Website•
Overall Experience
I wanted to give some feedback for Dickson, who cares for my dad.
We could not have asked for a better person to care for our dad. The patience, kindness and compassion Dickson shows him is incredible and they are true friends. Dickson is meticulous in his care and is good at communicating any issues, medication requests or additional needs dad has. He encourages dad to keep trying and dad looks forward to seeing him every day. Dickson is exactly what a carer should be and 100 times more, I don't know what we'd do without him!
↩Reply from Adrianna Tevfik, Head of Operations at Primera Healthcare London
Thank you for taking the time to share your feedback and for leaving such a thoughtful review. We truly appreciate you choosing to tell us about your experience.We are delighted to hear that the care and support provided have made such a positive difference. It is especially rewarding to know...
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Treated with Dignity
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No Rating
Review of Primera Healthcare London from Manas C (Client / Service User) published on 22 May 2026 Submitted via Website•
Overall Experience
Primera health care is doing their service with house bound and older people. Doing good service with them. But office staff is not listen properly client complains.
Last few months KAMRAN is visiting to me every morning. He is very much punctual, discipline, and maintain health and hygiene
↩Reply from Adrianna Tevfik, Registered Manager at Primera Healthcare London
Thank you for taking the time to share your feedback. We are grateful to hear that you feel supported and that our care services for housebound and older people are making a positive difference.We are especially pleased to hear your positive comments regarding the punctuality, professionalism,...
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Management
Treated with Dignity
Value for Money
Review of Primera Healthcare London from Carrie C (Daughter of Client) published on 7 April 2026 Submitted via Website•
Overall Experience
I wanted to share how fantastic your staff have been with my mum. They are treating my mum with care, respect and dignity. I truly believe the wonderul care they are giving my mum has helped to keep her out of hospital.
↩Reply from Adrianna Tevfik, Registered Manager at Primera Healthcare London
Thank you for your kind review. We're delighted that you've had such a positive experience with us
Staff
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Management
Treated with Dignity
Value for Money
Review of Primera Healthcare London from Matthew R (Brother of Client) published on 18 March 2026 Submitted via Website•
Overall Experience
Primera have only recently taken over the care of my brother, however, I am already impressed by the level of service and care in particular Kazeem has formed a great bond with my brother and his professionalism instantly instilled confidence.
↩Reply from Adrianna Tevfik, Registered Manager at Primera Healthcare London
Thank you Matthew, we're really pleased to hear things are going well. We greatly appreciate your feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
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