Home Care Provider Owned by Constance Care Ltd in West Lothian
Only the locations & reviews in West Lothian for Constance Care Ltd are showing below.
View the details of all 5 locations (with 5 reviews) owned by Constance Care Ltd
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Constance Care Ltd Locations in West Lothian (1)
Constance Care - Livingston
1.5
3 reviews
Caledonia House, Quarrywood Court, Livingston EH54 6AX
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £12.60 / hour
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Constance Care Ltd Reviews in West Lothian (3)
Reviews posted for members of Constance Care Ltd
Review of
Constance Care - Livingston
from Lesley C (Daughter of Client) published on 14 July 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Despite numerous complaints to this company regarding the carers just walking in, irregularity of visits, carer shouting at my father, no record of visit and what has been carried out, yet again my father who has dementia is absolutely traumatised and petrified at a man walking g into his flat at 8pm
on a Saturday night when he is sound asleep to make his dinner that he should have had between 4.30 and 5.30 pm. My father has gone to bed with no meal made and is now in a total state about someone he does t know arriving in his flat late at night. This company should seriously not be allowed to operate and I will be taking action on this.
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Review of
Constance Care - Livingston
from Suzanne C (Daughter of Client) published on 4 October 2024 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Un-organised administration. Employing people who are obviously not suited to care. Our Mum was overdosed by a carer and could have died. A carer looked under Mum's sheets and saw she had soiled the bed, covered her up and left her. Dropped medication. Lots of times no carers were available and family
had to cover the calls. Always too late or too early. With all of that said they actually had 3-4 outstanding carers who went above and beyond. Any time we complained about things we were threatened with 28 days' notice which would potentially leave us without a care package for our Mum who has severe dementia.
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Review of
Constance Care - Livingston
from R M (Power of Attorney of Client) published on 27 February 2024 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
No continuity in arrival times, often can't staff calls and expect family to cover at short notice, now refusing to cover calls 0.6 mile from their office. Not even had the courtesy to notify me in person. Very disappointing!
There are much better care providers out there!
There are much better care providers out there!
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