from Kay A (Wife of Client) published on 15 May 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The carers were always bright, cheerful and very understanding in looking after the client. He had to be hoisted when we moved him. We always seemed to have a smile. Their care of me was wonderful. I do miss their visits. The office was also good at changing times if we had appointments. Having only
6 staff made it even better as we got to know them very well. I would say first-class care.
from Christine L (Sister-in-law of Client) published on 20 November 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My experience at Russell Green Home Care has always been a very positive one. The management is very supportive and a credit to the organisation. The care staff, I find, are always friendly, kind and professional, and in both management and staff, nothing seems to be too much trouble. On my visits to
see my brother-in-law, there is always a warm and friendly atmosphere everywhere. Thank you to everyone at Russell Green for all they do for my brother-in-law.
I highly recommend Russell Green Home Care.
from T W (Client) published on 23 January 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
Following a fall in my home in December 2021, friends suggested that I should seek the services of Russell Green Home Care. In mid-February 2022 the home care staff visited my home and carried out a full assessment of my requirements and produced a care plan to meet my needs.
My support care plan involves
a visit of one-hour duration by a trained home care assistant on Monday, Thursday and Saturday.
Her duties include assistance support with my bath and assistance with drying/dressing. Making my bed, offering to make me a coffee and taking my rubbish out to the communal waste bin. Finally, she completes a report of that home visit for record purposes.
from I A (Client) published on 21 April 2022
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I have been very happy with the service from carers coming in twice a day. The carers have been very good in dealing with my needs and make me feel very comfortable, also my son who lives a long way away is happy with the help I get.
from P S (Client) assisted by family/friend published on 31 March 2022
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
All the carers have been kind and helpful nothing is too much trouble they treat me with dignity and respect. Eight carers seem well trained and experienced.
from sheila w (Sister of Client) published on 17 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
My brother has had Bhandal Home Care for over one year now and has been having care for about six years and Bhandal has been the best company we have had. There have been a lot of very nice carers along the way, but Bhandal has been the best company. The carers are good and friendly and do their very
best to accommodate and all through the pandemic, have been here to do my brother's care. They do the job well, as my brother is on the autistic scale, they understand he likes things done in a certain way. They leave my house as they find it, which I like and are mostly very cheerful. I would highly recommend Bhandal Homecare to anyone who wants homecare. They have been invaluable to us, giving all his medication and meals on time. Thank you all for what you do and have done. Keep on caring for my brother, please.
from Valerie Q (Wife of Client) published on 7 March 2022
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care that my husband gets is second to none.
We think of the girls as part of our family.
I would not be able to cope on my own and my family are in Kent, they have other commitments farming etc. We keep in contact so they know what's going on.
It was my daughter who found the carers online.
We are so grateful, nothing is too much trouble, my husband's face says it all when the girls come through the door.
from S J (Daughter of Client) published on 1 March 2022
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
All of the ladies who came to assist my mum when she used the home care service were excellent. Mum was always treated with dignity, and support was adjusted appropriately as and when Mum's needs changed. It was a great comfort for the family to know that Mum was being well cared for in her own home.
We felt very lucky that this care was available in our village.
from Bridget W (Client) published on 14 February 2022
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The service provided by this home care team goes above and beyond. Nothing is too much trouble. They not only look after me but also my whole family. I had the experience of their care whilst my husband was a client and when I took seriously ill they saves my life and have looked after me since I came
out of hospital. It is like being looked after by your family. I cannot praise them enough.
from Julie H (Daughter of Client) published on 27 July 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
The home care team visited my mother at lunch and tea time and served her good meals. They were always prompt, friendly and caring. However, when my mother was ill one of the carers was fantastic and helped my mother in a way I never could. I am extremely grateful to her and cannot thank her enough.
from Graham Q (Client) published on 3 March 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have found the staff at Russell Green HomeCare to be very helpful and caring. My day starts very well now that they get me up, wash me and dress me for the day. After they come and give my house a clean one day a week and I am able to stay in my chair in a clean home which is very comforting to me.
from L S (Daughter of Client) published on 4 December 2019
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care mum has had has been superb. The ladies treated her with respect and always engaged her in conversation with a little humour which ensures she never felt self-conscious or embarrassed.
The ladies were always punctual and cared for mum as they would probably care for their own family.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bhandal Homecare to verify any information. View our terms and conditions.
Bhandal Homecare has a Basic Service – more info.