6 Warren Yard, Warren Park, Stratford Road, Wolverton Mill, Milton Keynes MK12 5NW
- Older Person Care
- Younger Adult Care
- Long Term
- Short Term
- Visiting Care
- Live-in Care
- Dementia Care
- 24 Hour Care
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Home Care Providers Owned by Hands In Harmony Home Care Services in Buckinghamshire
Home Care Providers Owned by Hands In Harmony Home Care Services
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Hands In Harmony Home Care Services Reviews in Buckinghamshire (3)
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Review of Hands In Harmony (Milton Keynes) from D W (Next of Kin) published on 22 May 2023 Submitted via Website•
Overall Experience
My mother was discharged from hospital under the hospital reablement programme. Hands in Harmony was contracted by MK Council Adult Social Care.
The carers were responsible for administering medication. Over a period of 6 days, only half the medication had been administered and they were caught...
My mother was discharged from hospital under the hospital reablement programme. Hands in Harmony was contracted by MK Council Adult Social Care.
The carers were responsible for administering medication. Over a period of 6 days, only half the medication had been administered and they were caught out.
The carers were responsible for administering medication. Over a period of 6 days, only half the medication had been administered and they were caught out.
MK Council investigated the matter under Section 42 and the complaint upheld.
↩Reply from Terry Turner, Chairman at Hands In Harmony (Milton Keynes)
The client was transferred to our care from the hospital for a brief recovery programme. Initially, there was some confusion regarding the timing and responsibility for medication administration. In response, we fully co-operated with a safeguarding investigation, which resulted in a “partial...
The client was transferred to our care from the hospital for a brief recovery programme. Initially, there was some confusion regarding the timing and responsibility for medication administration. In response, we fully co-operated with a safeguarding investigation, which resulted in a “partial substantiation” of the issue. As a result, we have made changes to our procedures and provided retraining to our staff to prevent any similar occurrences in the future.
Review of Hands In Harmony (Milton Keynes) from A D (Sister-in-law of Client) published on 8 December 2021 Submitted via Website•
Overall Experience
Like all professions, some staff are better than others. Based on three and half days of service in 2021. Would not let the staff from Hands in Harmony Milton Keynes across our front door. The last person was unprofessional, looking after somebody with dementia. Still waiting to hear from the...
Like all professions, some staff are better than others. Based on three and half days of service in 2021. Would not let the staff from Hands in Harmony Milton Keynes across our front door. The last person was unprofessional, looking after somebody with dementia. Still waiting to hear from the manager!
↩Reply from Terry Turner, Chairman at Hands In Harmony (Milton Keynes)
The last carer referred to in this review witnessed a serious incident that resulted in the involvement of other agencies. To date, no family member has subsequently contacted us or made a complaint. If they had, we would have referred them to one of the other agencies who took over responsibility.
Review of Hands In Harmony (Milton Keynes) from Brenda G (Daughter of Client) published on 20 February 2017 Submitted via Website•
Overall Experience
My 95 yr old mother had carers from Everycare for 2 months. They were always punctual and did everything they could for her to ensure that she was comfortable and happy. Unfortunately, it was not possible for her to remain at home and she was transferred to a Nursing Home.
The Office staff were...
My 95 yr old mother had carers from Everycare for 2 months. They were always punctual and did everything they could for her to ensure that she was comfortable and happy. Unfortunately, it was not possible for her to remain at home and she was transferred to a Nursing Home.
The Office staff were always courteous and helpful and nothing was too much trouble for them, they always implemented my requests or suggestions.
I would have no hesitation in using Everycare again and would recommend them 100%.
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