Care Provided by Hands In Harmony (Milton Keynes)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Hands In Harmony (Milton Keynes) to get a personalised quote
Good to Know
Group / Owner
- Hands In Harmony Home Care Services
- Private Owned
Person in charge
- Karen Favell (Manager)
Are you the Owner/Manager of Hands In Harmony (Milton Keynes)?View your Advertising Options
Hands In Harmony (Milton Keynes) Reviews (3)
Over all time Hands In Harmony (Milton Keynes) has 3 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Hands In Harmony (Milton Keynes)
Loading...
Review from D W (Next of Kin) published on 22 May 2023 Submitted via Website•
Overall Experience
My mother was discharged from hospital under the hospital reablement programme. Hands in Harmony was contracted by MK Council Adult Social Care.
The carers were responsible for administering medication. Over a period of 6 days, only half the medication had been administered and they were caught...
My mother was discharged from hospital under the hospital reablement programme. Hands in Harmony was contracted by MK Council Adult Social Care.
The carers were responsible for administering medication. Over a period of 6 days, only half the medication had been administered and they were caught out.
The carers were responsible for administering medication. Over a period of 6 days, only half the medication had been administered and they were caught out.
MK Council investigated the matter under Section 42 and the complaint upheld.
↩Reply from Terry Turner, Chairman at Hands In Harmony (Milton Keynes)
The client was transferred to our care from the hospital for a brief recovery programme. Initially, there was some confusion regarding the timing and responsibility for medication administration. In response, we fully co-operated with a safeguarding investigation, which resulted in a “partial...
The client was transferred to our care from the hospital for a brief recovery programme. Initially, there was some confusion regarding the timing and responsibility for medication administration. In response, we fully co-operated with a safeguarding investigation, which resulted in a “partial substantiation” of the issue. As a result, we have made changes to our procedures and provided retraining to our staff to prevent any similar occurrences in the future.
Review from A D (Sister-in-law of Client) published on 8 December 2021 Submitted via Website•
Overall Experience
Like all professions, some staff are better than others. Based on three and half days of service in 2021. Would not let the staff from Hands in Harmony Milton Keynes across our front door. The last person was unprofessional, looking after somebody with dementia. Still waiting to hear from the...
Like all professions, some staff are better than others. Based on three and half days of service in 2021. Would not let the staff from Hands in Harmony Milton Keynes across our front door. The last person was unprofessional, looking after somebody with dementia. Still waiting to hear from the manager!
↩Reply from Terry Turner, Chairman at Hands In Harmony (Milton Keynes)
The last carer referred to in this review witnessed a serious incident that resulted in the involvement of other agencies. To date, no family member has subsequently contacted us or made a complaint. If they had, we would have referred them to one of the other agencies who took over responsibility.
Review from Brenda G (Daughter of Client) published on 20 February 2017 Submitted via Website•
Overall Experience
My 95 yr old mother had carers from Everycare for 2 months. They were always punctual and did everything they could for her to ensure that she was comfortable and happy. Unfortunately, it was not possible for her to remain at home and she was transferred to a Nursing Home.
The Office staff were...
My 95 yr old mother had carers from Everycare for 2 months. They were always punctual and did everything they could for her to ensure that she was comfortable and happy. Unfortunately, it was not possible for her to remain at home and she was transferred to a Nursing Home.
The Office staff were always courteous and helpful and nothing was too much trouble for them, they always implemented my requests or suggestions.
I would have no hesitation in using Everycare again and would recommend them 100%.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 November 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Hands In Harmony (Milton Keynes).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hands In Harmony (Milton Keynes).
Accreditations
There are no accreditations posted yet for Hands In Harmony (Milton Keynes).
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Hands In Harmony (Milton Keynes)
How many Carers does Hands In Harmony (Milton Keynes) employ?
Hands In Harmony (Milton Keynes) employs 90 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hands In Harmony (Milton Keynes) to verify any information. View our terms and conditions. Hands In Harmony (Milton Keynes) has a Basic Service -what a Basic Service includes.