Over all time Hands In Harmony (Milton Keynes) has 3 reviews.
The client was transferred to our care from the hospital for a brief recovery programme. Initially, there was some confusion regarding the timing and responsibility for medication administration. In response, we fully co-operated with a safeguarding investigation, which resulted in a “partial substantiation” of the issue. As a result, we have made changes to our procedures and provided retraining to our staff to prevent any similar occurrences in the future.
The last carer referred to in this review witnessed a serious incident that resulted in the involvement of other agencies. To date, no family member has subsequently contacted us or made a complaint. If they had, we would have referred them to one of the other agencies who took over responsibility.
The Office staff were always
I would have no hesitation in using Everycare again and would recommend them 100%.
There are no team members posted.
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