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Hands In Harmony (Milton Keynes)

6 Warren Yard, Warren Park, Stratford Road, Wolverton Mill, Milton Keynes MK12 5NW
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Hands In Harmony (Milton Keynes), Milton Keynes

Care Provided by Hands In Harmony (Milton Keynes)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Karen Favell (Manager)
Are you the Owner/Manager of Hands In Harmony (Milton Keynes)? View your Advertising Options

Hands In Harmony (Milton Keynes) Reviews (3)

Over all time Hands In Harmony (Milton Keynes) has 3 reviews.

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Review from D W (Next of Kin) published on 22 May 2023 Submitted via Website
Overall Experience
My mother was discharged from hospital under the hospital reablement programme. Hands in Harmony was contracted by MK Council Adult Social Care.
The carers were responsible for administering medication. Over a period of 6 days, only half the medication had been administered and they were caught out.

MK Council investigated the matter under Section 42 and the complaint upheld.

Reply from Terry Turner, Chairman at Hands In Harmony (Milton Keynes)

The client was transferred to our care from the hospital for a brief recovery programme. Initially, there was some confusion regarding the timing and responsibility for medication administration. In response, we fully co-operated with a safeguarding investigation, which resulted in a “partial...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from A D (Sister-in-law of Client) published on 8 December 2021 Submitted via Website
Overall Experience

Like all professions, some staff are better than others. Based on three and half days of service in 2021. Would not let the staff from Hands in Harmony Milton Keynes across our front door. The last person was unprofessional, looking after somebody with dementia. Still waiting to hear from the manager!

Reply from Terry Turner, Chairman at Hands In Harmony (Milton Keynes)

The last carer referred to in this review witnessed a serious incident that resulted in the involvement of other agencies. To date, no family member has subsequently contacted us or made a complaint. If they had, we would have referred them to one of the other agencies who took over responsibility.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Brenda G (Daughter of Client) published on 20 February 2017 Submitted via Website
Overall Experience

My 95 yr old mother had carers from Everycare for 2 months. They were always punctual and did everything they could for her to ensure that she was comfortable and happy. Unfortunately, it was not possible for her to remain at home and she was transferred to a Nursing Home.

The Office staff were always courteous and helpful and nothing was too much trouble for them, they always implemented my requests or suggestions.

I would have no hesitation in using Everycare again and would recommend them 100%.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 November 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Hands In Harmony (Milton Keynes)

How many Carers does Hands In Harmony (Milton Keynes) employ?

Hands In Harmony (Milton Keynes) employs 90 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hands In Harmony (Milton Keynes) to verify any information. View our terms and conditions. Hands In Harmony (Milton Keynes) has a Basic Service - more info.