Home Care Provider Owned by Assisted Lives Ltd in West Yorkshire
Only the locations & reviews in West Yorkshire for Assisted Lives Ltd are showing below.
View the details of all 3 locations (with 2 reviews) owned by Assisted Lives Ltd
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Assisted Lives Ltd Locations in West Yorkshire (1)
Assisted Lives Bradford
2 reviews
The Enterprise Hub, Suite 2.1, 114-116 Manningham Lane, Bradford BD8 7JF
- Care Provided
- Dementia
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Assisted Lives Ltd Reviews in West Yorkshire (2)
Reviews posted for members of Assisted Lives Ltd
Review of
Assisted Lives Bradford
from J W (Wife of Client) published on 2 June 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have been with Assisted Lives for a number of years and yes there have been ups and downs. More ups than downs. The manager is understanding and patient and very empathic. Most of his staff are the same.
Circumstances in my husband's care mean leaving the company, but I do want to thank them for
Circumstances in my husband's care mean leaving the company, but I do want to thank them for
all they have done, I could never have gotten to this point without them.
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Review of
Assisted Lives Bradford
from Alex K (Power of Attorney of Client) published on 21 October 2021 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
This firm was appointed by Social Services to visit 3 times a day for 30 minutes.
On too many occasions the carers attended for a lot less than this - the fastest being 1 minute 40 seconds.
The carers would nip in at unregular times and mix up a shake, then leave without using any initiative to
On too many occasions the carers attended for a lot less than this - the fastest being 1 minute 40 seconds.
The carers would nip in at unregular times and mix up a shake, then leave without using any initiative to
use the rest of the time they were contracted for to do chores eg - floors would be unclean, bins overflowing, decaying food in the kitchen. Even when asked politely to do these things they weren’t done.
The client was charged for 90 minutes to do his shopping and they would fill his fridge with cheap ready meals which were left to go out of date. The shopping was not tailored to his needs - rather whatever was convenient - by week 4 he had four jars of coffee. The 'carers' clearly weren’t making this service person-centred, it was more based on their convenience.
Most of the carers failed to wear a lanyard with ID.
Extremely poor and fraudulent. Reported to police.
The client was charged for 90 minutes to do his shopping and they would fill his fridge with cheap ready meals which were left to go out of date. The shopping was not tailored to his needs - rather whatever was convenient - by week 4 he had four jars of coffee. The 'carers' clearly weren’t making this service person-centred, it was more based on their convenience.
Most of the carers failed to wear a lanyard with ID.
Extremely poor and fraudulent. Reported to police.
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
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