Home Care Providers Owned by Kingsley Home Care Services Ltd in Norfolk
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Norfolk for Kingsley Home Care Services Ltd are showing below.
View the details of all 5 locations (with 60 reviews) owned by Kingsley Home Care Services Ltd
Kingsley Home Care Services Ltd Locations in Norfolk (2)
Kingsley Home Care - Waveney Valley
9.9
25 reviews
36F Mere Street, Diss IP22 4AD
"Amazing company. Work with you to give regularcarers so that the service user gets used to regular faces. Top man for my mum is Samuel.…" Read all 25 reviews
Kingsley Home Care Services is a provider of home care services in Norfolk & Suffolk. A wide portfolio of care services are provided including hourly care and live-in care. Staff are highly motivated and compassionate and come from a strong care… Read more about Kingsley Home Care - Waveney Valley
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £28.50 / hour
- Live-in Care from £1,295 / week
Kingsley Home Care - North Norfolk
9.3
8 reviews
9 Penfold Street, Aylsham, Norwich NR11 6ET
"The girls are very welcoming and I always look forward to their visit. I enjoy a cup of tea with them in the morning and appreciate their…" Read all 8 reviews
The team at Kingsley Home Care services truly believe that living in your own home, the place you know and love, is the best place you can possibly be. They support you to make that happen, providing assistance with all aspects of personal care, household… Read more about Kingsley Home Care - North Norfolk
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £28 / hour
- Live-in Care from £1,295 / week
Kingsley Home Care Services Ltd Reviews in Norfolk (33)
9.2
Kingsley Home Care Services Ltd has a Group Review Score of 9.2 (9.177) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kingsley Home Care Services Ltd must have a Review Score.
Review of
Kingsley Home Care - Waveney Valley
from Caroline O (Daughter of Client) published on 9 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Amazing company. Work with you to give regularcarers so that the service user gets used to regular faces. Top man for my mum is Samuel. He's encouraging, caring and cheery which can be very hard to maintain regularly in this type of occupation.
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you so much for your feedback, it's lovely to hear about the experience your Mum has had with the carers, especially Sam. We will make sure this is passed on
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Review of
Kingsley Home Care - North Norfolk
from J H (Wife of Client) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers have been very reliable, very caring and friendly. They chat in an easy, friendly and relaxing way to put my husband at ease.
Reply from Kelly Parker, Branch manager at Kingsley Home Care - North NorfolkThank you for your lovely review. We are so pleased that you are happy with our service.
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Review of
Kingsley Home Care - North Norfolk
from B S (Client) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The girls are very welcoming and I always look forward to their visit. I enjoy a cup of tea with them in the morning and appreciate their support with a shower. All in all they provide a very good service and I highly recommend them.
Reply from Kelly Parker, Branch manager at Kingsley Home Care - North NorfolkThank you so much for your kind words and recommendation. Were really pleased to hear that you enjoy our visits and feel comfortable and supported by the team. It means a great deal to us to know that the small moments, like sharing a cup of tea make a positive difference. We truly appreciate your feedback and look forward to continuing to support you.
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Review of
Kingsley Home Care - North Norfolk
from J L (Wife of Client) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband was given excellent personal care until his death this month. His care requirements were adjusted as he became more and then fully dependent for personal care. His two carers treated him with great respect and supported his dignity. I shall be forever grateful to them.
I would highly recommend
I would highly recommend
Kingsley to anyone in need of care or support.
Reply from Hayley Forbes, Service Support Manager at Kingsley Home Care - North NorfolkThank you for your kind comments. It has been a pleasure to support you and your family.
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Review of
Kingsley Home Care - North Norfolk
from D B (Daughter of Client) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After many weeks of trying to convince my mum that it would be beneficial for her to have someone come in a couple of days a week to cook a hot meal for her. My mum is thrilled to see a smiley face on Mondays and Tuesdays, have some lovely company and a nice warm meal. This has helped both my mum and
myself and taken a huge burden off my mind. I cannot thank your team enough for providing such a first class service!
Reply from Hayley Forbes, Service Support Manager at Kingsley Home Care - North NorfolkThank you for your lovely review. We are so pleased that the support is beneficial, not only to your Mum, but to the whole family.
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Review of
Kingsley Home Care - Waveney Valley
from Christopher P (Client) published on 25 April 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
i find that the carers that ii have are freindly very good at what they do and very helpfull
the only thing i dont like is when my regular carers are off some off the bank carers are not as helpfull to the regular carers
the only thing i dont like is when my regular carers are off some off the bank carers are not as helpfull to the regular carers
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you for your feedback, I will make sure this is passed onto your regular carers
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Review of
Kingsley Home Care - Waveney Valley
from I C (Wife of Client) published on 17 April 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care provided was very good and very professional, one carer in particular was excellent. The only difficulty was the timing of the visits. The morning visit (anytime between 10.15 and 11.30am) was too late to help him with showering and/or dressing and breakfast as he is diabetic and needs breakfast
around 8am. The lunch visit was too late at 2pm ish to give him lunch ( being diabetic he needed something at 12.30) and the evening visit ( anyime between 6.30 and 7.30) clashed with our evening meal and was too early to put him to bed!
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you for your feedback, this is very valuable and we will take all onboard going forwards
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Review of
Kingsley Home Care - Waveney Valley
from M D (Friend of Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Kingsley Homecare looked after my neighbours a few months ago short term, they were very pleased with how quickly things were put in place, with the help they received they were able to continue independently after care had finished, and they couldn't praise the carers enough. They would definitely
use Kingsley Homecare again in the future
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you so much for your review, we're always happy to help again in the future
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Review of
Kingsley Home Care - Waveney Valley
from S T (Daughter of Client) published on 11 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We started Kingsley Home Care after my Mum was in a bad accident, to help her and my elderly Dad. They have always been very reliable and caring, and my parents got to know their main carer really well. She was always so friendly and cheerful, she prepared specialised meals for them according to their
needs and tastes, and went the extra mile, making it much more than just providing care. My brother and I always felt very comforted knowing they were being looked after so well. Thank you.
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you so much for your feedback, I will ensure this is passed on to the regular carer
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Review of
Kingsley Home Care - Waveney Valley
from S F (Daughter of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Kingsley Care are very professional and understanding when someone they care for who you love very much needs care.The carers were lovely and kind to mum but due to the town mum lived in the staff KC employ were always in a rush as there are so few to cover the area.Sometimes mum would have been happy
with a nice cup of tea and a chat to break up her day.However, each lady that cared for mum was kind and thorough and I would recommend anyone who wants exceptional care for their loved one to use Kingsley Care.
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you for your review, it was a pleasure to look after your Mum and I will pass your feedback onto the carers
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Review of
Kingsley Home Care - Waveney Valley
from Sarah B (Daughter of Client) published on 31 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Kingsley have been supporting my mum now for the last few months, mum has found the carers all incredibly friendly and helpful, and I have found the admin team really easy to communicate with, and helpful with changes that I need to mum's daily routine
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you for your feedback, I will ensure this is communicated to the team
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Review of
Kingsley Home Care - Waveney Valley
from L A (Daughter of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Kingsley have always been accommodating, helpful and caring to my mother especially as her needs are constantly changing.
It has been important to Mum to have continuity, so having the same carer on a regular basis has been wonderful.
It has been important to Mum to have continuity, so having the same carer on a regular basis has been wonderful.
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you for your lovely review, it's really important to us to have such valuable feedback
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Review of
Kingsley Home Care - Waveney Valley
from Deborah D (Daughter of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My elderly mother manages very well at home, although we live next door and support her as much as possible. However, after she had a nasty fall when attending a religious service with friends.
We really needed respite help as the weeks and months passed. Kingsley Homecare were amazing, they helped
We really needed respite help as the weeks and months passed. Kingsley Homecare were amazing, they helped
us all to manage my mother's care and her exceptional recovery was definitely aided by their outstanding staff.
She was so impressed with the Kingsley staff and carers, that she still has the loveliest carer come to help her twice a week. My mother looks forward to seeing her each week, they chat away together while she attends to her needs with dedication and kindness.
Thank you so much for everything that you have done and continue to do for my mother.
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you so much for your lovely feedback, it's really appreciated
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Review of
Kingsley Home Care - Waveney Valley
from Peter J (Brother of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thanks for all that you and your team do to support my brother each weekend and for sending the weekly rota list through to me which is reassuring. He has not complained once about the service that you provide. I would not hesitate to recommend you to others.
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you very much for your feedback, this is incredibly valued by us as a team
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Review of
Kingsley Home Care - Waveney Valley
from Anne S (Wife of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having someone in the house doing the work that I should be doing was very hard to come to terms with. I have now got used to it and appreciate it very much. Our carer is efficient and caring and we both treat her as a friend.
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you for such positive feedback, I will ensure this is passed onto your carer
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Review of
Kingsley Home Care - Waveney Valley
from Suzie W (Daughter of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very responsive and professional service providing kind and compassionate care for my parents, thank you.
Carers arrive on time and engage with those they care for.
Would not hesitate to recommend this service
Carers arrive on time and engage with those they care for.
Would not hesitate to recommend this service
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyWe really appreciate such positive feedback, I will ensure this is passed onto the team
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Review of
Kingsley Home Care - Waveney Valley
from Laetitia C (Daughter of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great service, nothing is too much trouble. Efficient, reliable, caring , professional,trustworthy and friendly and cheerful.Lovely staff who are more like friends now. My parents always have enormous praise for them especially my dad who wasn't keen on having a carer to start with. Would highly recommend.Dont
know what we would do without them.
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you for your feedback, this is really valuable and will be passed onto the team
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Review of
Kingsley Home Care - Waveney Valley
from Pamela A (Daughter of Client) published on 11 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been accessing carers for my dad since last autumn. After my mum died, nearly three years ago, demands for caring for my dad on my own became increasingly difficult. A conversation with hospital staff brought me to the attention of Kingsley Care home, and suggested making contact to have support
in caring for my dad in his own home. This all started the process with carers and has dramatically altered both mine and my dad's quality of life. One staff member, from Kingsley, came out and met with me directly: He was extremely understanding in the circumstances and listened well to all my concerns. I cannot find fault at all with either them - their time and attention given to my dad means so much to me: purely for the fact that he likes them and finds them kind, caring and genuinely interested in helping him. That means so much to me and gives me peace of mind to continue living my life with both family and work commitments - improving my relationship as a daughter.
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you for your lovely feedback, it's very much appreciated.
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Review of
Kingsley Home Care - Waveney Valley
from E G (Husband of Client) published on 11 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has a very positive view of the Kingsley care service and the carers that provides her help on the three occasions each day. I have a similar view. Each of the carers have quickly understood my wife's needs and when necessary ask me any appropriate questions as to any additional requirements.
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you so much for your feedback, it's so lovely to hear.
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Review of
Kingsley Home Care - Waveney Valley
from Tracey M (Granddaughter of Client) published on 11 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely amazing care and couldn't be more helpful with change of visit times etc while we navigated family helping too.
Made my Grandad feel so comfortable and he always enjoyed and looked forward to the carers coming.
Made my Grandad feel so comfortable and he always enjoyed and looked forward to the carers coming.
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney ValleyThank you so much for your feedback, it's so lovely to hear.
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Awards / Recognitions (1)
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