Home Care Provider Owned by Bellevie Care Ltd in Northumberland

thorough, reliable, and accommodating in their administration of my father's care and needs. I cannot praise the BelleVie team highly enough.
On behalf of my father, and myself, thank you. BelleVie for all that you have done. We would certainly recommend BelleVie.

BelleVie to any family who needed support and care for their loved ones.

efficient, good humoured and very willing: they even undertook tasks beyond their remit. I genuinely looked forward to their visits every day and they ensured I ate well.
We were also pleased to know that the carers are themselves looked after well - allowing them time to treat the client with respect and dignity, not watching the clock to rush off to the next client. This is such an important point in keeping the care experience relaxed but efficient in my view.
I would heartily recommend BelleVie to anyone looking for a superior care experience.

Mum's welfare and safety, even accompanying to hospital until she could be admitted in the early hours of the morning. Communication with carers has been consistently good and living at a distance from Mum, this has been a great reassurance to both myself and my sister. The only thing which might be improved is the speed and consistency of responses to questions directed to management. Having said this, when compared with others' experience of care agencies BelleVie consistently comes out on top.

running errands, picking up prescriptions or taking my mother-in-law out for a run in the car for some fresh air. They also spend time with her at home and we couldn't be happier with the service.

care, housework, medication and shopping. BelleVie carers are our eyes and ears while Mum is able to stay in the comfort of her own home and enjoys the quality care and friendships she has made with all the staff. All visits are documented really well and let us know how Mum is doing.
We really appreciate the amazing standard of care you all provide, thank you.

with dignity.

anyone with a family member who is in need of care and support.

care within a week of the request.
They currently visit three times per day, assist with medication, and social interaction, taking her to a daycare centre, and settling her at night time. They also do bits of cleaning and shopping for her, as well as craft activities and games.
All of the staff have been very kind and supportive and really committed to their work. My mum likes them all. BelleVie also has an app where you can see the care notes as soon as they are uploaded, so we can see exactly what has been going on. In addition, care staff send me photos of my mum's artwork that she has completed at the day centre. I live a few hour's drive away so it's good to get these updates.

caring environment in his own home. Dad is also very happy, despite our initial concerns that he would not accept anyone going in to help him, as he welcomes all the carers into his home and thoroughly enjoys their company and is appreciative of their support.
BelleVie also provided exceptional care when Dad went into hospital, with continued visits, advice and help in facilitating his discharge and providing additional care requirements, meaning he could return to his home rather than descend into alternative residential care.

her to go to the toilet and changing her clothes. Meals are made and served on time and dishes are washed. Overall the service and care are provided on time and proficiently.

lovely to see her thrive and enjoy her morning visits.
I very much appreciate the peace of mind Mum having such lovely carers gives me.

has quickly changed her mind and she could not be happier, she feels she has made real friends with the ladies that care for her - they cannot do enough to help.
From my perspective, it lessens the worry, knowing that she is happy with the care and gets to bed safely at night.
Thank you.