Home Care Providers Owned by Bellevie Care Ltd in Northumberland

From the outset, the BelleVie carers impressed me with the quality of their friendly care, reliability and flexibility. Initially, this enabled mum to continue living independently at home, supporting her routines, cleaning, shopping and just being there for a chat. Later they made daily social visits to mum in her rest home which was a welcome highlight to mum's day. As both myself and my sister both live at a distance, the dedicated app was a communication godsend. The Bellevie carers weren't Mum's employees - they became valued family friends.

May we suggest that the BelleVie website is updated to reflect the recent staff changes and remove those that have left the organisation.

Absolutely incredible service. The care and support received has been second to none from both the carers and the management. As an entire family we cannot speak highly enough of the team involved and are hugely grateful for everything they've done and continue to do. It has been a true blessing at this difficult time and we sincerely thank you all.

My experience with Bellevie has been excellent. From point of first contact, to establishing the needs of my elderly Mum , setting up and then activating the ongoing care, the process has been very professionally executed and straightforward. All the people who work for this company are first class, compassionate, practical and truly professional in their approach. The 'pop in' evening visits have proved invaluable and given me reassurance from team members who are helpful, competent, and efficient. Most importantly they never appear rushed to move on the their next commitment and thus the service is very good value. It is with complete confidence that I can recommend this company to others who may be seeking assistance for an elderly relative. I particularly appreciate the short report they provide after each visit which gives the family who may not be on hand a clear understanding of the tasks completed and reassurance that their loved one is okay.

We find all carers to be kind and careful handling Janet and treat her with respect.

Unbelievable support and I can't recommend them enough if looking for caring , adaptable care

We have been very pleased with the service we are receiving from Belle Vie. The staff are all very warm and caring as well as very professional in their work. They appreciate that for my husband, some days are better than others, and take a positive approach to whatever he can manage on the day. They help him with his exercises, which is making a real difference to his recovery

We are very pleased with the care team and the level of care provided by BelleVie. The carers are lovely: very professional but also kind and caring. They provide an efficient service that balances our needs with good humour whilst maintaining safety and dignity.

If he cooperates well then they will do some house work to help me.

Got not to say as up to now Im happy so far as such but don't want people I know or really (ALL young people) if you can understand I have to have older one with care experience.

The carers are very helpfull and help me to live in my own home, & help get my meals. They are very friendly.

I am truly delighted with the care I receive from Bellevie. All the carers I have tick the boxes viz. punctual, very polite and caring, good listners, extremely kind and on occasions go the extra mile (still with a smile on their faces!) (They sound almost too good to be true - but fortunately they are true!

My team works together supporting me.

I am a double amputee and rely on carers to get me up, washed and dressed every morning. Then back to bed every night. I am very lucky that the carers I have are prompt, efficient and very pleasant and caring.

The Team have provided a support mechanism which allows Mum to still have a degree of independence in her own home & the Team are knowledgeable in areas that Mum requires on a day to day basis. Taking the time to speak & laugh with Mum, prompt her when required & getting to know her goes such a long way to Mum having a life rather than an existence. A big thank you from my family to the Ponteland Team for all your hard work & long hours spent caring for our older generation.

Excellent service from a team of carers who genuinely cared about my mam. They were efficient, supportive, reliable and organised. They took time to get to know my mam and how she wanted her support and care to be. Highly recommended.

On behalf of my father, and myself, thank you. BelleVie for all that you have done. We would certainly recommend BelleVie.

I think the care provided by the team from BelleVie was excellent. They looked after mum with compassion and dignity and helped her to remain in her own home for as long as possible. The app where the carers posted their visits really helped as we live a long way from her. I would certainly recommend BelleVie to any family who needed support and care for their loved ones.

Very good - happy with the staff - treated well. Staff are approachable - needs are met.

I have found the service to be very good. The staff come at the arranged time and are friendly, kind, respectful and responsive. I would have no hesitation in recommending the service.