Home Care Providers Owned by Bellevie Care Ltd in Northumberland

We are very pleased with the care team and the level of care provided by BelleVie. The carers are lovely: very professional but also kind and caring. They provide an efficient service that balances our needs with good humour whilst maintaining safety and dignity.

If he cooperates well then they will do some house work to help me.

Got not to say as up to now Im happy so far as such but don't want people I know or really (ALL young people) if you can understand I have to have older one with care experience.

The carers are very helpfull and help me to live in my own home, & help get my meals. They are very friendly.

I am truly delighted with the care I receive from Bellevie. All the carers I have tick the boxes viz. punctual, very polite and caring, good listners, extremely kind and on occasions go the extra mile (still with a smile on their faces!) (They sound almost too good to be true - but fortunately they are true!

My team works together supporting me.

I am a double amputee and rely on carers to get me up, washed and dressed every morning. Then back to bed every night. I am very lucky that the carers I have are prompt, efficient and very pleasant and caring.

The Team have provided a support mechanism which allows Mum to still have a degree of independence in her own home & the Team are knowledgeable in areas that Mum requires on a day to day basis. Taking the time to speak & laugh with Mum, prompt her when required & getting to know her goes such a long way to Mum having a life rather than an existence. A big thank you from my family to the Ponteland Team for all your hard work & long hours spent caring for our older generation.

Excellent service from a team of carers who genuinely cared about my mam. They were efficient, supportive, reliable and organised. They took time to get to know my mam and how she wanted her support and care to be. Highly recommended.

On behalf of my father, and myself, thank you. BelleVie for all that you have done. We would certainly recommend BelleVie.

I think the care provided by the team from BelleVie was excellent. They looked after mum with compassion and dignity and helped her to remain in her own home for as long as possible. The app where the carers posted their visits really helped as we live a long way from her. I would certainly recommend BelleVie to any family who needed support and care for their loved ones.

Very good - happy with the staff - treated well. Staff are approachable - needs are met.

I have found the service to be very good. The staff come at the arranged time and are friendly, kind, respectful and responsive. I would have no hesitation in recommending the service.

We are very happy with the care received. The carers are very prompt and thorough, friendly and give good service.

I cannot over emphasise the excellence of the staff to provide my wife with care. Not only are they very efficient, they are like a breath of fresh air. Their presence lightens up our day

Have found all carers very good, all very diligent and careful and do the job satisfactory.

The care which Mum has received from BelleVie carers has been exceptional. They have taken a genuine interest in her and her welfare and have come to be regarded as family friends. When problems have arisen, they have shown initiative and been quick to step up and do whatever has been required to ensure Mum's welfare and safety, even accompanying to hospital until she could be admitted in the early hours of the morning. Communication with carers has been consistently good and living at a distance from Mum, this has been a great reassurance to both myself and my sister. The only thing which might be improved is the speed and consistency of responses to questions directed to management. Having said this, when compared with others' experience of care agencies BelleVie consistently comes out on top.

BelleVie carers are the best. They consistently go above and beyond to ensure my mother-in-law is happy, safe and comfortable in her own home. We have regular contact with them through the app updates which are very reassuring as we live so far away. As well as providing general care, visits often include running errands, picking up prescriptions or taking my mother-in-law out for a run in the car for some fresh air. They also spend time with her at home and we couldn't be happier with the service.

We really appreciate the amazing standard of care you all provide, thank you.

I've been using BelleVie (Northumberland) since moving to the area almost a year ago. My carers have become like friends to me, they take me out for some sea air, coffee and a chat. It does me the world of good. They help me with shopping and any other errands. They help me to maintain my independence with dignity.