Home Care Providers Owned by Seren Healthcare Solutions in Newport

Are you responsible for the marketing of Seren Healthcare Solutions? View your Advertising Options

Seren Healthcare Solutions Locations in Newport (1)

Loading...
1 Home Care Providers owned by Seren Healthcare Solutions in Newport

Other Home Care Provider Groups you may be interested in:

Seren Healthcare Solutions Reviews in Newport (1)

Reviews Posted for members of Seren Healthcare Solutions.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Seren Healthcare Solutions
Loading...
Showing 1 reviews matching selected criteria
Review of Seren Healthcare Solutions from John G (Client / Service User) published on 16 January 2025 Submitted via Website
Overall Experience

Absolutely awful. Poorly trained. Staff, some with poor English skills, seem unable to perform simple tasks like change an overnight catheter. Left one night with catheter leaking everywhere. Seren's excuse was they were not familiar with the hospital type I had received, not happy and contemplating legal advice.

Reply from Rhian Pope, Registered Manager at Seren Healthcare Solutions

Thank you for taking the time to share your feedback. We are deeply sorry to hear about your experience and the distress caused by the issues you encountered. Providing high-quality care is our top priority, and we sincerely regret that we did not meet your expectations in this instance. Your...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Seren Healthcare Solutions.

News (0)

News

There are no news items for Seren Healthcare Solutions.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Seren Healthcare Solutions to verify any information. View our terms and conditions. Seren Healthcare Solutions has a Basic Service - more info.