15F, Whitmore Road, Birmingham B10 0NR
Care Provided
- Dementia
Home Care Providers Owned by Goldcrest Healthcare Service Ltd
Home Care Providers Owned by Goldcrest Healthcare Service Ltd
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Goldcrest Healthcare Service Ltd Locations (6)
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6 Home Care Providers owned by Goldcrest Healthcare Service Ltd
143 Lawrence Hill, Bristol BS5 0BT
Care Provided
- Dementia
Unit 14A, Highgate Craft Centre, Highgate Square, Birmingham B12 0DU
Care Provided
Unit 1, Red Lion Court, Alexandra Road, Hounslow TW3 1JS
Care Provided
- Live-in Care
- Dementia
- Visiting Care
Halifax House 93-101, Bridge Street, Manchester M3 2GX
Care Provided
- Dementia
The Old Courthouse, Orsett Road, Grays RM17 5DD
Care Provided
- Dementia
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Goldcrest Healthcare Service Ltd Reviews (3)
Reviews Posted for members of Goldcrest Healthcare Service Ltd.
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Overall Experience
Date Published
Reviewer Connection to Goldcrest Healthcare Service Ltd
Review of Goldcrest Heathcare Service (Birmingham) from Mayur P (Son of Client) published on 8 September 2023 Submitted via Website
Overall Experience
Goldcrest Healthcare Service, have been providing service to my mother for the past year. My mother has Dementia and doesn't remember much from one minute to the next. I am the son and live with her and my father who also has Dementia. I am writing this review, due to the dissatisfaction of the service provided by the carers being sent out, to aid my mother with a shower. The carers stand around outside the shower room, whilst my mother has a shower, then once finished they never clean and wipe down the shower room. They hardly ever do anything else like make breakfast or anything else that is commensurate as stated and written in the promise of service they have given in my mother's service file. I have over the year made many complaints to management, i.e. of, lateness of service (sometimes up to 2hrs), or not even turning up!... But nothing has been done, to rectify these issues.
I have a home CCTV, for safety and monitoring purposes.
Reply from Naheed Akhtar, Branch Manager at Goldcrest Heathcare Service (Birmingham)
We acted swiftly on receiving concerns from the client's son. The social service support plan only includes assistance with showers in the morning. The care staff assists the client with showers and wipes clean the shower room. The social work team were also intimated of the son's concerns and our...
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Goldcrest Healthcare Service (Midlands) from Jan B (Daughter of Client) published on 19 April 2023 Submitted via Website
Overall Experience
The company and staff are very caring and professional in all they do. The carer is very helpful and understanding, communication is outstanding and she keeps me and my sister up to date with regard to my dad, who they care for. Great service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Goldcrest Healthcare Service (Midlands) from M J (Wife of Client) published on 13 April 2022 Submitted via Website
Overall Experience
My husband has Lewy body dementia. We have had Goldcrest coming in daily since April 2021. The carers we have are brilliant with my husband. They interact with him and show him the utmost respect. He had a spell in hospital. We now have the carers back with us, the whole of the team is there for you. They treat the family of the person they care for also with great respect.
We now have them coming in 4 times a day because his illness has gotten worse.
We now have them coming in 4 times a day because his illness has gotten worse.
I can honestly say I would recommend the two carers we have, they are second to none.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
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Frequently Asked Questions about Goldcrest Healthcare Service Ltd
Costs for home care providers owned by Goldcrest Healthcare Service Ltd
Average costs for home care provided by Goldcrest Healthcare Service Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Goldcrest Healthcare Service Ltd, based on undefined out of their 6 locations.
| Type of Care Provided | Average Weekly Cost |
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Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Average costs for home care provided by Goldcrest Healthcare Service Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Goldcrest Healthcare Service Ltd, based on undefined out of their 6 locations.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
How many Agencies does Goldcrest Healthcare Service Ltd own?
Goldcrest Healthcare Service Ltd own 6 Agencies.
Which Goldcrest Healthcare Service Ltd Agencies have the highest review score?
Goldcrest Healthcare Service (Midlands), Goldcrest Heathcare Service (Birmingham) & Goldcrest Healthcare Service (Bristol) have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Goldcrest Healthcare Service Ltd to verify any information. View our terms and conditions. Goldcrest Healthcare Service Ltd has a Basic Service - more info.