Home Care Providers Owned by Goldcrest Healthcare Service Ltd in West Midlands
Only the locations & reviews in West Midlands for Goldcrest Healthcare Service Ltd are showing below.
View the details of all 4 locations (with 3 reviews) owned by Goldcrest Healthcare Service Ltd
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Goldcrest Healthcare Service Ltd Locations in West Midlands (2)
Goldcrest Healthcare Service (Midlands)
2 reviews
Unit 14A, Highgate Craft Centre, Highgate Square, Birmingham B12 0DU
Goldcrest Heathcare Service (Birmingham)
1 review
15F, Whitmore Road, Birmingham B10 0NR
- Care Provided
- Dementia
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Goldcrest Healthcare Service Ltd Reviews in West Midlands (3)
Reviews posted for members of Goldcrest Healthcare Service Ltd
Review of
Goldcrest Heathcare Service (Birmingham)
from Mayur P (Son of Client) published on 8 September 2023 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Goldcrest Healthcare Service, have been providing service to my mother for the past year. My mother has Dementia and doesn't remember much from one minute to the next. I am the son and live with her and my father who also has Dementia. I am writing this review, due to the dissatisfaction of the service
provided by the carers being sent out, to aid my mother with a shower. The carers stand around outside the shower room, whilst my mother has a shower, then once finished they never clean and wipe down the shower room. They hardly ever do anything else like make breakfast or anything else that is commensurate as stated and written in the promise of service they have given in my mother's service file. I have over the year made many complaints to management, i.e. of, lateness of service (sometimes up to 2hrs), or not even turning up!... But nothing has been done, to rectify these issues.
I have a home CCTV, for safety and monitoring purposes.
I have a home CCTV, for safety and monitoring purposes.
Reply from Naheed Akhtar, Branch Manager at Goldcrest Heathcare Service (Birmingham)
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Value for Money
Review of
Goldcrest Healthcare Service (Midlands)
from Jan B (Daughter of Client) published on 19 April 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The company and staff are very caring and professional in all they do. The carer is very helpful and understanding, communication is outstanding and she keeps me and my sister up to date with regard to my dad, who they care for. Great service.
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Review of
Goldcrest Healthcare Service (Midlands)
from M J (Wife of Client) published on 13 April 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has Lewy body dementia. We have had Goldcrest coming in daily since April 2021. The carers we have are brilliant with my husband. They interact with him and show him the utmost respect. He had a spell in hospital. We now have the carers back with us, the whole of the team is there for you.
They treat the family of the person they care for also with great respect.
We now have them coming in 4 times a day because his illness has gotten worse.
I can honestly say I would recommend the two carers we have, they are second to none.
We now have them coming in 4 times a day because his illness has gotten worse.
I can honestly say I would recommend the two carers we have, they are second to none.
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Awards / Recognitions (0)
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