Home Care Provider Owned by Kwikfix Recruitment Services Ltd in Cambridgeshire

organised and ensured she was receiving the correct medication. They were able to sensitively assess my mother as to her long term needs and offered invaluable feedback that supported her move to a care home. I am incredibly grateful for all their professional support and cheerfulness. I felt confident to leave my mother in their care and couldn't have asked for more. Thank you.

took onboard extra tasks and visits and without their help I could not have coped with the situation.
Thank you Kwikfix, you really cared.

visited today a week after she left and Mum did remember her, that in itself is a minor miracle. I say all this so you can see that the staff are truly fantastic. Thank you so much.

bed. Disgraceful considering this ended up being her last Christmas with us.
Sadly my nan passed away in her sleep and carers entered to find her deceased. Ambulance was called and the office was made aware of her passing however, I got a phone call that very same afternoon asking how my nan was.
Office staff were terrible and cannot organise an army of ants.

toilet was blocked and left by carers. Around my mum's bed, there is damage to the walls. General lack of care for my mum's property. Food served to mum is sometimes prepared incorrectly or given to her cold and even once frozen. Washing up by the carers is inadequate. Knife and forks tend to not have been cleaned correctly and need to be rewashed. Carers don't tidy up after themselves. Leave messy work surfaces. Not disposing of rubbish correctly. Safety lock has been left open with code on show a few times now. The biggest issue with the carers from this company is that they are in a rush to get in and out and ask to leave early. This leads to the carers making mistakes and not providing the proper care needed.

well in communication and conversation; ultimately giving us a pleasurable, satisfying and comfortable experience and genuine dedication to ensure our needs are met.

stuff transportation cars offer breakdown often don't get phone by headquarters .plus if drivers are stuck in traffic also the staff would say we were late because of the traffic always traffic on the road .anyway. Think that what I meant by management issues.

especially when carers reported issue and asked office to advice clients.