Carewatch (North West Wiltshire) saves the day!
My dad(with Alzheimer's) and my mum (due to have a hip replacement operation) were booked in to stay for three weeks of respite and post-op care at a lovely residential home, but just four days before the op date, the residential home has to suddenly cancel all new admissions! Alternative respite accommodation at short notice and current circumstances was just not available and panic set in...
However, having only recently started some ongoing morning care for my dad, the lovely Carewatch (Noth West Wilshire) team truly went above and beyond the call of duty to help overcome this emergency situation and raffled their staff who stepped forward to do extra shifts to provide extra care for my dad morning and evening whilst Mum was in the hospital, then also added extra time for Mum too, whilst she has been recovering form surgery.
Every single member of the Carewatch team has been wonderful, from the staff members who visit and attend to my parents in their home, to the staff who I have spoken to or emailed at the office. Everyone, without exception, has been nothing but considerate, kind, caring, understanding, charming, helpful, happy and efficient in all they do. My parents are really happy and very grateful, as am I. We cannot thank everyone at Carewatch (North West Wiltshire) enough.