Home Care Providers Owned by Sante Care At Home Ltd
8.7
Group Review Score
(the average from all locations with a review score)
Sante Care At Home Ltd Locations (2)
Sante Care at Home - Devon
8.9
6 reviews
12 Plymouth Road, Tavistock PL19 8AY
"My mother urgently needed live-in care. The first provider I contacted advertised an ability to provide care within 24hrs. On the phone,…" Read all 6 reviews
Sante Care at Home, in Tavistock in West Devon, provides person-centred live-in home care service. They cover all areas around Plymouth, Devon and Cornwall. By placing respect, trust and dignity at the centre of their practice, the team of experienced… Read more about Sante Care at Home - Devon
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £30 / hour
- Live-in Care from £1,400 / week
Sante Care at Home - Surrey
8.5
10 reviews
74 Link Lane, Wallington SM6 9DZ
"I was in a care home from April 2018 until February 2022. I moved into a flat as I wanted to be more independent but required a live-in…" Read all 10 reviews
Santé Care at Home provides live-in care service to people living in Surrey and the surrounding areas. Their live-in care service has been designed for home-loving and independently-minded people. They provide live-in carers who will help you to stay… Read more about Sante Care at Home - Surrey
- Care Provided
- Live-in Care
- Dementia
- Visiting Care from £30 / hour
- Live-in Care from £1,400 / week
Sante Care At Home Ltd Reviews (16)
8.7
Sante Care At Home Ltd has a Group Review Score of 8.7 (8.722) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sante Care At Home Ltd must have a Review Score.
Review of
Sante Care at Home - Devon
from C F (Daughter of Client) published on 14 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother urgently needed live-in care. The first provider I contacted advertised an ability to provide care within 24hrs. On the phone, they amended that to within 72hrs of an assessment visit. At the visit, they hummed and hawed over even that, quoted £900/wk more than the price given on the phone
and reserved their greatest enthusiasm for getting signatures on a direct debit. Then later phoned to say they couldn't help, because of concerns which they hadn't bothered to raise when they were visiting.
When I telephoned Sante Care at Home it was completely different. They visited very quickly, spent the time finding out about Mum rather than waving forms at us & were relaxed about things which had bothered the other provider (eg. rural location). They were also able to provide the care which was needed. We had two live-in carers; both were extremely pleasant, competent, flexible and quick to learn. I felt completely comfortable leaving my mother with them. I'd definitely use again.
When I telephoned Sante Care at Home it was completely different. They visited very quickly, spent the time finding out about Mum rather than waving forms at us & were relaxed about things which had bothered the other provider (eg. rural location). They were also able to provide the care which was needed. We had two live-in carers; both were extremely pleasant, competent, flexible and quick to learn. I felt completely comfortable leaving my mother with them. I'd definitely use again.
Reply from Gosia Dennis, Director at Sante Care at Home - Devon
Thank you very much for your kind review, which is very much appreciated. Best wishes from all of us at Sante Care at Home in Tavistock.
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Review of
Sante Care at Home - Devon
from Mandy B (Friend of Client) published on 26 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Sante Care began providing a 24-hour live-in care package for my friend who was suffering from Motor neurone disease from April 23 to September 23 when my friend sadly passed away.
There were challenges in the beginning due to the complexity of the amount of care required but Santa Care were respectful
There were challenges in the beginning due to the complexity of the amount of care required but Santa Care were respectful
and helpful in trying to fulfil my friend's needs. In the early days, there were a few changes to the care team but one of the initial carers that started in April on the first week was caring for my friend as waking night care on rotation until the last night when she passed away. This carer was held in very high regard by my friend and her family. In the last few months of my friend's life, there were 4 carers rotating 24/7 waking care - this was very intense for the carers, my friend and her family. The 4 ladies were amazing and treated my friend with professionalism, respect and dignity but were also very caring, kind and sympathetic to her complex needs and the difficult medical and personal care required.
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Review of
Sante Care at Home - Surrey
from Gillian P (Client) published on 15 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was in a care home from April 2018 until February 2022. I moved into a flat as I wanted to be more independent but required a live-in carer. A friend recommended Sante Care. During the past two years the service Sante Care has provided has been excellent. They always make sure that the client is satisfied
with the service they are providing. They also ensure that their staff are happy with their placement. The communication from Sante Care is excellent, in my opinion, this is very important. My carers have always shown me respect, and have always been extremely attentive to my needs. Family and friends have always remarked how pleasant the carers have always been. The manager is always available if needed and always ensures that the carers are all always fully trained.
Reply from Gosia Dennis, Director at Sante Care at Home - Surrey
Thank you very much for your kind review, which is very much appreciated.
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Review of
Sante Care at Home - Surrey
from carolyn M E (Mother of Client) published on 5 October 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Sante Care was recommended to my son, who is a tetraplegic, by a care worker in the home where he was staying whilst waiting to go into Independent Living. This was in 2016 and the same, wonderful carer has been his residential assistant for nearly 7 years. Sante Care are absolutely genius at finding
the right carer for the right client. They take a long time to find the most suitable match, they certainly succeeded with us. I bless the day that my son's carer came into our lives. He is totally trustworthy, reliable, polite, honest and intelligent. We rarely have problems with cover but when the unexpected does occur Sante Care are immediately on the ball in providing good, reliable and highly professional replacement carers. I trust them completely and am delighted with their service. The manager is very approachable and sympathetic to our needs.
Reply from Gosia Dennis, Director at Sante Care at Home - Surrey
Thank you very much for your kind review, which is very much appreciated. Sante Team.
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Review of
Sante Care at Home - Devon
from Sally S (Daughter of Client) published on 4 October 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When the living and care situation of my elderly parents became desperate, I contacted Sante Care at Home at very short notice, asking for their help. The manager was so understanding and reassuring and did everything she could to assist. Live-in care was what I wanted for my parents, as I felt they
would be happier remaining in their own home and familiar surroundings.
The management and carers have been so kind and respectful of my parents, treating them with the dignity that they so deserve. My father continues to be cared for in his own home and I am kept updated with his health and wellbeing. I have peace of mind knowing that he is being cared for in the best possible environment, in his twilight years.
I am extremely grateful to the management and staff of Sante Care.
The management and carers have been so kind and respectful of my parents, treating them with the dignity that they so deserve. My father continues to be cared for in his own home and I am kept updated with his health and wellbeing. I have peace of mind knowing that he is being cared for in the best possible environment, in his twilight years.
I am extremely grateful to the management and staff of Sante Care.
Reply from Gosia Dennis, Director at Sante Care at Home - Devon
Thank you very much for your kind review, which is very much appreciated.Sante Team
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Review of
Sante Care at Home - Devon
from A R (Solicitor of Client) published on 29 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been working with care agencies for a number of years and it has been hard to find an agency who deliver a service to the standard I would expect to receive for a member of my own family. Sante Care have absolutely achieved not only an immensely caring service both within the care staff they
employ, but also their managers. As is often the case, a package of care is needing to be provided urgently and often at a very complex level of requirements - on each and every occasion Sante Care have delivered an exceptional service. Both myself as an attorney, the clients and their families are afforded such kindness and care together with the assurances of continuity of care and staff provision. Sante Care absolutely go the extra mile no matter what day or time, I am always able to speak with someone who can offer help and advice.
Reply from Gosia Dennis, Director at Sante Care at Home - Devon
Thank you very much for your kind feedback, which is very much appreciated.
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Review of
Sante Care at Home - Devon
from Paul L (Son of Client) published on 29 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very well-run company. All our concerns and any issues have always been promptly dealt with. The day to day support is superb and the individual carers have always been reliable and professional. They take pride in their work and I would recommend Sante Care at Home to anyone in need of help.
Reply from Gosia Dennis, Director at Sante Care at Home - Devon
Thank you very much, Paul, for your kind feedback, which is very much appreciated.
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Review of
Sante Care at Home - Devon
from Kit N (Wife of Client) published on 29 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband and I have had tremendous support from Sante Care at Home for over 19 months now - it has changed our lives! When the permanent carer has had time off, we've also been well-supported too. If there has been a problem (with just one carer), it was sorted quickly and sympathetically.
We would
We would
recommend the service to anyone. All carers have got on well with the dog - the only fault there is that he is spoilt!
Accounting: This has been a little erratic in the past because my computer does not accept your standard billing, A member of staff has to send my bills separately and there is a lag every time in the invoicing.
There has also been the odd error (quickly corrected, however).
Checks from admin staff: This is a difficult area to get absolutely right! Because we are a busy household, it can be difficult to fit in the 'overseer' at times. Everyone is always pleasant, of course.
Overall, I'd say they are cooperative.
Accounting: This has been a little erratic in the past because my computer does not accept your standard billing, A member of staff has to send my bills separately and there is a lag every time in the invoicing.
There has also been the odd error (quickly corrected, however).
Checks from admin staff: This is a difficult area to get absolutely right! Because we are a busy household, it can be difficult to fit in the 'overseer' at times. Everyone is always pleasant, of course.
Overall, I'd say they are cooperative.
Reply from Gosia Dennis, Director at Sante Care at Home - Devon
Thank you very much for your kind feedback which is very much appreciated.
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Review of
Sante Care at Home - Surrey
from Lesley C (Daughter of Client) published on 24 June 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The overall standard of care is excellent. The manager is very understanding and easy to talk to and all the carers provided have been extremely kind and thoughtful. We were particularly grateful that at the beginning they were able to provide someone to help at very short notice.
Reply from Ann Sayers and Gosia Dennis, Directors at Sante Care at Home - Surrey
Thank you very much for your kind review, which is very much appreciated.
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Review of
Sante Care at Home - Surrey
from Daniel E (Client) published on 24 June 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been a client of Sante for 3 and 1/2 years (since January 2017). The quality of care provided by the agency has been nothing short of impeccable since the outset. Not only are the care assistants extremely well trained, but they are also professional and responsible and of a friendly disposition.
Another noteworthy aspect of the agency is that they respond rapidly and efficiently to incidents when they occur. Sante takes their duty of care very seriously and this has been very reassuring to my family, who feel they can trust completely in the agency. I am extremely happy with the service provided by Sante and would not consider changing or even looking at other agencies now.
Reply from Ann Sayers and Gosia Dennis, Directors at Sante Care at Home - Surrey
Thank you very much for your kind review, which is very much appreciated.
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Review of
Sante Care at Home - Surrey
from David (Client) published on 19 June 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Being a small company it can give personal and individual care, and the lady who runs it will go out of her way to meet your needs.
And you get all this for a very good price, so it's a win-win situation.
And you get all this for a very good price, so it's a win-win situation.
Reply from Gosia Dennis, Director at Sante Care at Home - Surrey
Thank you very much for your kind review which is very much appreciated.
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Review of
Sante Care at Home - Surrey
from Paula S (Client) published on 23 September 2019 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am delighted with the 24-hour care Sante Care at Home have provided for my 90-year-old mother, who suffers from Alzheimer's and cannot recommend them highly enough.
Her two Polish carers have been excellent caring, compassionate and trustworthy, not only attending to her care needs but also providing
Her two Polish carers have been excellent caring, compassionate and trustworthy, not only attending to her care needs but also providing
companionship and stimulation.
They have made an enormously positive impact on her life and have given myself and the
family the reassurance that she is being given first-class care and supervision 24 hours a day. The management at Sante Care at Home are constantly supervising the carers and any issues or concerns the family have, are resolved quickly and efficiently.
We have had no problems and as I said before, I cannot recommend them highly enough.
They have made an enormously positive impact on her life and have given myself and the
family the reassurance that she is being given first-class care and supervision 24 hours a day. The management at Sante Care at Home are constantly supervising the carers and any issues or concerns the family have, are resolved quickly and efficiently.
We have had no problems and as I said before, I cannot recommend them highly enough.
Reply from Gosia Dennis at Sante Care at Home - Surrey
Thank you very much for your lovely comments which are very much appreciated. Caring for your Mum was a real pleasure. Hope you are all well.
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Review of
Sante Care at Home - Surrey
from Liz S (Daughter of Client) published on 30 July 2019 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Sante Care at Home have been providing 24-hour care for my mother since 2017 when she was recovering from a broken hip. They have worked with my mother and her family to support her in increasing her mobility and ensuring she can remain living at home. They have always tried to match carers with my
mother and keep us informed when there are going to be changes.
Reply from Gosia Dennis at Sante Care at Home - Surrey
Thank you Liz for taking the time to review our service. We very much appreciate your feedback.
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Review of
Sante Care at Home - Surrey
from Jenny B (Client) published on 26 July 2019 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On the whole, my carers have all been great, there have been a couple of bad ones but they have sorted it straight away, they both are very caring people.
Reply from Gosia Dennis at Sante Care at Home - Surrey
Thank you, Jenny, for taking the time to review our service. We very much appreciate your feedback.
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Review of
Sante Care at Home - Surrey
from John S (Son of Client) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In very difficult circumstances, Sante's carers do their very best for my mother in terms of caring for her. On the whole they have all been kind, compassionate, considerate, caring and very patient. Most have gone the 'extra mile' to make my mother's life as easy as possible. I cannot fault their
overall attitude to care and comfort - my only concern is communication - language is a problem at times.
Reply from Gosia Dennis, Owner / Director at Sante Care at Home - Surrey
Thank you very much for your kind review.
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Review of
Sante Care at Home - Surrey
from Elizabeth S (Daughter of Client) published on 27 January 2017 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Sante Care at Home were recommended to me when it became unsafe for my mother to live alone.
They offer an excellent service and go out of their way to get things right, regularly reviewing her care plan as her needs change. We have had a few emergencies and it has been very reassuring to know that
They offer an excellent service and go out of their way to get things right, regularly reviewing her care plan as her needs change. We have had a few emergencies and it has been very reassuring to know that
in any eventuality the agency are immediately on hand to resolve any problems, whilst maintaining a seamless and professional service.
Their manner is friendly and approachable, mums needs are respected and any suggestions noted and implemented.
The live-in carer is discreet, yet offers support when needed, giving the whole family peace of mind.
I would be happy to recommend Sante Care at Home to anyone who wants an agency they can trust.
Their manner is friendly and approachable, mums needs are respected and any suggestions noted and implemented.
The live-in carer is discreet, yet offers support when needed, giving the whole family peace of mind.
I would be happy to recommend Sante Care at Home to anyone who wants an agency they can trust.
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Frequently Asked Questions about Sante Care At Home Ltd
Costs for home care providers owned by Sante Care At Home Ltd
Average costs for home care provided by Sante Care At Home Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Sante Care At Home Ltd, based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £30 |
| Live-in Care (weekly) | £1,400 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Sante Care At Home Ltd own?
Sante Care At Home Ltd own 2 Agencies.
Which Sante Care At Home Ltd Agencies have the highest review score?
Sante Care at Home - Devon & Sante Care at Home - Surrey have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sante Care At Home Ltd to verify any information. View our terms and conditions. Sante Care At Home Ltd has an Enhanced Service – more info.