Home Care Provider Owned by Sante Care At Home Ltd in Surrey
8.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Surrey for Sante Care At Home Ltd are showing below.
View the details of all 2 locations (with 16 reviews) owned by Sante Care At Home Ltd
Sante Care At Home Ltd Locations in Surrey (1)
Sante Care at Home - Surrey
8.5
10 reviews
74 Link Lane, Wallington SM6 9DZ
"I was in a care home from April 2018 until February 2022. I moved into a flat as I wanted to be more independent but required a live-in…" Read all 10 reviews
Santé Care at Home provides live-in care service to people living in Surrey and the surrounding areas. Their live-in care service has been designed for home-loving and independently-minded people. They provide live-in carers who will help you to stay… Read more about Sante Care at Home - Surrey
- Care Provided
- Live-in Care
- Dementia
- Visiting Care from £30 / hour
- Live-in Care from £1,400 / week
Sante Care At Home Ltd Reviews in Surrey (10)
8.7
Sante Care At Home Ltd has a Group Review Score of 8.7 (8.722) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sante Care At Home Ltd must have a Review Score.
Review of
Sante Care at Home - Surrey
from Gillian P (Client) published on 15 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was in a care home from April 2018 until February 2022. I moved into a flat as I wanted to be more independent but required a live-in carer. A friend recommended Sante Care. During the past two years the service Sante Care has provided has been excellent. They always make sure that the client is satisfied
with the service they are providing. They also ensure that their staff are happy with their placement. The communication from Sante Care is excellent, in my opinion, this is very important. My carers have always shown me respect, and have always been extremely attentive to my needs. Family and friends have always remarked how pleasant the carers have always been. The manager is always available if needed and always ensures that the carers are all always fully trained.
Reply from Gosia Dennis, Director at Sante Care at Home - Surrey
Thank you very much for your kind review, which is very much appreciated.
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Review of
Sante Care at Home - Surrey
from carolyn M E (Mother of Client) published on 5 October 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Sante Care was recommended to my son, who is a tetraplegic, by a care worker in the home where he was staying whilst waiting to go into Independent Living. This was in 2016 and the same, wonderful carer has been his residential assistant for nearly 7 years. Sante Care are absolutely genius at finding
the right carer for the right client. They take a long time to find the most suitable match, they certainly succeeded with us. I bless the day that my son's carer came into our lives. He is totally trustworthy, reliable, polite, honest and intelligent. We rarely have problems with cover but when the unexpected does occur Sante Care are immediately on the ball in providing good, reliable and highly professional replacement carers. I trust them completely and am delighted with their service. The manager is very approachable and sympathetic to our needs.
Reply from Gosia Dennis, Director at Sante Care at Home - Surrey
Thank you very much for your kind review, which is very much appreciated. Sante Team.
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Review of
Sante Care at Home - Surrey
from Lesley C (Daughter of Client) published on 24 June 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The overall standard of care is excellent. The manager is very understanding and easy to talk to and all the carers provided have been extremely kind and thoughtful. We were particularly grateful that at the beginning they were able to provide someone to help at very short notice.
Reply from Ann Sayers and Gosia Dennis, Directors at Sante Care at Home - Surrey
Thank you very much for your kind review, which is very much appreciated.
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Review of
Sante Care at Home - Surrey
from Daniel E (Client) published on 24 June 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been a client of Sante for 3 and 1/2 years (since January 2017). The quality of care provided by the agency has been nothing short of impeccable since the outset. Not only are the care assistants extremely well trained, but they are also professional and responsible and of a friendly disposition.
Another noteworthy aspect of the agency is that they respond rapidly and efficiently to incidents when they occur. Sante takes their duty of care very seriously and this has been very reassuring to my family, who feel they can trust completely in the agency. I am extremely happy with the service provided by Sante and would not consider changing or even looking at other agencies now.
Reply from Ann Sayers and Gosia Dennis, Directors at Sante Care at Home - Surrey
Thank you very much for your kind review, which is very much appreciated.
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Review of
Sante Care at Home - Surrey
from David (Client) published on 19 June 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Being a small company it can give personal and individual care, and the lady who runs it will go out of her way to meet your needs.
And you get all this for a very good price, so it's a win-win situation.
And you get all this for a very good price, so it's a win-win situation.
Reply from Gosia Dennis, Director at Sante Care at Home - Surrey
Thank you very much for your kind review which is very much appreciated.
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Review of
Sante Care at Home - Surrey
from Paula S (Client) published on 23 September 2019 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am delighted with the 24-hour care Sante Care at Home have provided for my 90-year-old mother, who suffers from Alzheimer's and cannot recommend them highly enough.
Her two Polish carers have been excellent caring, compassionate and trustworthy, not only attending to her care needs but also providing
Her two Polish carers have been excellent caring, compassionate and trustworthy, not only attending to her care needs but also providing
companionship and stimulation.
They have made an enormously positive impact on her life and have given myself and the
family the reassurance that she is being given first-class care and supervision 24 hours a day. The management at Sante Care at Home are constantly supervising the carers and any issues or concerns the family have, are resolved quickly and efficiently.
We have had no problems and as I said before, I cannot recommend them highly enough.
They have made an enormously positive impact on her life and have given myself and the
family the reassurance that she is being given first-class care and supervision 24 hours a day. The management at Sante Care at Home are constantly supervising the carers and any issues or concerns the family have, are resolved quickly and efficiently.
We have had no problems and as I said before, I cannot recommend them highly enough.
Reply from Gosia Dennis at Sante Care at Home - Surrey
Thank you very much for your lovely comments which are very much appreciated. Caring for your Mum was a real pleasure. Hope you are all well.
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Review of
Sante Care at Home - Surrey
from Liz S (Daughter of Client) published on 30 July 2019 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Sante Care at Home have been providing 24-hour care for my mother since 2017 when she was recovering from a broken hip. They have worked with my mother and her family to support her in increasing her mobility and ensuring she can remain living at home. They have always tried to match carers with my
mother and keep us informed when there are going to be changes.
Reply from Gosia Dennis at Sante Care at Home - Surrey
Thank you Liz for taking the time to review our service. We very much appreciate your feedback.
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Review of
Sante Care at Home - Surrey
from Jenny B (Client) published on 26 July 2019 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On the whole, my carers have all been great, there have been a couple of bad ones but they have sorted it straight away, they both are very caring people.
Reply from Gosia Dennis at Sante Care at Home - Surrey
Thank you, Jenny, for taking the time to review our service. We very much appreciate your feedback.
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Review of
Sante Care at Home - Surrey
from John S (Son of Client) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In very difficult circumstances, Sante's carers do their very best for my mother in terms of caring for her. On the whole they have all been kind, compassionate, considerate, caring and very patient. Most have gone the 'extra mile' to make my mother's life as easy as possible. I cannot fault their
overall attitude to care and comfort - my only concern is communication - language is a problem at times.
Reply from Gosia Dennis, Owner / Director at Sante Care at Home - Surrey
Thank you very much for your kind review.
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Review of
Sante Care at Home - Surrey
from Elizabeth S (Daughter of Client) published on 27 January 2017 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Sante Care at Home were recommended to me when it became unsafe for my mother to live alone.
They offer an excellent service and go out of their way to get things right, regularly reviewing her care plan as her needs change. We have had a few emergencies and it has been very reassuring to know that
They offer an excellent service and go out of their way to get things right, regularly reviewing her care plan as her needs change. We have had a few emergencies and it has been very reassuring to know that
in any eventuality the agency are immediately on hand to resolve any problems, whilst maintaining a seamless and professional service.
Their manner is friendly and approachable, mums needs are respected and any suggestions noted and implemented.
The live-in carer is discreet, yet offers support when needed, giving the whole family peace of mind.
I would be happy to recommend Sante Care at Home to anyone who wants an agency they can trust.
Their manner is friendly and approachable, mums needs are respected and any suggestions noted and implemented.
The live-in carer is discreet, yet offers support when needed, giving the whole family peace of mind.
I would be happy to recommend Sante Care at Home to anyone who wants an agency they can trust.
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Awards / Recognitions (0)
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