Pride Home Care has a Group Review Score of 8.0 (8) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pride Home Care must have a Review Score.
Really...
Really happy with the service they provide.
The carers are great and always happy to help. They work hard and take good care of me. My life has improved since Pride has taken over.
The carers are great and always happy to help. They work hard and take good care of me. My life has improved since Pride has taken over.
The first day they received care the carer spent time talking to them both about their lives etc. This was so good as my Mum has Dementia and gets incredibly anxious meeting new people. I cannot thank this lady enough and would like...
Thank you for not only my parents but my peace of mind that they are well looked after.
I would personally like to thank a particular member of staff whilst I had Covid. She went above and beyond and really helped me. She is one of my main carers and she is always there for me. She is very professional. Thank you Pride Home Care for being there for me.
I would personally like to thank a particular member of staff whilst I had Covid. She went above and beyond and really helped me. She is one of my main carers and she is always there for me. She is very professional. Thank you Pride Home Care for being there for me.
Thank you very much for taking the time to leave a review and thank you for your lovely words. I will ensure that your carer gets personally recognised and acknowledged for going above and beyond and for helping you whilst feeling unwell. I am glad you are feeling better and thank you again for choosing Pride Home Care as your care provider. Best wishes.
The service has so far been very good, and recently, the visit timings have been a lot better. We used to receive a weekly roster as to who was down to call and approximate arrival time. This was very helpful in arranging other of my daily tasks. Unfortunately, for the last three weeks, this...
The service has so far been very good, and recently, the visit timings have been a lot better. We used to receive a weekly roster as to who was down to call and approximate arrival time. This was very helpful in arranging other of my daily tasks. Unfortunately, for the last three weeks, this information has not been available to me, even after asking several times why it can't be sent.
Thank you very much for taking the time to leave a review on our service. It is pleasing to hear that your experience and visit times have improved. I am confident we have made the necessary improvements, taken the necessary actions and undertaken the necessary lesson learnt exercises to improve...
Thank you very much for taking the time to leave a review on our service. It is pleasing to hear that your experience and visit times have improved. I am confident we have made the necessary improvements, taken the necessary actions and undertaken the necessary lesson learnt exercises to improve the service for all our users. I have spoken to the care coordinator regarding your not receiving a visit schedule, despite requesting one several times, and I apologise for this shortfall. We will ensure a visit schedule is sent to you regularly moving forward. I hope you are satisfied with my response, though please do not hesitate to contact me directly should you wish to discuss anything further.
I have been in care for three years now and have had very good treatment and I have a lot to thank the carers for i.e. sending me to hospital when I have said I am fine don't worry and more than once I do believe they have saved my life so thank you so so much.
I have been in care for three years now and have had very good treatment and I have a lot to thank the carers for i.e. sending me to hospital when I have said I am fine don't worry and more than once I do believe they have saved my life so thank you so so much.
Thank you for taking time to review our service and for your lovely words. The care team are very fond of looking after you. We have captured some lovely memories and photos along the way and I know the care team look forward to their visits. I am very pleased to hear that they have all put their...
Thank you for taking time to review our service and for your lovely words. The care team are very fond of looking after you. We have captured some lovely memories and photos along the way and I know the care team look forward to their visits. I am very pleased to hear that they have all put their training into practice around Basic Life Support and I will ensure this is passed on to our Training Manager also. Thank you again for your lovely words.
So my mum who has dementia was found by her carers wandering in town today. They took her to the afternoon club, (I think that’s what it’s called) and then made sure she got home safely. She had the best time and to know she was safe was invaluable. She always looks forward to their visits.
So my mum who has dementia was found by her carers wandering in town today. They took her to the afternoon club, (I think that’s what it’s called) and then made sure she got home safely. She had the best time and to know she was safe was invaluable. She always looks forward to their visits.
Thank you for taking the time to leave a review on our service. It was lovely to see your mum enjoy herself our our club and join in with our singing and dancing. Since your mum has attended other clubs and has thoroughly enjoyed herself. Staff are currently in the process of making a memory box...
Thank you for taking the time to leave a review on our service. It was lovely to see your mum enjoy herself our our club and join in with our singing and dancing. Since your mum has attended other clubs and has thoroughly enjoyed herself. Staff are currently in the process of making a memory box for Mum to put photos in for Mum to keep and reminisce. We are relieved that Mum was found safe and staff took the measures to keep her safe. Thank you again for your kind words.
The carers were caring, professional and...
Our sincere thanks to everyone involved Pride Home Care - excellent.
Thank you Caralyn for your lovely words of recommendation. It was a great pleasure looking after you mum and an honor to get to know you all. Your mum became very special to us and we miss her dearly. We have made many memories and captured some lovely photos to treasure. Warm wishes and love to you all and thank you again for your lovely words.
I am extremely grateful for all Pride staff when it comes to my grandmother's care. They have consistently gone above and beyond to keep my nan safe and ensure she can stay in her own home. Not only have they been there for my nan but also myself when again this is not in their job description. I...
I am extremely grateful for all Pride staff when it comes to my grandmother's care. They have consistently gone above and beyond to keep my nan safe and ensure she can stay in her own home. Not only have they been there for my nan but also myself when again this is not in their job description. I can honestly say that all employees I have had contact with within Pride do not just see their role as just a job they will treat your loved one with the same care and respect they would want their own loved ones to be receiving. Thank you will never be enough but if your looking for a care company to care for your loved one with respect and a company that does more than just a job look no further you have found them. Thank you to everyone at Pride for being different from the rest and I can say I have had my fair share of experience with other care company's. I hope if I ever need care I receive this standard of care that Pride provides. Thank you.
Thank you so much for taking time to review our service and profound gratitude for your lovely words. Thank you also for the delivery of the yummy chocolate bakes and treats. We certainly all ran on sugar afterwards. Your Nan has since attended our clubs. She really enjoyed the singing,...
Thank you so much for taking time to review our service and profound gratitude for your lovely words. Thank you also for the delivery of the yummy chocolate bakes and treats. We certainly all ran on sugar afterwards. Your Nan has since attended our clubs. She really enjoyed the singing, interaction and fish and chip lunch and we are all certainly looking forward to our next one. We hope you enjoyed the photos of Nan that were sent to you. Thank you again for all your kind words of support and encouragement. It is certainly the boost we all need. On behalf of the whole care team - thank you.
When our family needed some extra help during my father-in-law’s end-of-life care. Pride Home Care in Attleborough were our saviours. The staff were amazing, professional and compassionate to our needs. I will definitely recommend Pride to everyone who may need a bit of help and support during...
When our family needed some extra help during my father-in-law’s end-of-life care. Pride Home Care in Attleborough were our saviours. The staff were amazing, professional and compassionate to our needs. I will definitely recommend Pride to everyone who may need a bit of help and support during difficult times.
Thank you so much for your heartfelt review. We really appreciate your lovely words and recommendation. It is warming to read and I will definitely pass on your lovely words to the team who cared for your father-in-law. Best wishes from all of at Pride Home Care.
Pride Home Care have been really good with the care they have given my mum and also the managers have been so supportive of my mum and the family after losing a loved one who was taking care of themselves with pride.
Pride Home Care have been really good with the care they have given my mum and also the managers have been so supportive of my mum and the family after losing a loved one who was taking care of themselves with pride.
Thank you very much for your review and the kind words you have left about our service. Sincere condolences and thoughts are with you and your family after the sad loss of your loved one. We have made some lovely memories of the care we provided and they will be missed by us all.
My dad has had care provided by Pride Home Care for a few years now. They currently make 4 visits a day. Throughout the whole time we have had them they have always gone over and above to offer support and care to both Dad and myself. Dad looks forward to their visits, and they are always friendly...
Both Dad and myself would be totally lost without Pride Home Care.
Thank you very much for leaving a lovely review on our services. We really enjoy our visits to Dad and love how he is now attending our service user clubs. As you say, we have been looking after Dad for a while now and you both have become part of our extended family. I will pass on your gratitude to the staff. Thank you again.
My sister has C.O.P.D. and struggles with daily tasks. The care she has been given is exceptional, she has been treated with dignity and compassion and looks upon her carers as such important people in her life. The improvement in her mental health has been remarkable, thank you so much.
My sister has C.O.P.D. and struggles with daily tasks. The care she has been given is exceptional, she has been treated with dignity and compassion and looks upon her carers as such important people in her life. The improvement in her mental health has been remarkable, thank you so much.
Thank you for taking time to review our service. We are so happy to have received a 5+ review with a glowing recommendation. We will be sure to share this with the team. Thank you again, from all the team at Pride.
The girls even messaged me when I was away to keep me updated on Dad's progress.
The girls even messaged me when I was away to keep me updated on Dad's progress.
Thank you for leaving a 5 + review on our service. I'm delighted to read that communication is robust and effective with regards to staff communicating Dad's progress and that the office has been very accommodating for you. I will be sure to share this glowing review with Dad's carers.
The carers that arrive are all great, their attention to detail is noticeable and always with confidence they go above and beyond in their caring role. My wife is very happy with the service provided by these special carers and so am I. Well done to one and all.
The carers that arrive are all great, their attention to detail is noticeable and always with confidence they go above and beyond in their caring role. My wife is very happy with the service provided by these special carers and so am I. Well done to one and all.
Thank you very much for taking the time to review our service. We are delighted to have received such a glowing review about the care staff who look after your wife. I will be sure to pass this on to the team.
Highly...
Highly recommend Pride.
Thank you very much for taking time to leave a review on our service. I am confident and satisfied that the changes I have recently made have resolved the issues around the timings of your visits and now you have seen an improvement. Thank you for your recommendation and 5 + review. I will be sure to pass this on to the team.
I am happy if Dad's happy - which he is.
I am happy if Dad's happy - which he is.
We are very happy with the service we receive and have no complaints they are mostly on time and cheerful when they arrive nothing to much trouble. Before we transferred to Pride we were with another company which was not as accommodating as Pride all in all we are very pleased.
We are very happy with the service we receive and have no complaints they are mostly on time and cheerful when they arrive nothing to much trouble. Before we transferred to Pride we were with another company which was not as accommodating as Pride all in all we are very pleased.
Excellent service provided by Pride. Carers go above and beyond to make sure you are well cared for and have everything you need to enhance your life and well-being.
Excellent service provided by Pride. Carers go above and beyond to make sure you are well cared for and have everything you need to enhance your life and well-being.
We recently received homecare for my father from the team in Pride Home Care Watton Branch, the ladies who visited four times a day couldn't have been nicer, they were always punctual, helpful and very kind to our dad who was very poorly and in his last days of life. Special thanks go to two...
We recently received homecare for my father from the team in Pride Home Care Watton Branch, the ladies who visited four times a day couldn't have been nicer, they were always punctual, helpful and very kind to our dad who was very poorly and in his last days of life. Special thanks go to two members of staff, in particular, who really did help us during a very difficult time.
We always extend our care and compassion to our service users' families as...
Thank you very much for your feedback and kind words Rachel. Please accept our sincere condolences for the loss of your dad. We have personally thanked Dad's two main carers and recognised the care they gave to your dad.We always extend our care and compassion to our service users' families as well as our service users, especially at such difficult times and feel this is equally important. Our thoughts and love to you and your family and thank you again for your support and kind words.
There are currently no awards/recognitions posted yet for Pride Home Care.
Our service users enjoyed making their own wreaths at todays club! From making Christmas cards, to table centers to other Christmas crafts, our Service Users enjoyed festivities whilst keeping out...
We’ve just had a lovely visit to our Christmas club today from the children from Pavilion Nursery in Attleborough who have been very busy and creative making all our Service...
Yesterday’s Armistice service hosted by Gareth Stevens Chairman of the RBL and Rev Matthew Jackson. Also attending, Cllr’s Dale, Burcham and Tyrer along with Town Council staff paying their respects.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pride Home Care to verify any information. View our terms and conditions. Pride Home Care has a Basic Service -what a Basic Service includes.
