The Track, Station Road, Bognor Regis PO21 1QF
- Older Person Care
- Younger Adult Care
- Long Term
- Dementia Care
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Home Care Providers Owned by Ontime Response Healthcare in West Sussex
Home Care Providers Owned by Ontime Response Healthcare
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Ontime Response Healthcare Locations in West Sussex (1)
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Ontime Response Healthcare Reviews in West Sussex (4)
Reviews posted for members of Ontime Response Healthcare.
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Review of Ontime Response Healthcare Bognor Regis from D M (Daughter of Client) published on 5 May 2025 Submitted via Website•
Overall Experience
My mum was end of life, and having Care was not something she wanted I've never had.
From the moment three members of staff came to Support my mum with personal care she felt at ease immediately, the care was very dignified and respectful to my mum needs and wants.
From the moment three members of staff came to Support my mum with personal care she felt at ease immediately, the care was very dignified and respectful to my mum needs and wants.
The carers went above and...
My mum was end of life, and having Care was not something she wanted I've never had.
From the moment three members of staff came to Support my mum with personal care she felt at ease immediately, the care was very dignified and respectful to my mum needs and wants.
The carers went above and beyond and even supported us as a family for the short time that we needed them.
From the moment three members of staff came to Support my mum with personal care she felt at ease immediately, the care was very dignified and respectful to my mum needs and wants.
The carers went above and beyond and even supported us as a family for the short time that we needed them.
I am so grateful we met you. You made the short time. My mum had left very special.
Review of Ontime Response Healthcare Bognor Regis from Richard F (Grandson of Client) published on 5 May 2025 Submitted via Website•
Overall Experience
The carers were fantastic. So helpful I don't know what I would have done without them. My grandmother would always say how comfortable she felt lying in bed after she had been cleaned and cared for.
The carers were fantastic. So helpful I don't know what I would have done without them. My grandmother would always say how comfortable she felt lying in bed after she had been cleaned and cared for.
Review of Ontime Response Healthcare Bognor Regis from Dorisia F (Client / Service User) published on 9 April 2025 Submitted via Website•
Overall Experience
The girls are very professional and caring and very friendly I'm happy with everything they do
It's important to me that cares treat clients with respect and dignity at all times .and they are happy to say hello To my pets this is important also..
The girls are very professional and caring and very friendly I'm happy with everything they do
It's important to me that cares treat clients with respect and dignity at all times .and they are happy to say hello To my pets this is important also..
↩Reply from Caroline Simende, Registered Manager at Ontime Response Healthcare Bognor Regis
Thank you so much for your kind words and for taking the time to share your experience with us.We're truly grateful for your feedback and are delighted to hear that you're happy with the support and care you're receiving. It means a lot to our team to know that our efforts are making a positive...
Thank you so much for your kind words and for taking the time to share your experience with us.We're truly grateful for your feedback and are delighted to hear that you're happy with the support and care you're receiving. It means a lot to our team to know that our efforts are making a positive difference in your life. Your trust and satisfaction are incredibly important to us, and we'll continue doing our best to provide the high standard of care and support you deserve. If there's ever anything more we can do for you, please don't hesitate to let us know.
Review of Ontime Response Healthcare Bognor Regis from Sandra L (Daughter of Client) published on 9 April 2025 Submitted via Website•
Overall Experience
All the team caring for Dad were professional and friendly. There was some limited English with one or two but all the team did their job very well, despite Dad being uncooperative at times and not one ever lost their cherry manner. Dad was cared for at home for around 4 weeks, and we had the same...
All the team caring for Dad were professional and friendly. There was some limited English with one or two but all the team did their job very well, despite Dad being uncooperative at times and not one ever lost their cherry manner. Dad was cared for at home for around 4 weeks, and we had the same team on a rotation, and Dad often had a laugh with them. When he moved to a nursing home, he missed the friendly team that had been caring for him, and Mum has missed their 3x daily visits and chats.
↩Reply from Caroline Simende, Registered Manager at Ontime Response Healthcare Bognor Regis
Thank you so much for your kind and thoughtful words. We're truly grateful to hear that your dad felt cared for and was able to share some laughs with the team, even during challenging moments. It's heartening to know that both he and your mum built such a meaningful connection with our carers...
Thank you so much for your kind and thoughtful words. We're truly grateful to hear that your dad felt cared for and was able to share some laughs with the team, even during challenging moments. It's heartening to know that both he and your mum built such a meaningful connection with our carers during those four weeks. We do our best to provide not only professional support but also genuine companionship, so it's lovely to hear that their presence was felt and appreciated. We'll be sure to pass your comments along to the team-they'll be touched to know the positive impact they had on your family. Wishing you all the very best as your dad settles into his new home.
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