Home Care Provider Owned by All Care (GB) Ltd in East Sussex
Only the locations & reviews in East Sussex for All Care (GB) Ltd are showing below.
View the details of all 7 locations (with 75 reviews) owned by All Care (GB) Ltd
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All Care (GB) Ltd Locations in East Sussex (1)
All Care - East Sussex
9.5
16 reviews
Castle House, Sea View Way, Woodingdean, Brighton BN2 6NT
"may I express my heartfelt thanks for the carers of All care .. I had many different companies of carers last few years but only your…" Read all 16 reviews
All Care East Sussex delivers high-quality, personalised home care across the region, helping individuals maintain independence and comfort in their own homes. The team provides flexible support tailored to each person’s needs, from short 30-minute… Read more about All Care - East Sussex
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
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All Care (GB) Ltd Reviews in East Sussex (16)
Reviews posted for members of All Care (GB) Ltd
Review of
All Care - East Sussex
from M K (Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
may I express my heartfelt thanks for the carers of All care .. I had many different companies of carers last few years but only your company can provide a very standard quality service and professional carers to look after me very well with deepest gratitude. may I take this opportunity to express
my appreciation for the carers who visited me everyday on time and helped me to cut the veggies tiny small with patience. I ever met a carer who did a great shop with me how thoughtful he is to remind me what I needed and also after payments he made sure I paid the right amount with his thoughtfulness. He knows all the techniques so that he can manage all the tasks of domestic work. I ever met a carer can cleaned my windows absolutely transparent so that I can enjoy the viewing outside with deepest appreciation. finally I would like to appreciate all the excellent staffs who all are amazing friendly and kindly to talk me every time with patience. I was grateful and lucky well done
Reply from Charity Hayler-King, Registered Manager at All Care - East SussexThank you so much for the kind words - I've passed these words onto the team.
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Review of
All Care - East Sussex
from Tony J (Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
i am a Client of All Care I think all care are one in a Million all the Staff at all care are Extremely Polite and very helpful the Manager is such a wonderful person which I had the pleasure to meet on a few occasions all the Carers. are all very helpful and very Polite my career is really lovely all
ways Extremely happy and very Polite So if was ever asked what Company I used I Personally Recommend All Care
Reply from Charity Hayler-King, Registered Manager at All Care - East SussexDear Tony,Thank you so much for the kind words regarding your care team. We will look forward to passing on these comments!
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Review of
All Care - East Sussex
from John F (Son of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All Care have looked after my elderly mother for several years and have been been wonderful. It has been a life changer for my mother and for us in the family. A core team of genuinely caring, highly experienced, extremely responsible Carers have become very familiar. We know them almost as friends.
Yes,
Yes,
there are glitches occasionally, but these are organisational & availability issues which the office always do everything possible to resolve in less than perfect situations.
All Care always keep us informed and it is very re-assuring to know Mum is in very capable hands.
We can't thank office manager and her excellent team enough for what she has done for us. Mum recently went into respite care to get over illness before going back home. It became evident Mum needs a much extended care package and the manager has really gone the extra mile to advise and help us with our interface with the authorities, to get this successfully approved.
We cannot recommend All Care enough.
All Care always keep us informed and it is very re-assuring to know Mum is in very capable hands.
We can't thank office manager and her excellent team enough for what she has done for us. Mum recently went into respite care to get over illness before going back home. It became evident Mum needs a much extended care package and the manager has really gone the extra mile to advise and help us with our interface with the authorities, to get this successfully approved.
We cannot recommend All Care enough.
Reply from Charity Hayler-King, Registered Manager at All Care - East SussexDear John, thank you so much for the kind words. I will look forward to sharing these comments with the team. Kind regards.
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Review of
All Care - East Sussex
from Margaret W (Client) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have nothing but praise for the service I have received up to now. Having had a bad experience with another company makes me more appreciative! Your recruiting methods produce a very good standard of carers.
Reply from Charity Hayler-King, Registered Manager at All Care - East SussexThank you for the kind words regarding the care you are currently receiving, we are so glad to hear you are happy with the support.
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Review of
All Care - East Sussex
from J J (Client) published on 5 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After my previous social care arrangements became inadequate, All Care has stepped in and helped me tremendously so far. The two carers I've had in place have been wonderful and I'm so appreciative of their hard work and genuine care, as well as the lovely support of the manager and supervisor to help
set this up and advocate for me with social services.
Reply from Charity Hayler-King, Registered Manager at All Care - East SussexThank you for the lovely review, we are so glad to hear that the care is going well and that you are now receiving the care and support you require.
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Review of
All Care - East Sussex
from T L (Mother of Client) published on 19 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have had an amazing carer attending to my daughter's complex needs for several months. She is not only an extremely experienced carer but very friendly, knowledgeable and professional.
I honestly don't know how we would have managed without her.
The office staff always do their best to accommodate
I honestly don't know how we would have managed without her.
The office staff always do their best to accommodate
our needs and would like to thank them all for their help and support.
Reply from Charity Hayler-King, Registered Manager at All Care - East SussexThank you for your kind words, we have passed this lovely feedback onto the appropriate care worker.
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Review of
All Care - East Sussex
from Clare G (Mother of Client) published on 17 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found that the All Care carers to be reliable, friendly, and approachable. I feel confident that my daughter is receiving high-quality care, but most importantly, that she is safe. There was an issue with one carer which was reported and dealt with. Other than that some members of the team have
gone above and beyond expectations in terms of supporting and caring about my daughter. I am very grateful for their help.
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Review of
All Care - East Sussex
from J K (Friend of Client) published on 29 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Can't praise this team enough for their care and attention in the service they provide, the carers go the extra mile and communication is good. I see the team working hard and pulling together to make sure things are coordinated and nothing slips through the net. They genuinely care and seem to handle
issues sensitively. Forever grateful.
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Review of
All Care - East Sussex
from Beryl S (Wife of Client) published on 7 March 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our experience is 100% good. Our carer is always on time and very respectful. I have to thank My Life for making it possible that my husband has the same carer every day. If I need extra cover generally I can be accommodated.
Reply from Charity Hayler-King, Registered Manager at All Care - East SussexThank you so much for the kind words, we are so glad we provide a high quality service to your husband.
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Review of
All Care - East Sussex
from David O (Son of Client) published on 17 June 2022 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Short but so very truthful. So many missed calls and lying from some of these people. Some I do get on with as they are great but to be lied to and treated terribly towards my elderly mother is discrimination 100% fact. I just hope the new manager can sort out the bad staff.
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Review of
All Care - East Sussex
from Peter M (Husband of Client) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Apart from minor hiccups, the care my wife has received during the past months while in palliative care has been excellent. Many thanks.
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Review of
All Care - East Sussex
from A W (Client) published on 22 September 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers that I have met have been polite and very approachable. Nothing seems to be too much trouble for them.
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Review of
All Care - East Sussex
from C C (Friend of Client) published on 27 July 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very good care received. The office give regular calls to the client to see how they can improve or see if all is satisfactory.
When calls are missed due to staff shortages they are apologetic and try to work around it or advise ahead.
When calls are missed due to staff shortages they are apologetic and try to work around it or advise ahead.
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Review of
All Care - East Sussex
from J W (Client) assisted by family/friend published on 26 April 2021 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Since the takeover things have really improved. We now have regular carers which helps with the continuity of care.
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Review of
All Care - East Sussex
from Roland G (Client) published on 24 February 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am generally pleased with the service I receive, but this does vary depending on the office, use of maps, times between clients. The office staff never phone you back when promised and tend not to communicate with each other. As I am a client with multiple needs I am grateful for the staff that know
what to do (when they are sent). The office do try their best and don't know how grateful I am. Unfortunately, I am not able to name the staff who have helped me so much.
1) Routes need to be planned better with travelling time included - to make the service better.
1) Routes need to be planned better with travelling time included - to make the service better.
Reply from Sharon Dickins, BNM at All Care - East SussexMylife East Sussex would like to thank you for taking the time to submit a review.
We are extremely pleased to hear the carers are providing a wonderful service while supporting you within your home and will pass the message on to the team.
We also acknowledge where improvements can be made and with this in mind, we are implementing measures to enhance the communication within the office.
Thank you again for the feedback
The Mylife team
We are extremely pleased to hear the carers are providing a wonderful service while supporting you within your home and will pass the message on to the team.
We also acknowledge where improvements can be made and with this in mind, we are implementing measures to enhance the communication within the office.
Thank you again for the feedback
The Mylife team
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Review of
All Care - East Sussex
from B B (Client) published on 9 October 2020 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
As usual in my experiences, the carers are very good and generally, the service is let down by the office staff who are unable to communicate with either users and in some instances, carers. Some new carers need a great deal of training and then still don't fit into the role of carer, where some are
made for the role. With Covid-19 restrictions, there is often a lack of personal hugs where no touching is permitted, but an arm around shoulders can go a long way when I am upset.
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