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Home Care Providers Owned by All Care (GB) Ltd in Hampshire

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  • Home Care Providers Owned by All Care (GB) Ltd in Hampshire

Only the locations & reviews in Hampshire for All Care (GB) Ltd are showing below.

View the details of all 7 locations (with 73 reviews) owned by All Care (GB) Ltd

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All Care (GB) Ltd Locations in Hampshire (2)

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2 Home Care Providers owned by All Care (GB) Ltd in Hampshire
All Care - Mid Hants

Ground Floor Unit 8, Chineham Business Park, Crockford Ln, Chineham, Basingstoke RG24 8WD 

8.8 10 reviews
"Have only just started having carers for my husband for personal hygiene & care. Am very happy with all of the carers that have come. my…"   Read all 10 reviews

All Care (GB) Ltd - Mid Hants provides a domiciliary care service to enable people living in Basingstoke and the surrounding areas to maintain their independence at home. Staff have developed warm and caring relationships with people and know about… Read more about All Care - Mid Hants

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
All Care - Southampton

Unit 18/19, Hedge End Business Centre, Botley Road, Hedge End, Southampton SO30 2AU 

30 reviews
"Carers are very helpful, kind and treat my husband as a person, always chatting to him and not at him. Lots of laughter! Very frie…"   Read all 30 reviews

All Care (GB) Ltd Southampton Branch provides a domiciliary care service to enable people living in Southampton to maintain their independence at home. Risks to people's health and well-being are assessed and action is taken to ensure people are provided… Read more about All Care - Southampton

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
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All Care (GB) Ltd Reviews in Hampshire (40)

Reviews posted for members of All Care (GB) Ltd

Overall Experience
  • 7
  • 10
  • 1
  • 2
  • 0
Date Published
  • 40
  • 4
  • 4
  • 4
  • 36
Reviewer Connection to All Care (GB) Ltd
  • 8
  • 5
  • 5
  • 1
  • 1
Review of

All Care - Mid Hants

from R S (Client) assisted by family/friend published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and willing carers generally on time but times can get changed without notice.
Reply from Lois Adamson, Head of Marketing at All Care - Mid Hants

Thank you for your feedback - we're really pleased to hear that you've found our carers to be friendly, willing, and generally punctual. It's always encouraging to know that our team is making a positive difference.We also appreciate you highlighting the issue of schedule changes without notice. We understand how important clear and timely communication is, and we're sorry for any inconvenience this may have caused. We'll review this with our coordination team to help improve consistency and keep you better informed going forward.Your comments help us grow, and we're grateful for the opportunity to continue supporting you.Warm regards,The All Care Team

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  • Treated with Dignity
  • Value for Money
Review of

All Care - Mid Hants

from P F (Wife of Client) assisted by family/friend published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with your professional friendly carers and consistency of carers. They always make sure that I am ok. Not so happy when I am not informed of changes. I do accept that care may be delayed due to emergencies. I cannot have late calls as I am diabetic ie after 9am.
Reply from Lois Adamson, Head of Marketing at All Care - Mid Hants

Thank you so much for your kind words and for highlighting the professionalism and friendliness of our carers. We're delighted to hear that you value the consistency of your care team and that they always ensure you're well looked after.We also appreciate your honest feedback regarding communication around schedule changes. We understand how important timely and accurate updates are - especially when health conditions like diabetes require care at specific times. We'll make sure your preferences are clearly noted and followed, and we encourage you to reach out to your care coordinator so we can ensure your needs are consistently met.Your feedback helps us improve, and we're grateful for the opportunity to continue supporting you.Warm regards,The Hartwig Care Team

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  • Value for Money
Review of

All Care - Mid Hants

from Anne H (Wife of Client) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have only just started having carers for my husband for personal hygiene & care. Am very happy with all of the carers that have come. my husband seems to interact with all of them which is good. There is a lot fo banter and for someone who did not want them he is enjoying their company and help. I cannot
praise them enough.
Reply from Lois Adamson, Head of Marketing at All Care - Mid Hants

Thank you so much for your lovely feedback. We're truly delighted to hear that your husband is enjoying the company and support of our carers-especially after being unsure at first. It's wonderful to know that he's engaging well with the team and that the friendly banter has helped him feel at ease.Our carers are passionate about building trust and creating a positive experience for every individual, and your kind words are a testament to their dedication. We're honoured to be supporting you both and truly appreciate your praise.Warm regards,All Care Team

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  • Treated with Dignity
  • Value for Money
Review of

All Care - Mid Hants

from T J (Client) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service from all the staff that visit us.
Reply from Lois Adamson, Director at All Care - Mid Hants

Thank you for your kind words. We're so pleased to hear that you're happy with the service provided by all the staff who visit you. It's always encouraging to know that our team is making a positive difference.Your feedback means a great deal to us, and we remain committed to delivering consistent, high-quality care and support.Warm regards,All Care Team

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

All Care - Southampton

from Stephen H (Client) published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Tuesday take a break has improved times are better and I feel benefit now as I have to also care for my son on Thursdays.
  • Staff
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  • Treated with Dignity
  • Value for Money
Review of

All Care - Southampton

from Margaret H (Client) published on 16 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfied mostly but would like to be informed when times are changed.
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  • Treated with Dignity
  • Value for Money
Review of

All Care - Southampton

from H P (Client) published on 14 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfactory.
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  • Treated with Dignity
  • Value for Money
Review of

All Care - Southampton

from Sandra G (Wife of Client) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers have been very helpful to my husband. We are pleased with the timings every day. Really no complaints. Hoping this good service continues.
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  • Treated with Dignity
  • Value for Money
Review of

All Care - Southampton

from Pat M (Wife of Client) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are very helpful, kind and treat my husband as a person, always chatting to him and not at him. Lots of laughter! Very friendly.
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

All Care - Southampton

from Mervyn B (Client) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All Care carers gave been delightful and friendly and have provided me with good service, with only a few minor problems which could be solved with a phone call.
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

All Care - Southampton

from Yvonne M (Daughter-in-law of Client) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers, on the whole, are excellent but the administration leaves a lot to be desired!
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  • Treated with Dignity
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Review of

All Care - Southampton

from C B (Client) published on 18 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience with the care I receive is very good, all the carers are polite and they will do nearly everything you ask them to do.
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  • Treated with Dignity
  • Value for Money
Review of

All Care - Southampton

from L A (Daughter of Client) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the service that All Care provide with the Take a break service. As it is a much-needed time off, to spend some 'me time', knowing that Mum is being cared for well.
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  • Treated with Dignity
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Review of

All Care - Southampton

from Michele B (Daughter of Client) published on 14 May 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother had been with the agency for over a year, she is bed bound and living at home. The experience we had with the managers from this agency was extremely unhelpful and uncaring. My mother, being incontinent needed regular visits to help keep her clean and minimise damage to her skin. Although
the carers themselves were incredibly caring and tried their best the managers thought it was acceptable to leave my mother for approximately 14-15 hours overnight often followed by short gaps during the day. Even though we tried to have the times changed the managers would not budge, they thought it was acceptable to leave her for this length of time. As a result of this she has been left with dreadful sores that are thankfully now healing, this is with proper care from a different agency whose ethos is to care for the patient.
I would not recommend this agency due to the lack of empathy and care by the managers.
Reply from Tracey Chapman, Registered Manager at All Care - Southampton

Thank you for your review.
Our supervisor did explain that unfortunately, we could not offer the times that you requested as they were taken by other clients. We continued to provide care for your mother at the agreed contracted times that she was taken on for and advised you to ask HCC for a provider that could meet your time requirements.
Your mother was treated with dignity and respect and given the best care that we could provide at all of her visits.
We are sorry that you were not happy with our service but as you can see from our reviews, the majority of our clients are very happy indeed with our service.
I do hope that you have found a provider that can provide the times that you require and that Mum is happy.
Please do feel free to call me should you wish to discuss further.
Kind Regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

All Care - Southampton

from Gary G (Son of Client) published on 30 April 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother passed away last month and was a client for over 12 months, so well known to the carers and management. I didn’t hear anything from All Care following Mums passing, which I found rather strange; no card, no call? I sent an email to a couple of the supervisors saying thanks for All Care's support
over the last year and that if any of the close carers, would like to attend the funeral, to let me know. I received auto-replies stating “on holiday” and another “out of office” but nothing else. I have some other support issues, which I will not go onto here and will be contacting the Council. I agree the carers do their best but with no allocated travel time, most seem rushed off their feet all time.
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  • Treated with Dignity
  • Value for Money
Review of

All Care - Southampton

from K H (Daughter of Client) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers who helped me to look after mum were lovely, caring and considerate people. They treated mum with respect, dignity and talked to her, even when she was soundly asleep. They went above and beyond what was expected and took time to ensure that I was also okay. They were particularly careful
with wearing PPE and were always friendly and cheerful, despite the exceptionally long hours they had occasionally worked. I could not fault the care provided.
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  • Treated with Dignity
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Review of

All Care - Southampton

from Wendy (Daughter of Client) published on 3 December 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
Thought the care package for my father was to help with all his care needs and to support the family. Wrongly took for granted that all care aspects would be taken care of - had to leave common sense notes everywhere! Carers are given no or little travel time between patients - so as a consequence they
cut short visits to provide them with travel time. Management, administration and communication leave a lot to be desired - this area definitely requires improvement and a common-sense approach - in particular remembering there is a human being at the end of the process.
Absolutely no compassion by management when end of life occurs. Requested on the day of death that the patient folder is dropped off to their office, no condolence card to the family - aside from the actual carers that do remarkable work - this company (management and administration) needs a shakeup.
Reply from Georgia Tulk, Recruitment Officer at All Care - Southampton

Thank you for leaving a review for All Care Southampton, firstly we would like to offer our condolences to you and your family for your sad loss. We take all feedback seriously and would like to discuss directly with yourself the concerns that you have raised in order for us to investigate further. We will contact yourself directly in due course.

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Review of

All Care - Southampton

from Eric S (Client) published on 10 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review went very well and I now have a couple of things I now don't have to do. The carers are going to feed my wife some light food at about midday. Also, the morning carers will put my wife's nightwear out ready for when she goes to bed.
Reply from Tracey Chapman, Manager at All Care - Southampton

Thank you for your review. I am glad that you and your wife are happy with All Care and our services. We pride ourselves on meeting all of our client's needs and making their lives a little easier.

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Review of

All Care - Southampton

from Fiona R (Daughter of Client) published on 28 February 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
A management issue has been resolved satisfactorily and my Mum remains very happy with her care and support received. Our issue was taken seriously, we were listened to, and effort was made to remedy the problem. I am very happy with the way that Senior Manager has handled this and for the recognition
given to one of the Carers who has made such a difference to my Mum's quality of life and who first raised the need for a review of services, due to changing support need.
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Review of

All Care - Southampton

from A B (Wife of Client) published on 9 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are excellent.
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Awards / Recognitions (0)

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