Home Care Providers Owned by All Care (GB) Ltd in Hampshire
Only the locations & reviews in Hampshire for All Care (GB) Ltd are showing below.
View the details of all 7 locations (with 75 reviews) owned by All Care (GB) Ltd
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All Care (GB) Ltd Locations in Hampshire (2)
All Care - Mid Hants
9.1
11 reviews
Ground Floor Unit 8, Chineham Business Park, Crockford Ln, Chineham, Basingstoke RG24 8WD
"My Dad was cared for by the Mid-Hants team for a good year before sadly needing full time nursing care. Dad neve had a bad word to say…" Read all 11 reviews
All Care (GB) Ltd - Mid Hants provides a domiciliary care service to enable people living in Basingstoke and the surrounding areas to maintain their independence at home. Staff have developed warm and caring relationships with people and know about… Read more about All Care - Mid Hants
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
All Care - Southampton
30 reviews
Unit 18/19, Hedge End Business Centre, Botley Road, Hedge End, Southampton SO30 2AU
"Carers are very helpful, kind and treat my husband as a person, always chatting to him and not at him. Lots of laughter! Very frie…" Read all 30 reviews
All Care (GB) Ltd Southampton Branch provides a domiciliary care service to enable people living in Southampton to maintain their independence at home. Risks to people's health and well-being are assessed and action is taken to ensure people are provided… Read more about All Care - Southampton
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
Other Home Care Groups you may be interested in:
All Care (GB) Ltd Reviews in Hampshire (41)
Reviews posted for members of All Care (GB) Ltd
Review of
All Care - Mid Hants
from Barry P (Son of Client) published on 14 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad was cared for by the Mid-Hants team for a good year before sadly needing full time nursing care. Dad neve had a bad word to say about any of the carers and a few of them he always looked forward to seeing them.
Always supportive and kind and sensitive to his needs. One of his carers supported
Dad after losing his Wife, my Mum. Mum was always very fond of their carer. My Mum was wise as the carer was amazingly supportive throughout Dad's grieving process. Dad misses her and often wonders how she is doing.
Dad's other cares were also caring and supportive and gave him the time to have a chat if he wanted and some space if he wanted that.
No criticism other that sometimes the call times were too close together but I appreciate the nature of the business. Thank you to the team in the Basingstoke Office. From myself and Dad.
Reply from Barbara Vidal, Marketing Manager at All Care - Mid HantsThank you so much for sharing this lovely feedback Barry.
We are truly grateful that our Mid-Hants team could provide care and support to your Dad during such an important time. It means a lot to hear that our carers were not only attentive to his needs but also offered comfort and companionship, especially after the loss of your Mum.
We appreciate your understanding regarding call times and will continue working hard to improve wherever possible.
On behalf of everyone at our Mid-Hants office, thank you for trusting us and taking the time to share this heartfelt message. Please pass on our best wishes to your Dad.
We are truly grateful that our Mid-Hants team could provide care and support to your Dad during such an important time. It means a lot to hear that our carers were not only attentive to his needs but also offered comfort and companionship, especially after the loss of your Mum.
We appreciate your understanding regarding call times and will continue working hard to improve wherever possible.
On behalf of everyone at our Mid-Hants office, thank you for trusting us and taking the time to share this heartfelt message. Please pass on our best wishes to your Dad.
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Review of
All Care - Mid Hants
from R S (Client) assisted by family/friend published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly and willing carers generally on time but times can get changed without notice.
Reply from Lois Adamson, Head of Marketing at All Care - Mid HantsThank you for your feedback - we're really pleased to hear that you've found our carers to be friendly, willing, and generally punctual. It's always encouraging to know that our team is making a positive difference.We also appreciate you highlighting the issue of schedule changes without notice. We understand how important clear and timely communication is, and we're sorry for any inconvenience this may have caused. We'll review this with our coordination team to help improve consistency and keep you better informed going forward.Your comments help us grow, and we're grateful for the opportunity to continue supporting you.Warm regards,The All Care Team
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Review of
All Care - Mid Hants
from P F (Wife of Client) assisted by family/friend published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very happy with your professional friendly carers and consistency of carers. They always make sure that I am ok. Not so happy when I am not informed of changes. I do accept that care may be delayed due to emergencies. I cannot have late calls as I am diabetic ie after 9am.
Reply from Lois Adamson, Head of Marketing at All Care - Mid HantsThank you so much for your kind words and for highlighting the professionalism and friendliness of our carers. We're delighted to hear that you value the consistency of your care team and that they always ensure you're well looked after.We also appreciate your honest feedback regarding communication around schedule changes. We understand how important timely and accurate updates are - especially when health conditions like diabetes require care at specific times. We'll make sure your preferences are clearly noted and followed, and we encourage you to reach out to your care coordinator so we can ensure your needs are consistently met.Your feedback helps us improve, and we're grateful for the opportunity to continue supporting you.Warm regards,The Hartwig Care Team
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Review of
All Care - Mid Hants
from Anne H (Wife of Client) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Have only just started having carers for my husband for personal hygiene & care. Am very happy with all of the carers that have come. my husband seems to interact with all of them which is good. There is a lot fo banter and for someone who did not want them he is enjoying their company and help. I cannot
praise them enough.
Reply from Lois Adamson, Head of Marketing at All Care - Mid HantsThank you so much for your lovely feedback. We're truly delighted to hear that your husband is enjoying the company and support of our carers-especially after being unsure at first. It's wonderful to know that he's engaging well with the team and that the friendly banter has helped him feel at ease.Our carers are passionate about building trust and creating a positive experience for every individual, and your kind words are a testament to their dedication. We're honoured to be supporting you both and truly appreciate your praise.Warm regards,All Care Team
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Review of
All Care - Mid Hants
from T J (Client) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good service from all the staff that visit us.
Reply from Lois Adamson, Director at All Care - Mid HantsThank you for your kind words. We're so pleased to hear that you're happy with the service provided by all the staff who visit you. It's always encouraging to know that our team is making a positive difference.Your feedback means a great deal to us, and we remain committed to delivering consistent, high-quality care and support.Warm regards,All Care Team
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Review of
All Care - Southampton
from Stephen H (Client) published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The Tuesday take a break has improved times are better and I feel benefit now as I have to also care for my son on Thursdays.
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Review of
All Care - Southampton
from Margaret H (Client) published on 16 August 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very satisfied mostly but would like to be informed when times are changed.
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Review of
All Care - Southampton
from H P (Client) published on 14 August 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Satisfactory.
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Review of
All Care - Southampton
from Sandra G (Wife of Client) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers have been very helpful to my husband. We are pleased with the timings every day. Really no complaints. Hoping this good service continues.
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Review of
All Care - Southampton
from Pat M (Wife of Client) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers are very helpful, kind and treat my husband as a person, always chatting to him and not at him. Lots of laughter! Very friendly.
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Review of
All Care - Southampton
from Mervyn B (Client) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All Care carers gave been delightful and friendly and have provided me with good service, with only a few minor problems which could be solved with a phone call.
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Review of
All Care - Southampton
from Yvonne M (Daughter-in-law of Client) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers, on the whole, are excellent but the administration leaves a lot to be desired!
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Review of
All Care - Southampton
from C B (Client) published on 18 July 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My experience with the care I receive is very good, all the carers are polite and they will do nearly everything you ask them to do.
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Review of
All Care - Southampton
from L A (Daughter of Client) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very pleased with the service that All Care provide with the Take a break service. As it is a much-needed time off, to spend some 'me time', knowing that Mum is being cared for well.
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Review of
All Care - Southampton
from Michele B (Daughter of Client) published on 14 May 2021 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
My mother had been with the agency for over a year, she is bed bound and living at home. The experience we had with the managers from this agency was extremely unhelpful and uncaring. My mother, being incontinent needed regular visits to help keep her clean and minimise damage to her skin. Although
the carers themselves were incredibly caring and tried their best the managers thought it was acceptable to leave my mother for approximately 14-15 hours overnight often followed by short gaps during the day. Even though we tried to have the times changed the managers would not budge, they thought it was acceptable to leave her for this length of time. As a result of this she has been left with dreadful sores that are thankfully now healing, this is with proper care from a different agency whose ethos is to care for the patient.
I would not recommend this agency due to the lack of empathy and care by the managers.
I would not recommend this agency due to the lack of empathy and care by the managers.
Reply from Tracey Chapman, Registered Manager at All Care - SouthamptonThank you for your review.
Our supervisor did explain that unfortunately, we could not offer the times that you requested as they were taken by other clients. We continued to provide care for your mother at the agreed contracted times that she was taken on for and advised you to ask HCC for a provider that could meet your time requirements.
Your mother was treated with dignity and respect and given the best care that we could provide at all of her visits.
We are sorry that you were not happy with our service but as you can see from our reviews, the majority of our clients are very happy indeed with our service.
I do hope that you have found a provider that can provide the times that you require and that Mum is happy.
Please do feel free to call me should you wish to discuss further.
Kind Regards
Our supervisor did explain that unfortunately, we could not offer the times that you requested as they were taken by other clients. We continued to provide care for your mother at the agreed contracted times that she was taken on for and advised you to ask HCC for a provider that could meet your time requirements.
Your mother was treated with dignity and respect and given the best care that we could provide at all of her visits.
We are sorry that you were not happy with our service but as you can see from our reviews, the majority of our clients are very happy indeed with our service.
I do hope that you have found a provider that can provide the times that you require and that Mum is happy.
Please do feel free to call me should you wish to discuss further.
Kind Regards
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Review of
All Care - Southampton
from Gary G (Son of Client) published on 30 April 2021 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
My mother passed away last month and was a client for over 12 months, so well known to the carers and management. I didn’t hear anything from All Care following Mums passing, which I found rather strange; no card, no call? I sent an email to a couple of the supervisors saying thanks for All Care's support
over the last year and that if any of the close carers, would like to attend the funeral, to let me know. I received auto-replies stating “on holiday” and another “out of office” but nothing else. I have some other support issues, which I will not go onto here and will be contacting the Council. I agree the carers do their best but with no allocated travel time, most seem rushed off their feet all time.
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Review of
All Care - Southampton
from K H (Daughter of Client) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers who helped me to look after mum were lovely, caring and considerate people. They treated mum with respect, dignity and talked to her, even when she was soundly asleep. They went above and beyond what was expected and took time to ensure that I was also okay. They were particularly careful
with wearing PPE and were always friendly and cheerful, despite the exceptionally long hours they had occasionally worked. I could not fault the care provided.
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Review of
All Care - Southampton
from Wendy (Daughter of Client) published on 3 December 2020 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Thought the care package for my father was to help with all his care needs and to support the family. Wrongly took for granted that all care aspects would be taken care of - had to leave common sense notes everywhere! Carers are given no or little travel time between patients - so as a consequence they
cut short visits to provide them with travel time. Management, administration and communication leave a lot to be desired - this area definitely requires improvement and a common-sense approach - in particular remembering there is a human being at the end of the process.
Absolutely no compassion by management when end of life occurs. Requested on the day of death that the patient folder is dropped off to their office, no condolence card to the family - aside from the actual carers that do remarkable work - this company (management and administration) needs a shakeup.
Absolutely no compassion by management when end of life occurs. Requested on the day of death that the patient folder is dropped off to their office, no condolence card to the family - aside from the actual carers that do remarkable work - this company (management and administration) needs a shakeup.
Reply from Georgia Tulk, Recruitment Officer at All Care - SouthamptonThank you for leaving a review for All Care Southampton, firstly we would like to offer our condolences to you and your family for your sad loss. We take all feedback seriously and would like to discuss directly with yourself the concerns that you have raised in order for us to investigate further. We will contact yourself directly in due course.
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Review of
All Care - Southampton
from Eric S (Client) published on 10 November 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My review went very well and I now have a couple of things I now don't have to do. The carers are going to feed my wife some light food at about midday. Also, the morning carers will put my wife's nightwear out ready for when she goes to bed.
Reply from Tracey Chapman, Manager at All Care - SouthamptonThank you for your review. I am glad that you and your wife are happy with All Care and our services. We pride ourselves on meeting all of our client's needs and making their lives a little easier.
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Review of
All Care - Southampton
from Fiona R (Daughter of Client) published on 28 February 2020 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A management issue has been resolved satisfactorily and my Mum remains very happy with her care and support received. Our issue was taken seriously, we were listened to, and effort was made to remedy the problem. I am very happy with the way that Senior Manager has handled this and for the recognition
given to one of the Carers who has made such a difference to my Mum's quality of life and who first raised the need for a review of services, due to changing support need.
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