Home Care Providers Owned by Lauriem Complete Care Ltd
8.4
Group Review Score
(the average from all locations with a review score)
Lauriem Complete Care Ltd Locations (2)
Lauriem Complete Care Ltd - Ditton
8.5
6 reviews
Unit 8, Priory Gate, 29 Union Street, Maidstone ME14 1PT
"All the carers looking after our mum are caring, patient, considerate and respectful. They always arrive with a smile and a cheerful…" Read all 6 reviews
Lauriem Complete Care Ltd's West Kent branch provides health and social care services to the community, enabling people to lead fulfilling, independent lives. All services are person-centred and include everything from personal care and dementia care… Read more about Lauriem Complete Care Ltd - Ditton
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £21.50 / hour
Lauriem Complete Care Ltd - Deal
8.3
29 reviews
32 Albert Road, Deal CT14 9FE
"I cannot fault the team that cared for my Dad over the last 2 years . There was a great connection between family and team. They showed…" Read all 29 reviews
Lauriem specialises in providing exceptional, compassionate care tailored to the needs of service users and their families. The friendly and dedicated team comprised of highly trained staff who work closely with clients to ensure a personalised approach… Read more about Lauriem Complete Care Ltd - Deal
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £20.36 / hour
Lauriem Complete Care Ltd Reviews (35)
8.4
Lauriem Complete Care Ltd has a Group Review Score of 8.4 (8.375) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Lauriem Complete Care Ltd must have a Review Score.
Review of
Lauriem Complete Care Ltd - Deal
from D H (Daughter of Client) published on 15 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot fault the team that cared for my Dad over the last 2 years . There was a great connection between family and team. They showed kindness ,respect, support not only to Dad but to Mum aswell. We all had a giggle together Dad loved to have his leg pulled,it made his day ."On behalf of Dad and family
I would like to say " A huge Thankyou for making our Dad and Husband smile". Quite sad.
Reply from Lois Adamson, Head of Marketing at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Ditton
from Susan M (Daughter of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers looking after our mum are caring, patient, considerate and respectful. They always arrive with a smile and a cheerful greeting which removes the anxiety mum feels when anyone other than family enters her home. The carers take time to talk to mum while carrying out their tasks and they
never make her feel rushed.
The comfort we take from knowing that mum is in such kind hands is a huge relief for us and we are very grateful to all the fantastic carers at Lauriem who show such a high level of care and compassion.
The comfort we take from knowing that mum is in such kind hands is a huge relief for us and we are very grateful to all the fantastic carers at Lauriem who show such a high level of care and compassion.
Reply from Sarah Conner, Registered Manager at Lauriem Complete Care Ltd - Ditton
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from V F (Wife of Client) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care that my husband gets is very good and always happy.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Ditton
from Lisa M (Granddaughter of Client) published on 23 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I just want to say a massive thank you to the Lauriem carers who looked after my nan in her final weeks. They were amazing, they treated my nan with such dignity and grace, and they were gentle and kind with her but also with us, the family. Donna and the team are incredible. Thank you for everything,
you made the whole situation so much better for all of us. And thank you for taking the time to chat with me, for reassuring me and supporting me in the most horrific of times. My nan was end of life when you came to us and I can honestly say you made the end of her life so comfortable and all the family will forever be grateful for all of you.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from Mavis K (Client) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a carer for my husban, who has had heart surgery and two strokes, I have been very grateful for the help that carers support have put in place via Lauriem. Recently I have had knee surgery and used Lauriem in a private capacity. They were prompt in arranging this and the carers extremely helpful.
It is also extremely helpful to have a regular carer who is aware of jobs that are required.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Ditton
from Marie S (Friend of Client) published on 21 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I just wanted to take the time to upload a review of the care you are providing to my neighbour and in particular the absolutely amazing service provided by your team member who attended this morning's call and who now comes every Thursday.
She has made such a difference to my neighbour's life, she
She has made such a difference to my neighbour's life, she
really did have her work cut out. She is hardworking and lovely to be around. She really has worked wonders. In such a short time his house already looks and smells so much better and he enjoys the time she takes for his daily needs. It's so lovely to see him getting the care and looking after he so desperately needed.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from A G (Client) published on 6 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the first visit of my first carer, I knew I had made the right decision to use this company. My care plan was totally adhered to and the service provided was excellent, the prices charged were great value and all the staff who attended to me were kind and supportive. My dignity was maintained throughout
and I was given great encouragement at all times. I highly recommend Lauriem to anyone looking for a professional personal care team.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from F D (Daughter of Client) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad's comments - always: Courteous, knowledgeable, prompt, attentive to client's needs, polite/friendly/jovial, reliable, thorough, reassuring, supportive and helpful, excellent team and the new carers always check the plan.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from T B (Client) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I would prefer to have a carer at similar times daily, ideally at around 8:30 am. I appreciate the difficulties that you have, in reality, it's only a minor issue. Otherwise, I find your staff helpful and generally a pleasure to see.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from P F (Client) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Carers for the most part are kind, friendly and cheerful. The new young carer at Caesar Court is outstanding. Some are kind but gormless one or two could not care less. Generally, though the carers are good. Time slots are chaotic and annoying, billing is a disaster and must improve. More flexibility
of care/help is needed in Caeser Court as residents are deteriorating in health and with age.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Ditton
from V D (Client) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you Lauriem for sending a perfect carer. She helps me to remain independent and I have never been happier.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from A M (Partner of Client) assisted by family/friend published on 5 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care workers are polite, pleasant, and caring to both myself and my partner. They are considerate to both our needs which is very important. They carry out their tasks with dignity and respect at all times. The office staff do their utmost to keep consistency with regular care workers and are very
pleasant and helpful when contacted.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from Frances C (Niece of Client) published on 18 April 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We approached Lauriem six months ago when it became apparent that my aunt needed additional home support. Not living locally to my aunt they made a difficult situation easier to cope with. As time progressed we asked for additional services. They are punctual and always treat my aunt with respect and
patience. Communication between Lauriem and me is good and problems are immediately notified and dealt with. First-class service and everyone's efforts are very much appreciated.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Ditton
from Allison A (Client) published on 11 April 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
They have changed my life considerably by helping me every day.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from Vanessa T (Daughter of Client) published on 24 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers are very friendly and professional, they look after all Mum's needs in every way, Mum always looks forward to seeing them and having a chat. They always keep me posted if there is a problem or a change in any way. Mum and I always appreciate your hard work and dedication. Thank you all
so very much.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from Michael D (Husband of Client) published on 22 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A complete care package. Courteous, respectful, extremely helpful and good timekeepers. I cannot fault any part of the extremely first-class service. Everyone is an individual and contributes to making our lives all the better for it.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from M R (Client) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are helpful and friendly and easy to talk to.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from A S (Client) published on 14 March 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the staff very friendly and helpful. They are helping me become more social and take better care of myself in daily life. People I know say they can see a difference in me. I could have done with this sort of help years ago.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Ditton
from R H (Client) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Yes, I am completely happy with the care that I get from Lauriem's carers. Sometimes the only people that I see for three or four days are 'the carers'. The girls/ladies, always have a smile and 'How are you?' apologising if late because of the traffic or weather. But always puts me at ease when helping
me with personal hygiene, so important and good advice and help to shower and dress. Sets me up for the day. Thank you.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Lauriem Complete Care Ltd - Deal
from John H (Client) published on 16 December 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My carers are compassionate and caring. They are very helpful and it is a pleasure to have.
Reply from Christine Quantock, Registered Manager at Lauriem Complete Care Ltd - Deal
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Loading...
Awards / Recognitions (1)
Loading...
Loading
Loading
Loading
Frequently Asked Questions about Lauriem Complete Care Ltd
Costs for home care providers owned by Lauriem Complete Care Ltd
Average costs for home care provided by Lauriem Complete Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Lauriem Complete Care Ltd, based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £20.93 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Lauriem Complete Care Ltd own?
Lauriem Complete Care Ltd own 2 Agencies.
Which Lauriem Complete Care Ltd Agencies have the highest review score?
Lauriem Complete Care Ltd - Ditton & Lauriem Complete Care Ltd - Deal have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lauriem Complete Care Ltd to verify any information. View our terms and conditions. Lauriem Complete Care Ltd has a Platinum Service – more info.