Lauriem Complete Care Ltd - Deal

Chris Read less

Chris Quantock Read less

Christine Read less

Thank you for taking the time to share your experience. Feedback such as yours is extremely valuable and helps us to maintain and improve the quality of our service. Should you ever have any concerns or suggestions in the future, please do not hesitate to contact our office directly, as this enables us to address any issues promptly and ensure we continue to provide the highest standard of care and support. Thank you Chris Read less

kind regards Chris Read less

Thank you so much for your beautiful message. We are truly honoured to have supported your dad and your family over the past two years.It means the world to us to hear that a genuine connection was built between your family and our care team. Kindness, respect, and support are at the heart of what we do, and knowing that these values were felt by both your dad and mum is deeply meaningful. The shared laughter and light-hearted moments you described are a reminder of how powerful compassionate care can be.On behalf of everyone at Lauriem Complete Care, thank you for allowing us to be part of your dad's journey. We are touched by your words and send our warmest wishes to you and your family.With heartfelt thanks,The Lauriem Complete Care Team Read less

Thank you so much for taking the time to share your wonderful feedback about our services. We are thrilled about your positive experience with Lauriem’s care team. At Lauriem we are committed to providing the highest quality of care and support to our clients and your review reaffirms that we are on the right track. We understand that trusting someone to care for your well-being is a significant decision and we are delighted that you felt confident in your choice from the beginning. Maintaining your dignity and providing excellent service is our priority and we are pleased to know that we have met your expectations. Your recommendation means a lot to Lauriem and this is a true testament to the hard work and dedication of our care team. I will be sure to pass on your kind words to the team. Kindest regards. Read less

We greatly appreciate your dad's positive feedback. It's clear that he's had a positive experience with our service and that the consistency high standard of service has made an impact. We're delighted he's found our team to be courteous, knowledgeable, attentive, reliable, and that their jovial demeanour has added to his positive experience. Thank you for sharing his thoughts with us! Kind regards Read less

Thank you for taking the time to provide your feedback. We truly value your input as it helps us improve our services. It is lovely to hear you find our staff helpful and enjoyable to interact with. We understand your desire for a consistent 8:30 am schedule and we are dedicated to accommodating all our valued clients, despite the challenges. Please feel free to contact the team with any questions or further discussions. Kind regards Read less

Thank you for sharing your feedback on your experience. We appreciate your input and acknowledgement of the kind, friendly and cheerful nature of our carers. We are also thrilled to hear that you find the new young carer outstanding. We understand that everyone’s experience may vary and we are committed to addressing any concerns raised. However, we kindly request that feedback be conveyed in a constructive manner that focuses on areas for improvement rather than using derogatory language. In terms of billing, we apologise for any confusion or dissatisfaction. We are currently making changes in our finance department to enhance our billing process. We appreciate your patience during this transition.

We value your feedback and encourage you to contact the management team directly if you would like to discuss your concerns in more detail. Your feedback is crucial in helping us continuously improve our services and create the best possible experience for our clients.

Kind regards Read less

Thank you for taking the time to provide us with your feedback and for awarding us a five-star rating. We are thrilled to hear that we have been able to provide your aunt with the additional support she needed and that our team's punctuality, respect and patience have been appreciated. We understand that managing home support from a distance can be challenging and we're glad to have been able to alleviate some of those difficulties. I will be sure to let the team know of this review. Kind regards Read less

We are truly grateful for your positive review of our care team. Your comments about their friendly and professional approach and dedication to meeting your mother's needs, means a great deal to us. It's wonderful to hear that your mother looks forward to their visits and enjoys chatting with them. We take pride in keeping you informed about any changes or concerns regarding your mother's care and we appreciate your recognition of our team's hard work. Kind regards. Read less

We are thrilled to hear you have found our staff to be friendly and helpful in your journey towards becoming more social and taking better care of yourself. It is heartwarming to know that the support we have provided has made a positive difference in your life. Thank you for sharing your positive feedback with us and we look forward to continuing to work together. I will be sure to pass on your kind words to the care team. Kindest regards Read less