Lauriem specialises in providing exceptional, compassionate care tailored to the needs of service users and their families.
The friendly and dedicated team comprised of highly trained staff who work closely with clients to ensure a personalised approach to dementia care, domiciliary care, personal care, end-of-life care and more. Focused on helping clients live fulfilling lives and maintaining their independence, the team prioritise well-being and build trust with families, offering them peace of mind knowing their loved ones are in the best hands.
Care Provided by Lauriem Complete Care Ltd - Deal
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £32.95
Further details available upon request.
Contact Lauriem Complete Care Ltd - Deal to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Lauriem Complete Care Ltd
- Private Owned
Person in charge
- Christine Quantock (Registered Manager)
Lauriem Complete Care Ltd - Deal Reviews (29)
Lauriem Complete Care Ltd - Deal has a Review Score of 8.3 (8.25) out of 10, based on 2 reviews in the last 2 years.
Over all time Lauriem Complete Care Ltd - Deal has 29 reviews.
I cannot fault the team that cared for my Dad over the last 2 years . There was a great connection between family and team. They showed kindness ,respect, support not only to Dad but to Mum aswell. We all had a giggle together Dad loved to have his leg pulled,it made his day ."On behalf of Dad and family I would like to say " A huge Thankyou for making our Dad and Husband smile". Quite sad.
Thank you so much for your beautiful message. We are truly honoured to have supported your dad and your family over the past two years.It means the world to us to hear that a genuine connection was built between your family and our care team. Kindness, respect, and support are at the heart of what...
The care that my husband gets is very good and always happy.
Thank you so much for your review. We really appreciate you taking the time to share your experience, and pleased you are happy with our service. Your comments will be shared with the care team. Kind regards Lauriem
As a carer for my husban, who has had heart surgery and two strokes, I have been very grateful for the help that carers support have put in place via Lauriem. Recently I have had knee surgery and used Lauriem in a private capacity. They were prompt in arranging this and the carers extremely helpful. It is also extremely helpful to have a regular carer who is aware of jobs that are required.
Thank you for taking the time to share your positive feedback and awarding us a five-star rating. We are thrilled to have made a positive impact on you and your husband’s well-being. It is always nice to hear nice comments about the carers and I will certainly share this with the team. Your feedback is invaluable in helping us continually enhance our services. Once again, thank you.
From the first visit of my first carer, I knew I had made the right decision to use this company. My care plan was totally adhered to and the service provided was excellent, the prices charged were great value and all the staff who attended to me were kind and supportive. My dignity was maintained throughout and I was given great encouragement at all times. I highly recommend Lauriem to anyone looking for a professional personal care team.
Thank you so much for taking the time to share your wonderful feedback about our services. We are thrilled about your positive experience with Lauriem’s care team. At Lauriem we are committed to providing the highest quality of care and support to our clients and your review reaffirms that we are...
Dad's comments - always: Courteous, knowledgeable, prompt, attentive to client's needs, polite/friendly/jovial, reliable, thorough, reassuring, supportive and helpful, excellent team and the new carers always check the plan.
We greatly appreciate your dad's positive feedback. It's clear that he's had a positive experience with our service and that the consistency high standard of service has made an impact. We're delighted he's found our team to be courteous, knowledgeable, attentive, reliable, and that their jovial...
I would prefer to have a carer at similar times daily, ideally at around 8:30 am. I appreciate the difficulties that you have, in reality, it's only a minor issue. Otherwise, I find your staff helpful and generally a pleasure to see.
Thank you for taking the time to provide your feedback. We truly value your input as it helps us improve our services. It is lovely to hear you find our staff helpful and enjoyable to interact with. We understand your desire for a consistent 8:30 am schedule and we are dedicated to accommodating...
Carers for the most part are kind, friendly and cheerful. The new young carer at Caesar Court is outstanding. Some are kind but gormless one or two could not care less. Generally, though the carers are good. Time slots are chaotic and annoying, billing is a disaster and must improve. More flexibility of care/help is needed in Caeser Court as residents are deteriorating in health and with age.
Thank you for sharing your feedback on your experience. We appreciate your input and acknowledgement of the kind, friendly and cheerful nature of our carers. We are also thrilled to hear that you find the new young carer outstanding. We understand that everyone’s experience may vary and we are...
The care workers are polite, pleasant, and caring to both myself and my partner. They are considerate to both our needs which is very important. They carry out their tasks with dignity and respect at all times. The office staff do their utmost to keep consistency with regular care workers and are very pleasant and helpful when contacted.
Thank you for sharing your positive experience with us! Were thrilled to hear that our care team provided you with a courteous, respectful and helpful service. Your feedback means a lot to us and I will be sure to pass on your kind words to the team. Kind regards.
We approached Lauriem six months ago when it became apparent that my aunt needed additional home support. Not living locally to my aunt they made a difficult situation easier to cope with. As time progressed we asked for additional services. They are punctual and always treat my aunt with respect and patience. Communication between Lauriem and me is good and problems are immediately notified and dealt with. First-class service and everyone's efforts are very much appreciated.
Thank you for taking the time to provide us with your feedback and for awarding us a five-star rating. We are thrilled to hear that we have been able to provide your aunt with the additional support she needed and that our team's punctuality, respect and patience have been appreciated. We...
All the carers are very friendly and professional, they look after all Mum's needs in every way, Mum always looks forward to seeing them and having a chat. They always keep me posted if there is a problem or a change in any way. Mum and I always appreciate your hard work and dedication. Thank you all so very much.
We are truly grateful for your positive review of our care team. Your comments about their friendly and professional approach and dedication to meeting your mother's needs, means a great deal to us. It's wonderful to hear that your mother looks forward to their visits and enjoys chatting with them....
A complete care package. Courteous, respectful, extremely helpful and good timekeepers. I cannot fault any part of the extremely first-class service. Everyone is an individual and contributes to making our lives all the better for it.
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our care team provide you with courteous, respectful and extremely helpful service. We take pride in providing a good service to all our customers and it's great to know we met your expectations. I will certainly pass on your kind words to the care team. Kind regards.
The carers are helpful and friendly and easy to talk to.
I appreciate your feedback and hope that your continued interactions with the care team are just as positive. Kind regards.
I find the staff very friendly and helpful. They are helping me become more social and take better care of myself in daily life. People I know say they can see a difference in me. I could have done with this sort of help years ago.
We are thrilled to hear you have found our staff to be friendly and helpful in your journey towards becoming more social and taking better care of yourself. It is heartwarming to know that the support we have provided has made a positive difference in your life. Thank you for sharing your positive...
My carers are compassionate and caring. They are very helpful and it is a pleasure to have.
Thank you for your positive and thoughtful review. The team will be delighted to receive such positive feedback, it always means a huge amount to our carers and office staff. I will be sure to pass on your kind words to the care team. Kindest regards.
I am electric wheelchair-bound and required a hoist for transferring to bed/wheelchair and back. Without exception all my carers are excellent. They are professional and most importantly they are pleasant company. I need full support including attending to pressure sores. I simply could not manage without their assistance.
Thank you so much for your review. We really appreciate you taking the time to share your experience, and pleased you are happy with our service. Your comments will be shared with the care team. Kind regards Lauriem.
We have used Lauriem Complete Care several times in the past few years. They have always provided a good and reliable service for my husband while we are on holiday in Deal.
Thank you for taking the time to complete a review. We are very pleased to hear that you have had positive experience's with Lauriem over the years. It has been a pleasure to offer you a service whilst you were on holiday in Deal and we look forward to seeing you both next year. I will pass on your comments to the office and care staff. Kind regards Lauriem.
Domestic: Very helpful and carers do what I ask. Takes the pressure off for me to do everything myself.
Finance in the company is very poor with several errors and delays in collecting payments.
The finance team has been going through a lot of changes recently to make it more efficient. I can only apologise on behalf of the finance team and pass on your comments.
Some carers have particularly high standards.
Thank you so much for taking the time to complete a review. It is very much appreciated, and I will share this with the care team.
Service is good; they ask me if everything is alright.
Thank you so much for this positive review. The care team will get a real boost knowing how much you value the service.
We find our experience with the staff overall very good. They are all friendly and professional some more than others.
Thank you for taking the time to write a review about Lauriem. The carers will be delighted with your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 September 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Lauriem Complete Care Ltd - Deal.
Awards / Recognitions (1)
- Recipient: Lauriem Complete Care LtdDate: Friday 31 May 2024
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Lauriem Complete Care Ltd - Deal
How many Carers does Lauriem Complete Care Ltd - Deal employ?
Lauriem Complete Care Ltd - Deal employs 65 carers.
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