5 Assembly Passage, London E1 4UT
Care Provided
Home Care Providers Owned by Unite Care Ltd
Home Care Providers Owned by Unite Care Ltd
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Unite Care Ltd Locations (2)
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2 Home Care Providers owned by Unite Care Ltd
Unit 40, Design Works, Park Parade, London NW10 4HT
Care Provided
- Dementia
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Unite Care Ltd Reviews (1)
Reviews Posted for members of Unite Care Ltd.
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Review of Unite Care Ltd from Diana L (Wife of Client) published on 28 June 2024 Submitted via Website
Overall Experience
Period of care: late March 2024 to 17th June 2024. We were promised two carers four times per day, and this did happen; however, the personnel kept changing which was unsettling for both patient and family.
Visits were supposed to be up to 30 minutes, but in practice, the carers rarely stayed longer than 10 minutes, sometimes less. In the early weeks, they seemed very unwilling to change bedding; consequently, the patient's room smelt unsavoury. After many requests from the patient's family, this eventually improved.
Visits were supposed to be up to 30 minutes, but in practice, the carers rarely stayed longer than 10 minutes, sometimes less. In the early weeks, they seemed very unwilling to change bedding; consequently, the patient's room smelt unsavoury. After many requests from the patient's family, this eventually improved.
On the day of the patient's death, we found the carers' behaviour completely unacceptable. They refused to leave the premises until they had telephoned the patient's daughter, who was out with her child and dog, to tell her "Your Dad's dead?". She found this profoundly upsetting and had to be helped and comforted by strangers in the park. This phone call was completely unnecessary as her mother was at home and would have told her in a more appropriate way.
Reply from Mike John, Manager at Unite Care Ltd
The care provided was fully investigated and found the allegations unfounded, the carers followed procedures when the client passed away and made sure that they left appropriately, same carers provided services and the client's wife admitted that they were brilliant. The carers provided more time...
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Treated with Dignity
Value for Money
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Costs for home care providers owned by Unite Care Ltd
Average costs for home care provided by Unite Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Unite Care Ltd, based on undefined out of their 2 locations.
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Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Average costs for home care provided by Unite Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Unite Care Ltd, based on undefined out of their 2 locations.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
How many Agencies does Unite Care Ltd own?
Unite Care Ltd own 2 Agencies.
Which Unite Care Ltd Agencies have the highest review score?
Unite Care Ltd & Unite Care have the highest review score.
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