Home Care Providers Owned by Merit Care Ltd in Gloucestershire

Carer did not provide the care that was required.
He did not give my father a shower or even talk to him to convince him to have a shower. Did not show care or friendliness.
Instead he called a random boiler engineer who took £90 in cash from my mother and the boiler engineer said, the boiler will break down again and call me again.
The carer job is to provide care to my dad, but instead he put my vulnerable 80 year old parents who's first language is not English at risk.

Since February 2025, they will not respond to my emails.

We find the carers from Merit Care very good and have no hesitation in recommending them.
They are always cheerful, kind and caring. They are most efficient at washing, changing and physically taking care of my husband who is now bed-bound, doubly incontinent and suffers with various health problems - needing very careful moving and handling.

They have a way of making him feel special and usually lift his spirits, bringing a smile (or a laugh), to his face.