Home Care Provider Owned by Sterling Standard Care Group Ltd in London

Thank you so much for taking the time to leave us such a wonderful 5-star review. We are truly delighted to hear your kind words and that you have had such a positive experience with Sterling Standard Care. We take great pride in the professionalism, compassion, and adaptability of our carers, and it means a lot to know that their support made such a difference to you. We are especially pleased that our team could respond promptly in your time of need and that our management's efforts to liaise with the local authority were helpful and reassuring. Your recommendation is deeply appreciated it motivates us to continue providing the highest quality of care to all those who rely on us. With our very best wishes,The Sterling Standard Care Team

Thank you so much for your kind and heartfelt words. We're truly touched by your message and honoured to be seen as part of your extended family. Knowing that you feel supported, cared for, and valued means everything to us.At Sterling Standard Care Group, we're committed to treating everyone with the compassion and respect they deserve, and it brings us great joy to hear that our team has made a positive difference in your life.Thank you again for your trust - it's a privilege to be part of your journey.Warmest regards,The Sterling Standard Care Group Team

Thank you so much for your heartfelt feedback. We are truly honoured by your kind words and deeply appreciate your recommendation of Sterling Standard Care Group. It means the world to us to know that our care has made a positive difference in your son's life, especially during such challenging times. We are delighted to hear that your son has formed a strong bond with his carers and that their presence brings him comfort and joy. Our team is committed to providing compassionate, empathetic care, and we are pleased that their dedication is making such a meaningful impact on your son's well-being. Knowing that he feels supported, encouraged, and well cared for is exactly what we strive for every day. Thank you.

Thank you so much, we are very happy that you have had a positive experience with us. The positive feedback will help us to continue to improve our service. Many thanks.

Thank you so much for your kind words and for taking the time to leave us such a positive review. We're thrilled to hear that you and your mom are satisfied with our care and that our team was able to provide you with excellent customer service.
At Sterling Standard Care Group, we're committed to delivering exceptional experiences to our customers, and your feedback fuels our motivation to keep doing just that.
Thanks again for choosing us.

We were commissioned to visit 3 times daily (1hr AM, 30min NOON, 30min PM) on 31st August 2023, on the same day, we contacted your sister who confirmed that she would be able to show our staff around and explained the detail of tasks required prior to the assessment being carried out. Our care staff attended as required and the task was carried out with the support of your sister. The care log explained the details of what was done and the care staff left with an understanding that everyone was happy at the end of the visit. Our care staff is very capable of providing basic care and tasks required (meal and medication) within the stipulated time of 30 minutes when she was with your mother. These tasks were carried out with the support of your sister showing care staff around as this was our first visit to your mum. We are very sorry that you feel she is inadequate for the task she was sent to do but we are not aware of any other tasks beyond these basic tasks which your sister showed our carer.