Home Care Providers Owned by Axis Care Group Ltd

Would definitely recommend them to others.

I've been a carer in a professional capacity; believe me, these are the best, and I will be back!

Axis have provided excellent care and service to my mam for a while now .. All carers treat my mam with excellent care and respect and dignity. I don't live near by to my mam so when I'm not with her I have peace of mind knowing Axis care are there to support her in the best way which gives me peace of mind . From the carers to management they are all so lovely . Thank you Axis care ..

The care coordinator is proactive and always available to discuss any concerns or issues.

Overall the care given was outstanding. Your carers were so thoughtful and respectful towards my mum. They were always so friendly and very happy. My mum was complex but your staff took onboard everything I discussed with them what needed to be done on a daily basis. They were very empathetic and showed concern when things were not right with Mum, sadly Mum passed away but I was grateful that you gave her the best care she so well deserved.

Staff would drop me a text or call should they need anything or leave a little note. They were excellent at personal care and hygiene, general tidying and even laundry. Fantastic carers and company and would not hesitate to recommend them. Thank you.

Friendly, helpful, efficient, and most importantly reliable. I'm completing this with my dad who sees the carers daily, who care for my mam and the ratings are his. From my perspective, I had 100% piece of mind when my dad needed to go to hospital as the care group provided immediate overnight care for a few nights.

My dad's carers are so friendly. helpful and caring. He is well looked after and his home is always clean and tidy. I'm kept up to date with all that is going on in my dad's life. They provide a great service.

AXIS Care has been providing care for my Gran for a while now and has always been fabulous. The respect and dignity all of the carers have shown my Gran is amazing. In particular, I would like to say how outstanding a carer in particular is with communication in letting me know when my Gran is feeling unwell. An example of this is last Sunday morning when my Gran became unwell and that carer alerted me to this and stayed longer than scheduled to sit with her whilst I travelled to my Gran as I do not live close by. That carer had to at some point go to her other clients so kindly arranged for another carer to sit with my Gran until I arrived. The other carer kindly sat with my Gran reassuring her until I arrived. A shining example of 2 carers going above and beyond for their clients and the client's families. I can't thank them enough and know my gran is in safe hands with this company. I highly recommend them.

They always ask me if there is anything else they can do. I asked them to put the towels in my washing machine. Your staff that I have met have done everything I ask them. They are a credit to your company.

I am happy with the services rendered to me. Quality care and satisfactory. Axis Care has good staff that are person-centred and good at what they do, they interact with the service user, make sure all their needs are met.

Carers are kind and sympathetic to my husband who suffers from dementia. They are polite and cheerful when they arrive. The company check with me regularly to make sure I am happy with their service and always ask if there is anything they could do better.

The carers have been visiting my dad 4 times a day for the last 6 months approximately. They have all been very kind to him, even when he is being more challenging! He has had no complaints when asked how he is getting along with them. My sister and I are happy with the care he is receiving and we are kept up to date on any issues as/if they arise. They have all been receptive to any small issues that we may have had and they have been quickly resolved.

My mother has been with this company for a couple of months now and all the staff I have met with have all been extremely polite and helpful, they make sure everything is taken care of for my mother and are always punctual.

A carer accompanies my husband to his Parkinson's support group exercise class. The carer is efficient and always on time. My husband enjoys the class and the carer looks after him well. We are happy with the service.

I have used this care company for my father since February this year 2024. I deliberately have not posted a review until they had worked with Dad for a little while so I could give an honest review of the care that he has received and is still receiving. The staff look after my father like he is their own. They help him with everything and nothing is too much trouble. The staff never rush my dad everything is done at my dad's speed and a job is never left half-done. I cannot sing their praises enough Dad and I are so happy and grateful and as my dad's carer I am so pleased I have these people to help and support both me and my dad.