Axis Care Group Ltd in Greater Manchester | 1 Home Care Provider

Review of
Axis Care Leigh Office
from Margaret J (Wife of Client) published on 5 August 2025 Submitted via Website • Report

Overall Experience

My husband has complex needs and can be a difficult client; not his fault, but the nature of his illness.
I was turned down by two agencies without even a discussion taking place, but was accepted by Axis care.
Well God must have been on my side!
This agency is amazing.
I was emailed and asked

for details of my husband's care requirements; his likes and his dislikes, his abilities or otherwise etc.
The carer came to see me and to meet my husband and to further discuss our needs.
Two carers attended my husband for a twelve hour shift and they were both exemplary.
First of all, kindness and understanding and respect was in abundance.
Secondly, they knew exactly what to do; completely and utterly professional.
Lastly, they went above and beyond.
I told them to leave all the laundry to me but no, it was a beautiful, sunny day so they washed and dried all of the dirty bed linen too.
I've been a carer in a professional capacity; believe me, these are the best, and I will be back!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Axis Care Leigh Office
from Helen B (Daughter of Client) published on 23 April 2025 Submitted via Website • Report

Overall Experience

Axis have provided excellent care and service to my mam for a while now .. All carers treat my mam with excellent care and respect and dignity. I don't live near by to my mam so when I'm not with her I have peace of mind knowing Axis care are there to support her in the best way which gives me peace

of mind . From the carers to management they are all so lovely . Thank you Axis care ..

Reply from Christian Iboroma, Dep Manager at Axis Care Leigh Office

Thank you Helen for the feedback, it is well appreciated and will be passed to the carers.

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Review of
Axis Care Leigh Office
from Carl M (Son of Client) published on 17 January 2025 Submitted via Website • Report

Overall Experience

Great service from the team. The staff are always polite and helpful.
The team are punctual and reliable and gives notice if there are any issues e.g. calling ahead during bad weather (snow) to advise will be a bit late (to be expected, as the road conditions were very poor.
The care coordinator

is proactive and always available to discuss any concerns or issues.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you for the kind words Carl, we will continue to do our best to ensure quality care.

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Review of
Axis Care Leigh Office
from Gillian H (Daughter of Client) published on 17 January 2025 Submitted via Website • Report

Overall Experience

Overall the care given was outstanding. Your carers were so thoughtful and respectful towards my mum. They were always so friendly and very happy. My mum was complex but your staff took onboard everything I discussed with them what needed to be done on a daily basis. They were very empathetic and showed

concern when things were not right with Mum, sadly Mum passed away but I was grateful that you gave her the best care she so well deserved.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you Gillian. It was our pleasure and indeed a privilege to look after your mum during her last days, she was ever so nice and cheerful. May her soul rest in peace.

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Review of
Axis Care Leigh Office
from Carly H (Granddaughter of Client) published on 11 December 2024 Submitted via Website • Report

Overall Experience

Axis Care Group were contracted to care for my Grandad when he needed end-of-life care at home. Every member of staff that attended was very caring and professional, always smiling, happy and considerate of my Grandads needs.
Staff would drop me a text or call should they need anything or leave a little

note. They were excellent at personal care and hygiene, general tidying and even laundry. Fantastic carers and company and would not hesitate to recommend them. Thank you.

Reply from Christian Iboroma, Coordinator at Axis Care Leigh Office

Thank you so much for your kind words. These inspirational words are the energy that drives us as a team.

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Review of
Axis Care Leigh Office
from R G (Daughter of Client) published on 29 August 2024 Submitted via Website • Report

Overall Experience

Friendly, helpful, efficient, and most importantly reliable. I'm completing this with my dad who sees the carers daily, who care for my mam and the ratings are his. From my perspective, I had 100% piece of mind when my dad needed to go to hospital as the care group provided immediate overnight care

for a few nights.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you for the feedback, it is well appreciated.

Staff
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Management
Treated with Dignity
Value for Money

Review of
Axis Care Leigh Office
from T B (Daughter of Client) published on 27 August 2024 Submitted via Website • Report

Overall Experience

My dad's carers are so friendly. helpful and caring. He is well looked after and his home is always clean and tidy. I'm kept up to date with all that is going on in my dad's life. They provide a great service.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you so much this is well appreciated!

Staff
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Review of
Axis Care Leigh Office
from Louise B (Granddaughter of Client) published on 16 August 2024 Submitted via Website • Report

Overall Experience

AXIS Care has been providing care for my Gran for a while now and has always been fabulous. The respect and dignity all of the carers have shown my Gran is amazing. In particular, I would like to say how outstanding a carer in particular is with communication in letting me know when my Gran is feeling

unwell. An example of this is last Sunday morning when my Gran became unwell and that carer alerted me to this and stayed longer than scheduled to sit with her whilst I travelled to my Gran as I do not live close by. That carer had to at some point go to her other clients so kindly arranged for another carer to sit with my Gran until I arrived. The other carer kindly sat with my Gran reassuring her until I arrived. A shining example of 2 carers going above and beyond for their clients and the client's families. I can't thank them enough and know my gran is in safe hands with this company. I highly recommend them.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you for this lovely feedback, it's well appreciated and we will pass the special mention to the carers.

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Review of
Axis Care Leigh Office
from Norma M (Client) published on 2 August 2024 Submitted via Website • Report

Overall Experience

Your staff have been polite and kind.
They help me get in and out my shower and hold me tight so I don't fall. They help me dry my hair and help me get dressed.
They always ask me if there is anything else they can do. I asked them to put the towels in my washing machine. Your staff that I have

met have done everything I ask them. They are a credit to your company.

Reply from Patrick Ogunna, Manager at Axis Care Leigh Office

Thank you for your kind words, well appreciated.

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Review of
Axis Care Leigh Office
from E T (Client) published on 31 July 2024 Submitted via Website • Report

Overall Experience

I am happy with the services rendered to me. Quality care and satisfactory. Axis Care has good staff that are person-centred and good at what they do, they interact with the service user, make sure all their needs are met.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you for the feedback, we are happy you are happy with the care we are providing and will work harder to better your experience.

Staff
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Review of
Axis Care Leigh Office
from J M (Wife of Client) published on 19 July 2024 Submitted via Website • Report

Overall Experience

Carers are kind and sympathetic to my husband who suffers from dementia. They are polite and cheerful when they arrive. The company check with me regularly to make sure I am happy with their service and always ask if there is anything they could do better.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you for your nice feedback, this is well appreciated and we will keep working to provide the best care.

Staff
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Management
Treated with Dignity
Value for Money

Review of
Axis Care Leigh Office
from Rachel F (Daughter of Client) published on 17 July 2024 Submitted via Website • Report

Overall Experience

The carers have been visiting my dad 4 times a day for the last 6 months approximately. They have all been very kind to him, even when he is being more challenging! He has had no complaints when asked how he is getting along with them. My sister and I are happy with the care he is receiving and we are

kept up to date on any issues as/if they arise. They have all been receptive to any small issues that we may have had and they have been quickly resolved.

Reply from Patrick O, Manager at Axis Care Leigh Office

Thank you for the feedback, it is appreciated.

Staff
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Treated with Dignity
Value for Money

Review of
Axis Care Leigh Office
from Tina S (Daughter of Client) published on 8 July 2024 Submitted via Website • Report

Overall Experience

My mother has been with this company for a couple of months now and all the staff I have met with have all been extremely polite and helpful, they make sure everything is taken care of for my mother and are always punctual.

Reply from Christian I, Cara-coordinator at Axis Care Leigh Office

Thank you for the feedback; this is well appreciated.

Staff
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Review of
Axis Care Leigh Office
from Sheila S (Wife of Client) published on 4 July 2024 Submitted via Website • Report

Overall Experience

A carer accompanies my husband to his Parkinson's support group exercise class. The carer is efficient and always on time. My husband enjoys the class and the carer looks after him well. We are happy with the service.

Reply from Patrick O, Manager at Axis Care Leigh Office

Thank you for your feedback, it is well appreciated.

Staff
Care / Support
Management
Treated with Dignity
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Review of
Axis Care Leigh Office
from A E (Daughter of Client) published on 29 May 2024 Submitted via Website • Report

Overall Experience

I have used this care company for my father since February this year 2024. I deliberately have not posted a review until they had worked with Dad for a little while so I could give an honest review of the care that he has received and is still receiving. The staff look after my father like he is their

own. They help him with everything and nothing is too much trouble. The staff never rush my dad everything is done at my dad's speed and a job is never left half-done. I cannot sing their praises enough Dad and I are so happy and grateful and as my dad's carer I am so pleased I have these people to help and support both me and my dad.

Reply from Sheree Quick, Group Manager at Axis Care Leigh Office

Thank you for your review and help in making the work easy for the carers. The review will go a long way to encourage the carers to keep up the good work.

Staff
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Value for Money

Home Care Provider Owned by Axis Care Group Ltd in Greater Manchester

Axis Care Group Ltd Locations in Greater Manchester (1)

Axis Care Group Ltd Reviews in Greater Manchester (15)

Reviews posted for members of Axis Care Group Ltd

Axis Care Leigh Office

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Axis Care Leigh Office

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