- Visiting Care from £28 / hour
Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
Home Care Providers Owned by Mitchell & Murdoch Care Ltd
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Mitchell & Murdoch Care Ltd Locations (3)
Care Provided
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Mitchell & Murdoch Care Ltd Reviews (17)
Reviews posted for members of Mitchell & Murdoch Care Ltd
Review of
Mitchell & Murdoch Care Ltd
from S W (Wife of Client) published on 19 March 2026 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Initially had nothing but problems with this company. Insufficient training given to staff. Got better with certain carers. But again it has got bad. Manager has walked out and staff are leaving. Avoid this company at all costs.
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Review of
Mitchell & Murdoch Care Ltd
from T L (Wife of Client) published on 11 August 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Staff not trained on routines. No communication from management. When regular carer (who is fantastic) off staff always late (one time an hour). My calls to office go unanswered. Today's carer was told to call previous carer to "find out what to do". While speaking to "person" they spoke in a foreign
language (not English).
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Review of
Mitchell & Murdoch Care Ltd
from J M (Daughter of Client) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mitchell & Murdoch have been wonderful in supporting my father overall. We had 2 amazing ladies who were consistent but sadly they left. We have 2 new carers, one of which is excellent and the other is new and learning. They don't do as much as the previous ladies eg changing beds, nighttime bag or
hanging up his washing but I maybe need to ask for specific things to be done.
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Review of
Mitchell & Murdoch Care Ltd
from L G (Daughter of Client) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with service. Staff are fantastic with my dad and he's happy in himself.
Reply from John Murdoch, Director at Mitchell & Murdoch Care LtdThank you for your feedback, we always like to have feedback on the service we provide.
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Review of
Mitchell & Murdoch Care Ltd
from Gillian J (Daughter of Client) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father receives excellent care from the staff who visit him. The same people cover the shifts (with the exception of holidays) which gives consistency and a good relationship built on trust. The staff are very caring and encourage mobility as far as possible and conversation. They understand Dad's
needs and make sure he has everything required.
I can't praise them highly enough for the job they do.
I can't praise them highly enough for the job they do.
Reply from John Geddes-Murdoch, Director at Mitchell & Murdoch Care LtdThank you for your feedback, it's always good for the staff to receive feedback.
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Review of
Mitchell & Murdoch Care Ltd
from J M (Client) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care from both carers. Attentive and efficient in all aspects of their work. My family are reassured that I am being looked after to a high standard.
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Review of
Mitchell & Murdoch Care Ltd
from S S (Client) published on 23 July 2024 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Avoid like the plague. Happy to abandon a service user for 20% of their daily issues mental health ignoring 80% of her physical health issues which are getting worse. Social Worker agreed to increase my care, not kill it off! Refused to listen to their own staff on the sublet. Claimed paper trail even
though Case Conference 12 days ago made no mention wanting to cease and now claim longer term? Also refused to apologise for upset and depression or to reconsider. Do as we say, Not do as we do.
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Review of
Mitchell & Murdoch Care Ltd
from Shirley L (Daughter of Client) published on 17 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am so pleased with the care my mum has been receiving from her two favourite carers since we changed providers in January.
My mum has settled down and is really happy to see her two favourites when they come in to visit her.
I am more relaxed now knowing my mum is in such good hands getting great
My mum has settled down and is really happy to see her two favourites when they come in to visit her.
I am more relaxed now knowing my mum is in such good hands getting great
treatment and care. Thank you.
Reply from John Murdoch, Manager/ Director at Mitchell & Murdoch Care LtdThank you for your feedback. It's great for us to get feedback from clients and their families.
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Review of
Mitchell & Murdoch Care Ltd
from Kate S (Daughter of Client) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers are kind and attentive toward my mum, ensuring she is safe and comfortable. They are good at alerting me if anything is amiss. People are approachable and I find them friendly and easy to deal with.
Reply from John Murdoch, Manager/ Director at Mitchell & Murdoch Care LtdThank you for your feedback, it is always nice to hear how people feel about our service.
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Review of
Mitchell & Murdoch Care Ltd
from C S (Niece of Client) published on 10 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mitchell and Murdoch provide excellent care for my aunt. The carers are prompt and always chatty. My aunt enjoys their visits. They understand her requirements and put any concerns on the app so I can see immediately and they communicate well with us as a family.
Reply from Marion Davis, Manager at Mitchell & Murdoch Care LtdThank you so much for the review of Mitchell and Murdoch Care. The staff really enjoy their time with your aunt and have a great chat with her when they visit.
Thanks again.
Marion
Thanks again.
Marion
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Review of
Mitchell & Murdoch Care Ltd
from James L (Husband of Client) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am more than happy with the staff for keeping me informed on what is happening and also for the future and more importantly, my wife is happy.
Reply from John Murdoch, Manager/ Director at Mitchell & Murdoch Care LtdThank you for your feedback, I'm glad you are happy with the service.
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Review of
Mitchell & Murdoch Care Ltd
from Cheryl C (Client) assisted by family/friend published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers are pleasant, thoughtful and respectful. They are valued by us.
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Review of
Mitchell & Murdoch Care Ltd
from F M (Client) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since needing a carer after leaving hospital in June 2020 after having a stroke on my left side, which is now weaker, I am very happy and content with Mitchell & Murdoch Care Ltd. Carers are very capable, well trained and most helpful and kind. Mitchell & Murdoch is now my fifth care provided, and I
have no problems.
Reply from John Murdoch, Manager/ Director at Mitchell & Murdoch Care LtdThank you for your feedback we try to provide the best possible care to all clients
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Review of
Mitchell & Murdoch Care Ltd
from Sally P (Daughter of Client) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the start, the approach has been friendly and professional. Contacting the office is always quick and knowledgeable about my mum's situation. There is a culture of kindness together with being diligent; they are all willing to help. I feel supported too! Very happy, as my mum is, and other family,
that she is being well cared for. We thank all at Mitchell & Murdoch Care.
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Review of
Mitchell & Murdoch Care Ltd
from C G (Daughter of Client) published on 11 January 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mitchell & Murdoch Care is excellent and treats the client with respect. The carers give the client the best of care and makes them feel they are important as they really care for the person and do not simply do their job. They provide the best of care.
Reply from John Murdoch, Manager/ Director at Mitchell & Murdoch Care LtdThank you so much for your feedback, it was a pleasure working with your dad.
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Review of
Mitchell & Murdoch Care Ltd
from R C (Husband of Client) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers are professional and have fully met our expectations. They have proved to be invaluable. They are kind and caring. We are pleased with them.
Reply from John Murdoch, Manager/ Director at Mitchell & Murdoch Care LtdThank you for taking the time to write a review. It's good to hear feedback.
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Review of
Mitchell & Murdoch Care Ltd
from Raymond O (Son of Client) published on 30 September 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All care aspects covered.
Mum fairly involved.
Late evening call agreed.
Plenty of time taken and not rushed.
Mum fairly involved.
Late evening call agreed.
Plenty of time taken and not rushed.
Reply from John Murdoch, Manager/Director at Mitchell & Murdoch Care LtdThank you for taking the time to complete a review.
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Awards / Recognitions (0)
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Frequently Asked Questions about Mitchell & Murdoch Care Ltd
Costs for home care providers owned by Mitchell & Murdoch Care Ltd
Average costs for home care provided by Mitchell & Murdoch Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Mitchell & Murdoch Care Ltd, based on 1 out of their 3 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £28 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Mitchell & Murdoch Care Ltd own?
Mitchell & Murdoch Care Ltd own 3 Agencies.
Which Mitchell & Murdoch Care Ltd Agencies have the highest review score?
Mitchell & Murdoch Care Ltd, MM Support Aberdeen City and Shire & MM Support has the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mitchell & Murdoch Care Ltd to verify any information. View our terms and conditions. Mitchell & Murdoch Care Ltd has a Basic Service – more info.