Home Care Provider Owned by Mitchell & Murdoch Care Ltd in Angus

Staff not trained on routines. No communication from management. When regular carer (who is fantastic) off staff always late (one time an hour). My calls to office go unanswered. Today's carer was told to call previous carer to "find out what to do". While speaking to "person" they spoke in a foreign

Mitchell & Murdoch have been wonderful in supporting my father overall. We had 2 amazing ladies who were consistent but sadly they left. We have 2 new carers, one of which is excellent and the other is new and learning. They don't do as much as the previous ladies eg changing beds, nighttime bag or

My father receives excellent care from the staff who visit him. The same people cover the shifts (with the exception of holidays) which gives consistency and a good relationship built on trust. The staff are very caring and encourage mobility as far as possible and conversation. They understand Dad's

Avoid like the plague. Happy to abandon a service user for 20% of their daily issues mental health ignoring 80% of her physical health issues which are getting worse. Social Worker agreed to increase my care, not kill it off! Refused to listen to their own staff on the sublet. Claimed paper trail even

I am so pleased with the care my mum has been receiving from her two favourite carers since we changed providers in January.
My mum has settled down and is really happy to see her two favourites when they come in to visit her.
I am more relaxed now knowing my mum is in such good hands getting great

Since needing a carer after leaving hospital in June 2020 after having a stroke on my left side, which is now weaker, I am very happy and content with Mitchell & Murdoch Care Ltd. Carers are very capable, well trained and most helpful and kind. Mitchell & Murdoch is now my fifth care provided, and I

From the start, the approach has been friendly and professional. Contacting the office is always quick and knowledgeable about my mum's situation. There is a culture of kindness together with being diligent; they are all willing to help. I feel supported too! Very happy, as my mum is, and other family,