Home Care Provider Owned by Living Waters Healthcare Services Ltd in West Midlands

  • Home Care Provider Owned by Living Waters Healthcare Services Ltd in West Midlands

Living Waters Healthcare Services Ltd Locations in West Midlands (1)

 

1 Home Care Provider owned by Living Waters Healthcare Services Ltd in West Midlands

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Living Waters Healthcare Services - Birmingham

REGUS, Park House, Bristol Road South, Rubery, Rednal, Birmingham B45 9AH 

8.8 6 reviews
"I would thoroughly recommend Living Waters as a care company. They made my brother in law feel safe and confident in his care team. They…"   Read all 6 reviews

Living Waters Healthcare is an independently owned Domiciliary Care Company with years of experience in the caring profession. The team provide high quality personal care and support to clients living in the community in West Midlands. Their services… Read more about Living Waters Healthcare Services - Birmingham

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £18 / hour
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Living Waters Healthcare Services Ltd Reviews in West Midlands (6)

Reviews Posted for members of Living Waters Healthcare Services Ltd

Overall Experience

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Review of

Living Waters Healthcare Services - Birmingham

from Kez T (Sister of Client) published on 16 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would thoroughly recommend Living Waters as a care company. They made my brother in law feel safe and confident in his care team. They understood his unique needs and the characteristics of autism. They quickly responded to queries from the family and kept in touch regularly when issues arose. They
were particularly responsive during his last weeks and the wider family felt supported too. They always responded to calls and were very quick to resolve any issues and provide additional training to staff. Their night care provision was excellent. An excellent care provider and we are grateful to have found them.

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Review of

Living Waters Healthcare Services - Birmingham

from Tracey A (Daughter of Client) published on 16 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Living Waters to provide daily care for my father for a few months now. The carers are friendly, professional and supportive. The management team gave been helpful and supportive in putting together care that fits my Dad's needs.

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Review of

Living Waters Healthcare Services - Birmingham

from Lorraine H (Daughter of Client) published on 4 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

On visiting Mum found her bed in a disgusting state which managers witnessed, photographs sent and recorded. Incorrect pads have been sent not one Carer requested pads with a higher absorbency, correct pads now ordered by myself. Dog faeces on the patio area had been swept into areas to hide it Instead
of being picked up .Four black dog poo bags of dog faeces collected by myself fly infestation present coming into the kitchen from outside. Kitchen, lounge, hallway, floors absolutely filthy photos sent. Dog faeces droppings on lounge & hallway floor plus a lot of dried faeces in dog bed.
Much cigarette ash matches & cigarette ends in chair raisers & floor in front of mums lounge chair all of which transfers to bed.

Reply from Rejoyce Mutepfa, Manager at Living Waters Healthcare Services - Birmingham

Hi Lorraine, we are really sorry your experience didn't meet expectations. This isn't typical of our business, and we take concerns like these very seriously. As discussed with you, the Managers are working so hard to make sure enough time is provided to meet all the requested tasks. Providing compassionate, high-quality care is at the heart of what we do. We want to sincerely apologise for any distress or disappointment you may have felt. Please feel free to reach out if you have any further concerns, and we would be happy to arrange a time to discuss. Thank you once again for your patience while we resolve the concerns raised.

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Review of

Living Waters Healthcare Services - Birmingham

from Cristina G (Client) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never had such a compassionate care company work with me, ever. I am beyond truly grateful for everything and how much care the carers provide with happy faces daily, I truly feel so blessed to be part of Living Waters. I thank you all for helping me daily, & the manager also.

Reply from Rejoyce Mutepfa, Manager at Living Waters Healthcare Services - Birmingham

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you and we are here for you anytime. Our team is committed to delivering high-quality service and your feedback is a great encouragement to us.

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Review of

Living Waters Healthcare Services - Birmingham

from Sarah S (Client) published on 14 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely bunch of carers, I would recommend them. Very friendly and they show you when they're here they care about you. If I feel down they try and make me laugh. The only recommendation I have is when they have a big enough client list and enough staff to offer actually night call-outs for those who
may need it. But other than that you know you've got support when you've got these working with you.

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Review of

Living Waters Healthcare Services - Birmingham

from D P (Son of Client) published on 14 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of working with Living Waters, has been extremely positive, great care and willingness to work with you on dealing with care issues. Good communication and value for money. I highly recommend them.

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Awards / Recognitions (0)

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Living Waters Healthcare Services Ltd in North Somerset Living Waters Healthcare Services Ltd in West Midlands

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