Reviews posted for members of Living Waters Healthcare Services Ltd.
We have been using Living Waters to provide daily care for my father for a few months now. The carers are friendly, professional and supportive. The management team gave been helpful and supportive in putting together care that fits my Dad's needs.
We have been using Living Waters to provide daily care for my father for a few months now. The carers are friendly, professional and supportive. The management team gave been helpful and supportive in putting together care that fits my Dad's needs.
I would thoroughly recommend Living Waters as a care company. They made my brother in law feel safe and confident in his care team. They understood his unique needs and the characteristics of autism. They quickly responded to queries from the family and kept in touch regularly when issues arose....
I would thoroughly recommend Living Waters as a care company. They made my brother in law feel safe and confident in his care team. They understood his unique needs and the characteristics of autism. They quickly responded to queries from the family and kept in touch regularly when issues arose. They were particularly responsive during his last weeks and the wider family felt supported too. They always responded to calls and were very quick to resolve any issues and provide additional training to staff. Their night care provision was excellent. An excellent care provider and we are grateful to have found them.
On visiting Mum found her bed in a disgusting state which managers witnessed, photographs sent and recorded. Incorrect pads have been sent not one Carer requested pads with a higher absorbency, correct pads now ordered by myself. Dog faeces on the patio area had been swept into areas to hide it...
Much cigarette ash matches & cigarette ends in chair raisers & floor in front of mums lounge chair all of which transfers to bed.
Hi Lorraine, we are really sorry your experience didn't meet expectations. This isn't typical of our business, and we take concerns like these very seriously. As discussed with you, the Managers are working so hard to make sure enough time is provided to meet all the requested tasks. Providing...
Hi Lorraine, we are really sorry your experience didn't meet expectations. This isn't typical of our business, and we take concerns like these very seriously. As discussed with you, the Managers are working so hard to make sure enough time is provided to meet all the requested tasks. Providing compassionate, high-quality care is at the heart of what we do. We want to sincerely apologise for any distress or disappointment you may have felt. Please feel free to reach out if you have any further concerns, and we would be happy to arrange a time to discuss. Thank you once again for your patience while we resolve the concerns raised.
I have never had such a compassionate care company work with me, ever. I am beyond truly grateful for everything and how much care the carers provide with happy faces daily, I truly feel so blessed to be part of Living Waters. I thank you all for helping me daily, & the manager also.
I have never had such a compassionate care company work with me, ever. I am beyond truly grateful for everything and how much care the carers provide with happy faces daily, I truly feel so blessed to be part of Living Waters. I thank you all for helping me daily, & the manager also.
Thank you so much for taking the time to leave us a 5-star review. We really appreciate you and we are here for you anytime. Our team is committed to delivering high-quality service and your feedback is a great encouragement to us.
Lovely bunch of carers, I would recommend them. Very friendly and they show you when they're here they care about you. If I feel down they try and make me laugh. The only recommendation I have is when they have a big enough client list and enough staff to offer actually night call-outs for those...
Lovely bunch of carers, I would recommend them. Very friendly and they show you when they're here they care about you. If I feel down they try and make me laugh. The only recommendation I have is when they have a big enough client list and enough staff to offer actually night call-outs for those who may need it. But other than that you know you've got support when you've got these working with you.
My experience of working with Living Waters, has been extremely positive, great care and willingness to work with you on dealing with care issues. Good communication and value for money. I highly recommend them.
My experience of working with Living Waters, has been extremely positive, great care and willingness to work with you on dealing with care issues. Good communication and value for money. I highly recommend them.
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