Home Care Providers Owned by Gardiner's in Berkshire

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Group Review Score

Only the locations & reviews in Berkshire for Gardiner's are being shown.

Gardiner's Locations in Berkshire (2)

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2 Home Care Providers owned by Gardiner's in Berkshire
Gardiner's Homecare
10 Church Street, Caversham, Reading RG4 8DZ
"I am very glad we chose Gardiner's homecare. The guidance and support from the care management has been invaluable and all aspects dealt..."Read all 201 reviews
Visiting Care from £38.50 / hour

Gardiner's has over 50 years of providing domiciliary care to people in their own homes in and around Reading and South Oxfordshire. Their experienced and friendly team are passionate about helping... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Gardiner's Live-in Care Ltd
13 Reading Road, Pangbourne, Reading RG8 7LR
"We have been extremely pleased with the care of our parents. The current carer is very attentive and respectful and the management team are..."Read all 44 reviews
Live-in Care from £1,500 / week

Gardiner's Live-In Care is the specialist live-in care branch of Gardiner's Homecare, a family-owned business operating in Berkshire and South Oxfordshire since 1968. Live-in care is ideal for those with... Read more

Care Provided
  • Live-in Care
  • Dementia

Gardiner's Reviews in Berkshire (245)

9.8

Gardiner's has a Group Review Score of 9.8 (9.846) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Gardiner's must have a Review Score.

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Showing 245 reviews matching selected criteria
Review of Gardiner's Homecare from L G (Daughter of Client) published on 22 May 2026 Submitted via Website
Overall Experience

I am very glad we chose Gardiner's homecare. The guidance and support from the care management has been invaluable and all aspects dealt with great sensitivity and compassion. The care team's level of vigilance and empathy is outstanding and has given us great comfort and reassurance. Everyone in the team has been brilliant.

Reply from Linzi Prendergast, Head of care at Gardiner's Homecare
Thank you so much for your kind words. They are really appreciated.

Linzi

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Review of Gardiner's Homecare from F M (Daughter of Client) published on 21 May 2026 Submitted via Website
Overall Experience

Gardiners have been looking after my father for several years now. He has now transitioned to four care visits a day with two carers. My father is blind, deaf and doubly incontinent and bedbound now but he is treated with dignity and respect by all the Gardiners team despite the challenging circumstances. All the carers are so kind and caring, take the time to talk to him even though it is incredibly difficult because of his hearing and we trust them absolutely to look after him. The care manager is also excellent, always liaising with the family and keeping us up to date with what is going on.

Reply from Linzi Prendergast, Head of care at Gardiner's Homecare
Thank you so much for your for your lovely review. I am delighted that you are happy with the care we deliver.

Linzi

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Review of Gardiner's Homecare from Michael S (Son of Client) published on 20 May 2026 Submitted via Website
Overall Experience

I am very happy with the service provided by Gardiner's Homecare to my elderly Mum. All aspects have been excellent, from the thoughtful and responsive leadership team, the efficient admin, and last but not least the caring and sympathetic individual visiting my Mum.

Reply from Linzi Prendergast, Head of care at Gardiner's Homecare
I am so delighted that you are happy with your Mother's care. She is a lovely lady.
Best regards

Linzi

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Review of Gardiner's Homecare from Marilyn C (Client / Service User) published on 19 May 2026 Submitted via Website
Overall Experience

very hqppy with care and help. enjoy trips out and feel very safe with carers. Looker is good and phoning office easy if i need to. carers always friendly and helpful and our chats are lovely. they make a real difference to my life and wouldnt want to be without them

Reply from Linzi Prendergast, Head of care at Gardiner's Homecare
I am so pleased that you are happy with the care provided by Gardiner's. This means a lot.
Best regards

Linzi

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Review of Gardiner's Homecare from Tess H (Daughter of Client) published on 18 May 2026 Submitted via Website
Overall Experience
I have been so happy with the care that the carers from Gardiners have provided for my dad. They are all kind and supportive and have enabled him to maintain his independence at home despite his dementia. They provide practical and emotional support and help him to start his day in a cheery way, orienting him to the day ahead.
I have also been pleased with the efficient support offered by the care agency in terms of organising the care and the payments required etc.

I thoroughly recommend Gardiners to others needing to support their loved one at home.

Reply from Linzi Prendergast, Head of care at Gardiner's Homecare
Thank you so much for your kind words. I am delighted that you are happy with the care we deliver as it is a pleasure to look after your Father.
Best regards

Linzi

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Review of Gardiner's Live-in Care Ltd from Jonathan H (Son of Client) published on 18 May 2026 Submitted via Website
Overall Experience

We have been extremely pleased with the care of our parents. The current carer is very attentive and respectful and the management team are always available to discuss any concerns and prompt in responding to any issues.

Reply from Michelle McDonnell, Registered Care Manager at Gardiner's Live-in Care Ltd

Thank you for your wonderful feedback I will be sure to share with the team

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Review of Gardiner's Live-in Care Ltd from J S (Daughter of Client) published on 18 May 2026 Submitted via Website
Overall Experience

I have always found Gardiners to be a very professional company and offer the highest standards of care. The caregivers and office support staff go above and beyond to make sure my mother is well cared for and this allows me to have peace of mind that she is safe.

Reply from Michelle McDonnell, Registered Care Manager at Gardiner's Live-in Care Ltd

Thank you for your wonderful feedback I will be sure to share it with the team

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Review of Gardiner's Live-in Care Ltd from Jane E (Client / Service User) published on 15 May 2026 Submitted via Website
Overall Experience

Gardiners Home care have provided us with carers in the past and now a live in carer. They have ensured that the carer is carefully matched to the needs of our parents. Any issues have been speedily dealt with and resolved. And the staff are always accessible.

Reply from Michelle McDonnell, Registered Care Manager at Gardiner's Live-in Care Ltd

Thankyou for your lovely review we will pass the feedback to the team

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Review of Gardiner's Homecare from David G (Client / Service User) published on 23 April 2026 Submitted via Website
Overall Experience

I have had 4 days a week care since my wife died 2 years ago. She had full on care until she died. In discussion with my offspring we decided that I should have a 5 days a week care. I have had my own health issues and the care has been invaluable. Not only do the carers carry out household functions. Also they provide me with company. I have fouls that all of them have interesting back stories. I by nature I am a good conversationalist and my needs have al always been met.

Reply from Simon Mahony, Director at Gardiner's Homecare

Thank you for the lovely feedback, David. I know how much out carers love to visit you and they would certainly agree that you are a great conversationalist!

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Review of Gardiner's Homecare from Pauline P (Daughter of Client) published on 7 April 2026 Submitted via Website
Overall Experience

Gardiners started care for my dad in January 2026, after he had just lost his wife and had progressed into middle term dementia. It was a difficult transition for my dad and the Gardiners team were excellent in making the process possible. They care for my dad with empathy, sympathy, kindness and warmth. Their give support though companionship and care for him.. They keep us well informed and we have a clear and open communication with them that enables us to inform them of any change needs. My dad is now at ease with them and looks forward to them coming for a chat and preparing his dinners for him. Because my dad is now at ease with them it gives us peace of mind that he is cared for when we can't get there.We are very grateful for Linzi and her team making everything so easy at these difficult times. I would highly recommend them, they are excellent in everything they do. We could not have got a better care team.

Reply from Simon Mahony, Director at Gardiner's Homecare

Thank you for the kind words - I'm delighted that dad is getting on well. I will be sure to pass on the feedback to the team!

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Review of Gardiner's Homecare from Helen S (Daughter of Client) published on 11 December 2025 Submitted via Website
Overall Experience
The support and care that the wonderful team at Gardiners gave to my Dad and his partner for over 18 months enabled them to stay living in their own house for as long as possible , as was their wish.
There were many challenges along the way but their collective skills at solving these and adapting as the situation changed was invaluable. Patience and understanding both with our loved ones and us as relatives did not go unnoticed either.
Everyone's contribution was amazing , they all worked really hard to build trust and rapport and achieved this with unrelenting patience and kindness .

As relatives we were given all the time, support and guidance that we needed , often over and above what would be expected. I would not hesitate to recommend Gardiners .

Reply from Simon Mahony, Director at Gardiner's Homecare

Thank you so much for your kind words! We have passed on this lovely feedback to our team who will be delighted to read it.

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Review of Gardiner's Homecare from B S (Brother of Client) published on 19 November 2025 Submitted via Website
Overall Experience

Throughout the two and a half years that Gardiner's assisted my brother and I with the care of our sister, during the latter stages of Alzheimer's disease, their carers and managers provided invaluable support and guidance on the best way to handle the illness as it progressed. All the carers who visited were friendly and efficient and our regular carer, who attended throughout, was a great source of comfort to our sister with her cheery personality and worked wonders to keep up our spirits too.

Reply from Suzanne Screen, Office Manager at Gardiner's Homecare

Such kind words and lovely feedback, thank you for sharing. We shall pass these comments onto the team and the main carer who will be delighted!

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Review of Gardiner's Live-in Care Ltd from D B (Daughter of Client) published on 10 November 2025 Submitted via Website
Overall Experience

My Mum's Carer, is exceptional. Following a two week hospital stay in spring, it became clear that Mums care needs now exceeded care visits and required a live-in-care solution.

Gardeners live-in care team were responsive and flexible and have been providing care for my mum for the last 6 months. We now have a consistent care package and Mums wellbeing has improved considerably. Not only has her nutrition improved (mums carer cooks everything from scratch), but the enrichment facilitated by her carer taking her to new places, and community events has enhanced mum's quality of life exponentially.

When mum received her dementia diagnosis 2 years ago, I feared her cognitive decline would be quite severe, however, with the excellent care she's received, mum has remained conversational and her mental wellbeing is currently very good. All of which is testament to the quality of care she's in receipt of.

Reply from Michelle McDonnell, Registered Care Manager at Gardiner's Live-in Care Ltd

Thank you for your wonderful feedback. It is an absolute pleasure to see how happy Mum is

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Review of Gardiner's Live-in Care Ltd from Clare C (Daughter-in-law of Client) published on 24 October 2025 Submitted via Website
Overall Experience

My mother in law now has a live in carer and receives excellent care which gives the family such piece of mind. Her carer continually goes above and beyond on all aspects of my mother in law's care. She is hugely supported by Gardiners management and between us we communicate very well to ensure all of my mother in laws needs are met - I cannot recommend them highly enough

Reply from Simon Mahony, Director at Gardiner's Live-in Care Ltd

Thank you for such a lovely review, I'm delighted you are having a good experience. I will be sure to pass on your positive feedback to the team.

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Review of Gardiner's Homecare from M M (Daughter of Client) published on 16 September 2025 Submitted via Website
Overall Experience
Gardiners cared for Dad at home in the final year of his life. At first these were daily companionship visits and then as Dad became acutely unwell increased to four paired visits a day involving personal care, feeding assistance and meds. Dad and the family received wonderful care from the Gardiners' team who treated Dad with such dignity, warmth and kindness. We found the whole team to be very responsive whenever changes were necessary as Dad's health declined. Dad and the family also really benefitted from the very many helpful and practical suggestions that only such a very experienced team can make.

In Dad's final days, the team could not have been kinder. It means a lot that with Gardiner's support we were able to fulfill Dad's wish that he die peacefully at home.

Reply from Simon Mahony, Director at Gardiner's Homecare

Thank you for your lovely comments - it was a privilege to look after your Dad. We will pass on your wonderful feedback to the team who will be delighted to hear it.

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Review of Gardiner's Homecare from Richard F (Friend of Client) published on 3 September 2025 Submitted via Website
Overall Experience
I have a friend with dementia who lived on his own and had no family or relations in this country.
From September 2024 when he started needing help until May 2025 when he went into a care home he had carers from Gardiners visit him at home, at first three times a week and then twice daily.
Gardiners were very flexible in what they could provide and in the hours they could attend. They cooked, tidied, washed up, bathed him, took him shopping and to the surgery, even providing money if he found he'd forgotten his wallet when out. All the carers seemed well-trained, cheerful and sympathetic, taking time to ask him about his life and interests.

I was particularly impressed by the manager. All requests seemed to be possible, such as visits out of hours at short notice. The manager also had a good understanding of the type of dementia suffered by my friend, and made predictions as to its development which have proved accurate and useful for forward planning.

Reply from Suzanne Screen, Office Manager at Gardiner's Homecare

We appreciate your detailed feedback, thank you. We are proud of our team and shall ensure they read your lovely comments.

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Review of Gardiner's Homecare from Jane M (Daughter of Client) published on 29 August 2025 Submitted via Website
Overall Experience
Absolutely fantastic care agency!! Having spoken to various friends who have used local care agencies, and heard some negative reports, I was anxious about getting care for my elderly parents.
Gardiners have been excellent in every way, brilliant carers, super communication, together with support and advice above and beyond what you'd expect.
My parents have very different needs and Gardiners' staff have met all of the requirements. Carers take time to chat with my parents whilst also carrying out the tasks and doing anything extra that's needed.

I have been incredibly impressed with every aspect of the care provided and feel so relieved that my parents are receiving the very best care and support. I've seen at first hand what excellent care looks like! Thank you Gardiners!

Reply from Suzanne Screen, Office Manager at Gardiner's Homecare

Such amazing feedback, thank you for sharing your experience of our support. Your comments will be shared with your parents team and they will be delighted!

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Review of Gardiner's Live-in Care Ltd from Annette F (Daughter-in-law of Client) published on 19 August 2025 Submitted via Website
Overall Experience

Fantastic care from the carer, who respects my father in law at all times and provides superb care for him. Also her manager who listens to Dads concerns and ours as a family, trying to ensure that she meets all the requirements asked of her. She responds quickly and with understanding and empathy. Exactly what you want from someone you are trusting the care of a loved too

Reply from Michelle McDonnell, Registered Care Manager at Gardiner's Live-in Care Ltd

Thank you for your wonderful feedback I will share with the teamIt is a pleasure looking after dad

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Review of Gardiner's Homecare from P G (Daughter of Client) published on 12 August 2025 Submitted via Website
Overall Experience

The care and kindness my Father was given was fantastic. He looked forward to the carers visits. They were always thoughtful and receptive to his needs each day. I cannot fault the girls that visited him, and can't thank them enough.

Reply from Suzanne Screen, Office Manager at Gardiner's Homecare

We do have an amazing team here! I shall be sure to share your feedback with those that visited him, they will appreciate your kind words. Thanks

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Review of Gardiner's Live-in Care Ltd from J C (Daughter of Client) published on 7 August 2025 Submitted via Website
Overall Experience

All current carers and those in charge have been excellent. Whenever there is something that we as a family think maybe a problem if is sorted out without any problem. Thank you for that it really is appreciated.

Reply from Michelle McDonnell, Registered Care Manager at Gardiner's Live-in Care Ltd

Thank you so much for your lovely review I will share your feedback with the team

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