Home Care Provider Owned by E2E Homecare Ltd in Tyne & Wear
Only the locations & reviews in Tyne & Wear for E2E Homecare Ltd are showing below.
View the details of all 2 locations (with 15 reviews) owned by E2E Homecare Ltd
E2E Homecare Ltd Locations in Tyne & Wear (1)
E2E Homecare Ltd (Gateshead)
9.8
15 reviews
Design Works Business Centre, William Street, Felling, Gateshead NE10 0JP
"Since joining E2E I've had consistent care with the same faces weekly. The carers are lovely but one in particular has paid extra attention…" Read all 15 reviews
E2E Homecare Ltd believes that everyone deserves the opportunity to live life to the fullest in the comfort of their own home. As a trusted provider of domiciliary care, live-in care, and community access services across the North East of England,… Read more about E2E Homecare Ltd (Gateshead)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26 / hour
- Live-in Care from £1,200 / week
E2E Homecare Ltd Reviews in Tyne & Wear (15)
Reviews posted for members of E2E Homecare Ltd
Review of
E2E Homecare Ltd (Gateshead)
from F U (Client) published on 11 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since joining E2E I've had consistent care with the same faces weekly. The carers are lovely but one in particular has paid extra attention to detail in everything in terms of my needs and is brilliant. The admin help out where they can and the manager is lovely!
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Review of
E2E Homecare Ltd (Gateshead)
from Michael T (Husband of Client) published on 4 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I wanted to write a review because in my and my family's opinion the care that my wife was given by the E2E caring staff was the highest standard that she could have had.
All of the staff treated my wife with the greatest respect and gave her the dignity that she deserved and needed at the end of her
All of the staff treated my wife with the greatest respect and gave her the dignity that she deserved and needed at the end of her
life. They talked to her and spoke to her with care and love. I was so impressed with them especially with the overnight carer who whilst unable to talk my wife responded to her and her soothing voice. We did not want my wife to die but the highest quality of care given to her helped us to come to terms with her sad demise.
My wife passed away with dignity which was down to all of the staff fromE2E and the care that she received.
We would like to thank all of the staff involved and mention that my wife's funeral is at the West Road Crematorium on 8th July at 1.30 and if any of the staff would like to attend they would be welcomed by our family and friends. Once again many thanks from us.
My wife passed away with dignity which was down to all of the staff fromE2E and the care that she received.
We would like to thank all of the staff involved and mention that my wife's funeral is at the West Road Crematorium on 8th July at 1.30 and if any of the staff would like to attend they would be welcomed by our family and friends. Once again many thanks from us.
Reply from Lyn Chibwe, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)Thank you so much for your incredibly kind words. We are truly honoured to have been part of your wife's care and deeply moved by your message. Your appreciation means the world to our team. Please accept our sincere condolences, and thank you for extending the invitation-our thoughts are with you and your family during this difficult time.Sincere regardsE2E Homecare Management
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Review of
E2E Homecare Ltd (Gateshead)
from Kathleen H (Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been with this company for two weeks. The office staff have been exceptionally helpful with my every request. The person who is my carer at the company is second to none. She is absolutely superb! Every single task she has carried out at my home has been done to the highest standard. This lady
is caring, considerate and has common sense in abundance. Here's hoping the other carers that come into my contact are anywhere near as good.
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Review of
E2E Homecare Ltd (Gateshead)
from Saurabh S (Father of Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
First time experience with a PA for our son with Down Syndrome.
Brilliant experience from the initial meeting with E2E to the 3 visits from the PA.
Engaging, friendly and polite and listened to our thoughts and worries.
The PA was brilliant and our son was always excited to know she was
coming to see him.
Really pleased - thank you so much.
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Review of
E2E Homecare Ltd (Gateshead)
from Les S (Son-in-law of Client) published on 19 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found working with E2E's carers a fantastic experience. We had many carers and I couldn't fault any one of them. Some have become friends who we will continue to keep in touch with after this journey. I would like to give a special mention to the 3 carers who have been exceptional. E2E should
be very proud to have these carers working for them.
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Review of
E2E Homecare Ltd (Gateshead)
from Christina A (Client) published on 14 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers very good, always come in with a smile. they are punctual, always around the same time, if a problem they phone, only once this has happened. They just get on and do the usual jobs, but always ask if there's anything to do, very happy with them and the way they do things.
Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)Thank you for your kind review! Dear Christina A, Thank you so much for taking the time to share your experience with E2E Homecare Ltd. We are thrilled to hear that our carers have made a positive impact on your daily life. Your feedback is incredibly valuable to us. We are especially pleased to know that our carers have been punctual, cheerful, and proactive in their duties. It's our priority to ensure that our clients feel supported and cared for, and your words affirm that we are achieving this goal. We are committed to maintaining and even exceeding the level of care you've described, and we appreciate your acknowledgement of the dedication and professionalism of our team. If there is ever anything more we can do to assist you, please do not hesitate to let us know. Thank you once again for your kind words and for trusting E2E Homecare Ltd with your care .Best regards, Service Director & Registered Manager, E2E Homecare Ltd.
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Review of
E2E Homecare Ltd (Gateshead)
from Martyn T (Son of Client) published on 8 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service from the E2E. We are very happy with all aspects of the work they carry out, they are professional and compassionate throughout their visit to my mother. All tasks are completed with dignity and respect. I would like to give a special mention to one member of staff, in particular,
who always goes above and beyond her duties. She is very respectful and professional. My mother gets on very well with her and finds her very comforting and caring.
Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)Thank you for your wonderful review! Thank you so much for your kind review of E2E Homecare Ltd. We are thrilled to hear that you are very happy with the service we provide and that our team has been professional and compassionate during their visits to your mother. We are especially pleased to hear that all tasks are completed with dignity and respect, which is a cornerstone of our care philosophy. Your special mention of our staff member who goes above and beyond is greatly appreciated. It's heartwarming to know that she has made a positive impact and formed a comforting and caring relationship with your mother. We will ensure that your commendation is passed on to her, as it will certainly encourage and motivate her and the entire team to continue delivering the highest standard of care. Thank you once again for your generous words and for trusting E2E Homecare Ltd with your mother's care. Best regards.
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Review of
E2E Homecare Ltd (Gateshead)
from J B (Daughter of Client) published on 8 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
E2E Homecare was able to step in quickly to support my elderly mother when she needed help to ensure her safety and enable her to stay in her own home. Communication and support from the carers and the care manager have been excellent. The daily notes on the app are also very useful. We very quickly
developed confidence in the valuable service they provide.
Reply from Lyn Chibwe, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)Heartfelt thanks for your wonderful review! Thank you so much for sharing your positive experience with E2E Homecare Ltd. We are delighted to hear that we could swiftly step in to support your elderly mother and help her stay safe and comfortable in her own home. It's heartening to know that our communication, support from our carers, and the care provided by our manager have met your expectations. We're also glad to hear that you find the daily notes on the app useful, as we strive to ensure transparency and keep families informed. Building trust and confidence with our clients is a top priority for us, and your feedback reaffirms that we are on the right path. If there is anything more we can do to continue providing excellent service, please don't hesitate to reach out. Thank you once again for your kind words and for entrusting E2E Homecare Ltd with your mother's care. Best regards.
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Review of
E2E Homecare Ltd (Gateshead)
from Richard S (Client) published on 8 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The company I could not recommend highly enough.
The care staff are very caring in nature, friendly personalities, patient. Nothing seems to be too much for the staff, this is my interpretation of E2E homecare and its care staff and management hence my full score for them.
The care staff are very caring in nature, friendly personalities, patient. Nothing seems to be too much for the staff, this is my interpretation of E2E homecare and its care staff and management hence my full score for them.
Reply from Lyn Chibwe, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)Thank you for your glowing review! Thank you so much for your outstanding review of E2E Homecare Ltd. We are truly grateful for your kind words and high recommendation. It is wonderful to hear that you find our care staff to be caring, friendly, and patient. Your feedback that nothing is too much trouble for our team speaks volumes about their dedication and commitment. We are delighted that your experience with our care staff and management has been so positive, and we greatly appreciate your full score. Your encouragement and support mean a lot to us, and we are committed to continuing to provide the excellent care you have come to expect. Thank you once again for your generous review and for trusting E2E Homecare Ltd with your care needs. Best regards, Service Director & Registered Manager
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Review of
E2E Homecare Ltd (Gateshead)
from Claire S (Daughter of Client) published on 7 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service from the carer is excellent. She is very efficient, caring, punctual and polite. Nothing is a trouble to her. She goes above and beyond to make sure Mam is well looked after. And at the end of the day, she always has a big smile on her face.
Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)Heartfelt thanks for your kind review! Thank you for your wonderful review of E2E Homecare Ltd. We are delighted to hear that you find the service provided by our carer to be excellent. Your comments about her efficiency, caring nature, punctuality, and politeness mean a lot to us. It's heartening to know that she goes above and beyond to ensure your Mam is well looked after and that her cheerful demeanor brightens your days. We will make sure to pass on your kind words to her, as they are sure to motivate and inspire her and the rest of our team to continue delivering exceptional care. Thank you once again for your kind feedback and for entrusting E2E Homecare Ltd with your Mam's care. Best regards, Service Director & Registered Manager
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Review of
E2E Homecare Ltd (Gateshead)
from D W (Son of Client) published on 7 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care, really personable carers and great comms from the director. We have been really pleased with the care provided for my mother-in-law by this care company. The carers are so caring and personable and the company seems to have a really great culture. Can see that a nurse and social worker
of 15 years is behind the wheel. Our experience in this market, having experienced a number of different providers, is that it is a challenge to provide good staff and good care but this company seem really excellent. The carers seem to be not only good at the practical side of caring, but just as importantly the people side which is just as important and was lacking from a previous care company.
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Review of
E2E Homecare Ltd (Gateshead)
from C B (Daughter of Client) published on 5 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
E2E has provided morning care for my mum since November 2023. I found communication with management clear, helpful and efficient. The carers are very kind, pleasant and approachable. They have been punctual, but if there is an issue we have been informed. It is usually the same carers, which have provided
the opportunity to get to know my mum and her needs. In January it was necessary to increase care to include lunchtime. I am informed after each call (via app) of what care has been provided and what tasks have been carried out. It is reassuring to know I can rely on the care provided and that I am able to discuss any issues.
Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)Heartfelt Thanks for your kind words dear. Thank you so much for your thoughtful and detailed review of E2E Homecare Ltd. It means a lot to us to hear that you found communication with our management team clear, helpful, and efficient. We are grateful that our carers were kind, pleasant, and approachable, and that their punctuality and reliability met your expectations. We understand how important consistency is in care, and we are glad that having the same carers helped them to understand your mum's needs better. We are also pleased to know that the app updates provided you with peace of mind regarding the care and tasks carried out. Thank you for trusting E2E Homecare Ltd with your mum's care and we would also like to take this opportunity to pass on our condolences. We express our heartfelt condolences and gratitude and please know that we are here to support you if you need anything further. Best regards.
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Review of
E2E Homecare Ltd (Gateshead)
from J L (Daughter of Client) published on 4 March 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother was a very extremely poorly lady who needed a lot of care. The care that was given by E2E was good. Made her feel at ease, were reliable, they were professional at all times in their duties. Respectful which is very important.
Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)Thank you so much for your thoughtful review of E2E Homecare Ltd. We are grateful to hear that the care we provided for your mother brought her comfort and ease during such a challenging time. Your recognition of our team's reliability, professionalism, and respect means a great deal to us, as these are values we strive to uphold in all our duties. May your mother continue to rest in peace. If there is anything more we can do to support you, please do not hesitate to reach out. With sincere gratitude.
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Review of
E2E Homecare Ltd (Gateshead)
from J M (Son of Client) published on 1 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I wanted to take a moment to express my sincere appreciation for the exceptional care that my mother has been receiving from E2E Homecare services. As a family, we are truly grateful for the wonderful support and assistance provided by your team.
The carers from E2E Homecare have consistently demonstrated
The carers from E2E Homecare have consistently demonstrated
a level of compassion, professionalism, and dedication that has exceeded our expectations. They treat my mother with the utmost respect and dignity, which has brought immense comfort to both her and our family.
One aspect that we particularly appreciate is the continuity of care provided by E2E Homecare. It's evident that your organisation prioritises consistency by maintaining regular carers for my mother. This has greatly contributed to her sense of security and well-being.
Your team's commitment to delivering high-quality care has made a significant difference in my mother's life, and we are truly grateful for all that you do.
One aspect that we particularly appreciate is the continuity of care provided by E2E Homecare. It's evident that your organisation prioritises consistency by maintaining regular carers for my mother. This has greatly contributed to her sense of security and well-being.
Your team's commitment to delivering high-quality care has made a significant difference in my mother's life, and we are truly grateful for all that you do.
Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)Thank you so much for your heartfelt and appreciative review of E2E Homecare Ltd. We are deeply touched by your kind words and are thrilled to hear about the positive impact our care has had on your mother and your family. We strive to provide exceptional care, and it means the world to us that our carers have demonstrated the compassion, professionalism, and dedication that you describe. Treating your mother with respect and dignity is at the core of our values, and we are glad to have brought comfort to her and your family. We are especially pleased to know that our continuity of care has contributed to your mother's sense of security and well-being. Maintaining regular carers for your mother is something we prioritise to ensure a consistent and trusting relationship. Thank you for entrusting E2E Homecare Ltd with your mother's care. With sincere gratitude.
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Review of
E2E Homecare Ltd (Gateshead)
from M G (Client) published on 1 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The E2E carers are consistently sympathetic to my several disabilities and are always willing to vary their tasks in accordance with my changing needs. This includes washing the breakfast and supper dishes and disposing of food waste into the refuse bin and recyclable waste into the correct bin. They
also make the bed every morning, empty and sterilise the urine bottle and dispose of soiled incontinence pads. One designated carer puts me into the walk-in shower on two nights per week and ensures that I am safe during the process. This is followed by the application of an anti-itch ointment to address an ongoing dry scaly skin problem.
An additional service involves lifting high up and/or heavy objects which I am unable to deal with.
An additional service involves lifting high up and/or heavy objects which I am unable to deal with.
Reply from Lyn, Service Director & Registered Manager at E2E Homecare Ltd (Gateshead)Thank you so much for taking the time to provide such a detailed and positive review of E2E Homecare Ltd. We are delighted to hear about your satisfaction with the care and support you receive from our team. We are also pleased to hear that our designated carer ensures your safety during your walk-in showers and attends to your skin care needs. Your kind words affirm that our efforts to deliver compassionate and adaptable care are making a positive impact. We will continue to strive for excellence in meeting your needs. Please know that we are always at your disposal if you need us to do anything else for you. Thank you once again for your heartfelt review and for entrusting E2E Homecare Ltd with your care. Best regards.
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Awards / Recognitions (0)
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