Home Care Provider Owned by Excellence Healthcare Services Ltd in London
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Excellence Healthcare Services Ltd Locations in London (1)
Excellence Healthcare Services Ltd (Chessington)
9.7
13 reviews
Trident Court, Oakcroft Road, Chessington KT9 1BD
"All staff from management, admin and carers are highly professional in all aspects of their services . They certainly live up to the title…" Read all 13 reviews
Excellence Healthcare Services Ltd. is a leading domiciliary care agency dedicated to providing compassionate and professional care services across Mole Valley, Epsom and Ewell, Kingston. Founded with a commitment to enhancing the quality of life for… Read more about Excellence Healthcare Services Ltd (Chessington)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.20 / hour
- Live-in Care from £1,300 / week
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Excellence Healthcare Services Ltd Reviews in London (13)
Reviews posted for members of Excellence Healthcare Services Ltd
Review of
Excellence Healthcare Services Ltd (Chessington)
from Penny P (Mother-in-law of Client) published on 24 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am so grateful for the care and support you gave Margaret and myself, your carers have been excellent, and your management has been excellent too. We are very happy with the service that you provided for mum, keeping her fed and watered, clean and tidy, healthy and happy. She liked you all very much.
I thank you for letting me know what she needed, contacting me for any concerns that you had with her. I wasn't always able to get to mums everyday but I had peace of mind that you were there for her. Also you were in touch with the surgery which was a big help. Thanks again for all that you have done for us.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)Thank you so much, Penny, for your heartfelt review. We are truly grateful for your kind words. It has been a privilege offering our support to you.
Thank you for trusting Excellence Healthcare Services. We wish you and your family all the very best.
Thank you for trusting Excellence Healthcare Services. We wish you and your family all the very best.
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Review of
Excellence Healthcare Services Ltd (Chessington)
from Jane L (Niece of Client) published on 21 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff from management, admin and carers are highly professional in all aspects of their services . They certainly live up to the title of the company and provide an excellent service. They are very respectful and caring, treating clients like family. The carers have become an extension of our family
and we couldn't care for our loved one at home without their support.
They go the extra mile and nothing is beyond their ability and service.
We are so grateful for all they bring and for all they do.
We highly recommend Excellent Healthcare services.
They go the extra mile and nothing is beyond their ability and service.
We are so grateful for all they bring and for all they do.
We highly recommend Excellent Healthcare services.
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Review of
Excellence Healthcare Services Ltd (Chessington)
from A Z (Client) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I broke my hip and was given 4 weeks of reablement services. Excellent Healthcare was allocated for my care. I couldn't ask for more. From start to finish, everything went well. The service has been brilliant. I will miss seeing my carers every morning. Thanks to the manager for checking on me every
week. I have regained my independence now but will surely use your service again if needed.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)Thank you for your kind words and we wish you all the best.
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Review of
Excellence Healthcare Services Ltd (Chessington)
from M L (Daughter of Client) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum is happy with her carers. If mum is happy, then so are we. The carers are not only professional but also compassionate, making a real difference in her daily life. We feel grateful for the excellent support and care provided by the team at Excellent Healthcare Services.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)Thank you for your kind words! We're delighted to hear that your mum is happy with our care. Our team is dedicated to providing compassionate and professional support, and we truly appreciate your trust in us.
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Review of
Excellence Healthcare Services Ltd (Chessington)
from J E (Niece of Client) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent Healthcare have been looking after my aunt with a live in are for a year. With her age and medical conditions my aunt isn't always the easiest person to deal with, but her carer is always patient. She makes sure she takes her meds and foods, her clothes are washed and ironed transport is organised
to take her doctors appointments etc, and now her home is always clean and tidy. The whole team at Excellent Health are kind and professional and I thank them for all they do.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)Thank you so much for your kind words and for trusting Excellent Healthcare to care for your aunt. We understand that every individual has unique needs, and we're committed to providing patient, compassionate, and professional care at all times. It's wonderful to hear that her carer has been able to support her so well, ensuring her comfort and well-being. Your appreciation means a lot to our team, and we remain dedicated to delivering the highest standard of care.
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Review of
Excellence Healthcare Services Ltd (Chessington)
from J A (Daughter of Client) published on 19 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father and mother were both suddenly unable to look after themselves. My sister and I live overseas and had to quickly arrange care from a distance. We called Excellence Healthcare randomly. From that first phone call they were kind, responsive, professional and very effective. I have never before
found a service to be so quick to respond and so effective. Our situation became quite fluid/chaotic as my mother went into hospital and never returned. Initially, my father needed assistance from one healthcare worker a day to three visits a day and we added on services at pace as he deteriorated. Excellence Healthcare responded with flexibility to our situation and also supported my sister and me as we managed our emotional journey to look after our parents. I will never be able to express how grateful we are to Excellence Healthcare and its team - they were quite simply amazing. Ever grateful.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)Thank you for your heartfelt review. We truly appreciate your kind words and are glad to hear that our team at Excellence Healthcare was able to provide the support you and your family needed during such a challenging time. We wish you all the best in the future.
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Review of
Excellence Healthcare Services Ltd (Chessington)
from Julie P (Daughter of Client) published on 23 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was impressed with Excellence Healthcare's professionalism and the level of true care provided to my elderly parents. Excellence Healthcare associates and carers responded immediately and set actions in motion, upon receiving our urgent request for a daily caregiver for my father. I will be forever
grateful.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)Thank you for your kind words. We are delighted to have been able to support your family during a crucial time. Your gratitude means so much to our team.
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Review of
Excellence Healthcare Services Ltd (Chessington)
from Gillian H (Client) assisted by family/friend published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been with my carer for long and this is very professional. My carer is very skilled, knows exactly what I want and respect my choices. I am very grateful for what they do for me. The management always call me and visit me to make sure that everything is ok. I can't thank this company enough.
I am happy with my carer and all the carers that come to look after me when my carer is on holiday. I recommend this company to anyone looking for care.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)Thank you for your kind and thoughtful review. We are delighted to hear that you are happy with the care and support provided by your carer and our team. At Excellence Healthcare Services, we take pride in delivering personalised, professional care that respects our clients choices and preferences. Your feedback inspires us to continue providing the high standard of care you deserve. Thank you for your trust and recommendation it means a lot to us!
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Review of
Excellence Healthcare Services Ltd (Chessington)
from Edward M (Son of Client) published on 27 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am pleased with Excellence Healthcare Services Ltd. The staff are friendly and personable. They are sympathetic and they know how to care for my mum. Whenever anything needs to be adjusted the team is fast to respond. I would definitely recommend Excellence Healthcare Services Ltd to anyone out there
who needs care for their loved one.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)Thank you for your kind words and support. We're delighted to hear that our team has been able to care for your mum so well. Your recommendation means so much to us.
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Review of
Excellence Healthcare Services Ltd (Chessington)
from Helen B (Wife of Client) published on 19 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellence Healthcare have been looking after my husband for the last 10 months. Our experience with them is truly excellent and I highly recommend them to anyone looking for a home care provider. The caregivers are incredibly attentive, highly skilled, professional and kind, tailoring their approach
to meet my husband's unique and complicated needs. The communication with the Staff and Management in the office is second to none - friendly, professional, clear, open, and genuinely caring. Care workers and staff go above and beyond and I know that my husband is receiving the best care possible. Thank you to everyone working there, we feel very lucky to have found you.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)Thank you so much for your kind words and heartfelt review. We are truly honoured to care for your husband and grateful for your trust in us. Our team takes pride in providing tailored, compassionate, and professional care, and it means the world to hear your appreciation. Well continue to go above and beyond for your family. Thank you for choosing Excellence Healthcare!
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Review of
Excellence Healthcare Services Ltd (Chessington)
from J P (Client) published on 1 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Invaluable help. Kind and smiling carers. Having the same main carers really built up trust and friendship.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)Thank you so much for your kind words! Were thrilled to hear that our carers made a positive difference in your experience. Consistency and trust are incredibly important to us, and were so glad to know that having regular carers helped build a strong and supportive bond. Your feedback inspires us to keep delivering the compassionate and reliable care we strive for every day. Thank you for choosing Excellence Healthcare Services!
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Review of
Excellence Healthcare Services Ltd (Chessington)
from E C (Client) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
During the 17 days, I had very good help from 5 ladies who were very professional and kind.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)Thank you for your kind review. Kindness is truly at the core of what we do and we're glad it made a difference for you. At Excellence Healthcare Services, we are committed to providing compassionate and personalized care to all. Your feedback inspires us to continue delivering the best care possible. Thanks again for sharing your experience!
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Review of
Excellence Healthcare Services Ltd (Chessington)
from Frank F (Son of Client) published on 3 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum with dementia received excellent service from the team at Excellence Healthcare Services. They were attentive to both our mothers and our needs and special thanks must go to her carer who was outstanding. Both of her two other carers also deserve a mention for all their efforts to manage our
expectations which they did. We wish this care company the very best in all their endeavours.
A big thank you from us.
A big thank you from us.
Reply from Happiness Chidarikire, Registered Manager at Excellence Healthcare Services Ltd (Chessington)I sincerely appreciate your kind review. It was a privilege to have the opportunity to provide services to your family. Thank you once again for your feedback.
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